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Hanoi Splendid Premium Hotel

5.0 star property
VIP Access

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Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Creator video - submitted by Lizaveta Master
Poolside bar
2 bars/lounges, rooftop bar, lobby lounge
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View

Suite Balcony with City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | Living area

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Living area

Premium Double or Twin with Window

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

7.4 out of 10
Good
(3 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Double or Twin with window

Deluxe Double or Twin with window

Deluxe Double or Twin with window

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Premium Suite Room With City View
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  • Breakfast included
  • Spa
  • Free Wi-Fi
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4.8 out of 5, Exceptional, 1,514 reviews
The price is €33
includes taxes & fees
12 May - 13 May
Hanoi Royal Premium Hotel

About this property

Hanoi Splendid Premium Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Change of towels is available on request.
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2024.

A 24-hour health club, complimentary bicycles, and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
With your stay at Hanoi Splendid Premium Hotel , you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and complimentary bicycles
  • Steps from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
As a guest of Hanoi Splendid Premium Hotel , you'll find an indoor pool, a 24-hour health club, a steam room, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Hanoi Splendid Premium Hotel . You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Solis Restaurant - Onsite restaurant.
Solis Sky Bar - Onsite rooftop bar. Open daily.
Solis Lobby Bar - Onsite lobby lounge. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (VND 350,000 per day)
  • Secured, covered valet parking on site (VND 349,999 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Private wine tours
  • Shopping centre
  • Steam room
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Handrails in hallways (127 centimetre high)
  • Hardwood flooring in room
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self parking fee: VND 350000 per day
  • Covered valet parking fee: VND 349999 per day
  • Rollaway bed fee: VND 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Splendid Premium Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 7:30 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Hanoi Splendid Premium Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 509 out of 603 reviews
Rating 8 - Good. 61 out of 603 reviews
Rating 6 - Okay. 26 out of 603 reviews
Rating 4 - Poor. 5 out of 603 reviews
Rating 2 - Terrible. 2 out of 603 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly and helpful, clean rooms and excellent breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

siamak

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 5 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming. Location is central and walkable. Room was clean and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, great location. We will definitely book again
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria Argel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 3 nights and the whole staff are exemplary! The definition of customer service is top notch; from door man/bell man, house keeper, receptionist, and manager. We had such an amazing experience. We highly recommend booking here again and we would love to come back. Special notice to Happy and Cindy for checking in on us often.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, amenities
WOW, this hotel went OVER THE TOP. After making the amateur mistake of forgetting to get our visas, we visited another country waiting for the visas to come in. We contacted that hotel to explain and see if they could salvage our stay until we got visas. We lost the first night as it was too late to cancel (booked via EXPEDIA). After finding out that Expedia charged us for the entire stay, we spoke directly with the hotel's manager, Mr. Dong, who assured us that we would be credited the last 2 nights. After 5 days, visas in hand, we asked Mr.Dong if we could arrive at 10am the next day. He said no problem, we have you booked in. After no sleep on a red eye from Manila, we got to the hotel exhausted and smelly. The manager on duty, Ms. Ann, assured us that the room will be ready early, and invited us to enjoy breakfast (INCREDIBLE!) while they take our luggage to the room, which ended up being ready early, despite our last minute plans to arrive. It was very large, clean and bright and we were on cloud nine with the level of hospitality that we received during this ordeal. Both my wife and I run a small business in the hospitality world so we know how important this is. Needless to say, our expectations were greatly exceeded by the whole team, from management to the front desk, to the kitchen and the bell boys, all who took extra care to make sure we were going to the right places, for the right price. Well done and happy new year! Căm ón!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really clean hotel. Staff are amazing and really helpful. Breakfast was amazing. Hotel is really well located for all sites Hanoi has to offer.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ni-Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and helpful. We have a great time in the sky bar. Highly recommended!
Stayed 4 nights in Feb 2026

8/10 Good

Selene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a solid option. The staff was very friendly and attentive throughout our stay. We booked a room without a window, which was quite small, but it worked fine for us since we were only there for two nights and spent most of our time out exploring. The location is very central and convenient, and the breakfast offered a good variety of food options. Overall, we would recommend this hotel as a practical choice. It’s nothing luxurious , but it’s comfortable, well-run, and good value.
Stayed 2 nights in Dec 2025

10/10 Excellent

Miroslava

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast super great! Staff was more than awesome!! Jacob and Mr Happy even invited us our best meal! We had the best time! 10 of 10!!
Stayed 1 night in Jan 2026

10/10 Excellent

hang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, pleasant and respectful! Great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
People were fantastic
Stayed 3 nights in Jan 2026

10/10 Excellent

klaris

Liked: Cleanliness, staff & service, amenities
Great hotel with great service and location. Staffs is the best here.
Stayed 2 nights in Feb 2026

10/10 Excellent

LYS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the lake and puppet show with a great breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The service level provided by the staff was perhaps the highest I have ever experienced at a hotel, including 5-stars 3 times as expensive.
Stayed 5 nights in Jan 2026

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel's front desk team is friendly and professional, successfully coordinating our Hanoi excursions and recommending local eateries to enrich our experience. Moreover, their breakfast buffet features a varied selection.
Stayed 1 night in Jan 2026

10/10 Excellent

LYS

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and fantastic breakfast. They helped us book tickets to the puppet show too. Highly recommend this quaint hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was great. The staff are what really make it though, they can’t do enough for you. Very attentive and go out of their way to greet you each day.
Stayed 7 nights in Jan 2026

10/10 Excellent

Mildred, Oakland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is clean, staff were all very courteous and accommodating. The staff from the front desk, hotel crew and restaurant staff went up and beyond to make sure we got everything we need. The breakfast has a lot of options and delicious. We truly had a memorable and enjoyable stay at The Premium Splendid. Big thanks to all the staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Abigael Narciso

Travelled with family
Liked: Cleanliness
Staff was great. Close to everything
Stayed 5 nights in Jan 2026

10/10 Excellent

Shaheem

Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Happy the concierge made it easy for us to checkin and out Breakfast selection was very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Brandon

Liked: Cleanliness, amenities
Friendly staff, good breakfast
Stayed 5 nights in Jan 2026

8/10 Good

Kate

Stayed 5 nights in Jan 2026

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities
The room is clean. Staff are Excellent. The breakfast is good
Stayed 4 nights in Jan 2026

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location :)
Stayed 3 nights in Jan 2026