Victor Gallery Hotel & Spa - Victor Group

4.0 star property
VIP Access

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Bar (on property)
Creator video
Reception
Panoramic Room, 1 King Bed, Balcony, City View
Exterior detail

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room, Connecting Rooms, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Victor suite room with Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King double room with city view

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 King Bed, Bathtub, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room (Internal window)

9.8 out of 10
Exceptional
(49 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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About this property

Victor Gallery Hotel & Spa - Victor Group

Beaux Arts Hanoi hotel connected to the airport, a quick walk to Hanoi Old Town Night Market
This hotel features a full-service spa, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Victor Gallery Hotel & Spa - Victor Group offers 100 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Victor Gallery Hotel & Spa - Victor Group's great location. During your stay, you'll be connected to the airport, and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at Victor Family restaurant, a family restaurant that serves Vietnamese cuisine
  • Self parking available for a fee
  • Indulge with hot stone massages, body scrubs, or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Hoan Kiem Lake Weekend Walking Street and 4 minutes by foot from Hanoi Old Town Night Market
  • Airport, train station, and bus station shuttle service available for a fee
Victor Gallery Hotel & Spa - Victor Group offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Victor Gallery Hotel & Spa - Victor Group. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Victor Gallery Hotel & Spa - Victor Group was completed in January 2025.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
Victor Family restaurant - This family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 399,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Bicycle tours
  • Books
  • Farming classes
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2025
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to December 31:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victor Gallery Hotel & Spa - Victor Group

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 799000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • Christmas Eve (December 24) Gala Dinner per child: VND 999999 (up to 9 years old)
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 399000 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Victor Gallery Hotel & Spa - Victor Group offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number +8498567533
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Victor Gallery Hotel & Spa - Victor Group Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 697 reviews
Rating 8 - Good. 34 out of 697 reviews
Rating 6 - Okay. 25 out of 697 reviews
Rating 4 - Poor. 20 out of 697 reviews
Rating 2 - Terrible. 23 out of 697 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Stay in Hanoi

The staff was wonderful and the location is central, but the whole place could use updating. The phone in our room didn’t work, the hair dryer was such a low power we couldn’t use it, and the “window room” we were given actually had a fake window box with a palm in it (fine but not a window to the outside). Also, there was only enough hot water for one shower a night. Overall fine stay, nothing special.
Stayed 2 nights in Apr 2025

10/10 Excellent

Levi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect trip in Hanoi city with Hanoi Victor Gallery hotel. Our room was nice – very clean and modern facilities. Hotel location is great too close to many famous place as Walking streets, shops, night market, lake.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They were doing some renovations during our stay. They helped us put because we changed to this hotel but it was decent
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosan

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with elegance staffs, perfect location, large – clean – modern room, excellent tour service.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, nice room, great location and very good tour service. One of best place for stay in Hanoi city.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Victor gallery hotel & restaurant is one of Top 4 stars hotel with perfect location, exceptional service, new – nice – clean room and wonderful view, excellent tour service. We will recommend to our good friends.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh wonderful designed hotel with French style, lovely – large – clean room, super friendly staffs. We loved this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK. PICTURES DO NOT REPRESENT ACCURATELY

PICTURES PUBLISHED BY HOTEL DO NOT REPRESENT THE REAL QUALITY/CONDITION 1 - entrance had plastic bags of staff's personal items all over the counters. There was a big bin bag on a cardboard box with an extension lead and a pair of shoes shoved at the cashiers desk. Yes there is the big beaded chandelier thing but the rest is a total mess. 2 - the massage area has semi frosted glass windows and is right by the elevator. If you were having a massage, you have no privacy at all 3 - the recept photographed my passport on his personal phone 4 - the whole building needs renovating. There are scuffs in the walls, peeling paper etc. Nothing like the pictures. 5 - rooms are left unlocked and open while there is no guest in them 6 - my room had rubbish in it from a previous guest 7 - bathroom had no toiletries as shown in pictures 8 - the hotel slippers were reusable plastic slides/flip flops. Same shoes for all the guests in that room 9 - the fridge didn't work 10 - sheets were ripped 11 - the "mini bar" was a dirty drawer 12 - the bathroom had a glass wall that you could make more discreet with a sheer nylon curtain but you really had no privacy 13 - the shower had a large glass external window looking onto a small balcony. Outsiders could access 14 - stepping out of the lift on the ground floor you could see directly into the massage area through barely frosted glass. 15 - phone filthy
Stayed 2 nights in Apr 2025

10/10 Excellent

Georgia

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Hanoi Old quarter for traveler. Hotel have good spa even they did to booked package tours as : Ha Long bay 2 days 1 night , sapa 3 days 2 nights tour, hoa lu – tam coc trip was excellent and great value. We loved this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Stayed 2 nights in Apr 2025

10/10 Excellent

bahad

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with amazing service, great location and tour service. Highly recommending.
Stayed 1 night in Mar 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor gallery Hotel is located in center of old quarter that’s close to Lake, night market, walking street. We booked only 1 night for end of our trip. Our room was large, very clean and modern facilities. Their staff was elegance.
Stayed 1 night in Mar 2025

10/10 Excellent

sayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stayed at Victor Gallery hotel & restaurant. Our king room was very nice decoration, good facilities and nice view. We booked bai tu Long bay 2 days 1 night trip was good promotion. Hotel location was great. We loved to drinks and eat at Victor Rooftop bar & restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

corridoni

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, wonderful designed hotel and excellent location, great breakfast. We will comeback again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ozzy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our classic room was large, very clean and good shower. Their staffs was brilliant. We booked tour service was Excellent with good promotion. Book it now.
Stayed 1 night in Mar 2025

10/10 Excellent

Brima

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 4 stars boutique hotel In Hanoi Old quarter with good service, nice - good – clean room, great location. We will comeback on next trip.
Stayed 1 night in Mar 2025

10/10 Excellent

ogdenog

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, we booked Package tour as : Ha Long bay tour Sapa tour with Mr. Victor was good promotion. We have free upgraded room with king city view was nice – large – clean room. We like this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff was friendly and nice. Our king room have clean – nice room. We have good buffet breakfast. We booked Ha Long bay 1 day trip was excellent. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

glover

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegance hotel with cute staffs, excellent tour, good buffet breakfast and location. Book it.
Stayed 1 night in Mar 2025

10/10 Excellent

porlyrid

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Victor Gallery hotel & restaurant is one of top hotel in Hanoi old quarter that’s walking some steps to lake and night market, hotel located in Hang gai streets ( beautiful streets with gallery shops and silk shops ). We’re highly recommending this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

nguyet nga

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have free upgraded to Hanoi Victor Metropolis hotel & rooftop bar ( sister hotel of Victor group ) was nice room, nice – cool rooftop bar, very good spa service. We booked Ninh Binh 1 day tour tour, Ha Long, sapa with good promotion by Mr. Victor. We loved this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

quoc anh

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decoration room, friendly – helpful staffs, We booked Ha Long bay 2 days 1 night tour was great promotion. We will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

huu tan

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, great location, nice room, good buffet breakfast. We’re highly recommending.
Stayed 1 night in Mar 2025

10/10 Excellent

ngo

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel. Hotel have wonderful staffs, nice room and great location. We booked hoa lu – tam coc 1 day trip was good.
Stayed 1 night in Mar 2025

10/10 Excellent

dinh

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our King double room with city view with good value. hotel location is right center that’s close to night market, walking streets, the lake. Their staffs was nice – very cute and friendly. We will book again.
Stayed 1 night in Mar 2025