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Heritage Ham Long Hotel & Spa

4.5 star property

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Photo gallery for Heritage Ham Long Hotel & Spa

Property entrance
Couples treatment room(s), body treatments, aromatherapy
Exterior
Couples treatment room(s), body treatments, aromatherapy
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
42 P.Hàm Long, 100, Hoan Kiem, Hanoi, 111111
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Room No Window.

Junior Room No Window.

Junior Room No Window.

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window

Deluxe Room with Internal Window

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window

Premier Room Open Window

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View

Premium Deluxe Room City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window

Kitchen Studio Open Window

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View

Balcony Deluxe Room City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window

Suite with Living Room Open Window

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for DELUXE ROOM

Minibar, in-room safe, desk, laptop workspace

DELUXE ROOM

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, laptop workspace

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM

Minibar, in-room safe, desk, laptop workspace

JUNIOR ROOM

  • Sleeps 2

View all photos for STUDIO KITCHEN

Minibar, in-room safe, desk, laptop workspace

STUDIO KITCHEN

  • Sleeps 2

View all photos for PREMIER DOUBLE ROOM

Bathroom

PREMIER DOUBLE ROOM

  • Sleeps 2

View all photos for FAMILY CONNECTING ROOM

Minibar, in-room safe, desk, laptop workspace

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE

Minibar, in-room safe, desk, laptop workspace

PREMIUM DELUXE

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, laptop workspace

ROOM WITH BALCONY

  • Sleeps 2

SUITE WITH LIVING ROOM

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

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About this property

Heritage Ham Long Hotel & Spa

Luxury hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
During your stay at Heritage Ham Long Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House
  • Airport pick-up shuttle service available for a fee
Heritage Ham Long Hotel & Spa offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heritage Ham Long Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Heritage Ham Long Hotel & Spa has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Ham Long Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Heritage Ham Long Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.