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Hanoi Serenity Hotel

Property class: 2.5

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Photo gallery for Hanoi Serenity Hotel

A hotel room with two beds, a TV, a minibar, and a view of the outside.
Exterior detail
A hotel room with a large bed, a television on the left, a small table with a vase, and a chair.
A bathroom with a shower, sink, mirror, and toilet.
A hallway with a wooden floor, a bed in the distance, and a bathroom with a sink and towel stack.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
6G Nguyen Thien Thuat, 6G Nguyen Thien Thuat, Hoan Kiem, Ha Noi, 100000
  • Place, Dong Xuan Market
    ‪1 min walk‬
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a large bed, bedside tables, a mirror, and a window with blinds.

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, City View

A hotel room with a large bed, a headboard, a nightstand, and a window with curtains.

Double Room, City View

  • City view
  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Courtyard View

A hotel room with two beds, a TV, a balcony, and a view of the outside.

Family Room, Courtyard View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room, City View

A hotel room with two beds, a TV, a desk, and a window with blinds.

Family Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, City View

A bedroom with a large bed, a wooden door, and a small table with a lamp.

Deluxe Double Room, Balcony, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, City View

A hotel room with a large bed, a bedside table, a mirror, and a balcony with a view.

Double Room, Balcony, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a TV, a minibar, and a bathroom visible through an open door.

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Serenity Hotel

Along with a full-service spa, this smoke-free hotel has spa services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Change of towels is available on request.
Hanoi Serenity Hotel offers 22 air-conditioned accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, heaven spa. Services include massages. The spa is equipped with a mud bath and a hot tub. The spa is open daily.
During your stay at Hanoi Serenity Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and dry cleaning service.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Indulge with mud baths or massages at heaven spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
Hanoi Serenity Hotel offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at Hanoi Serenity Hotel.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Full-service spa

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Hot tub
  • In-room massages
  • Mud bath
  • Spa open daily

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hanoi Serenity Hotel Reviews