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Homestay CHAT - Hanoi Heritage Hideaway

2.5 star property

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Photo gallery for Homestay CHAT - Hanoi Heritage Hideaway

Superior Double Room, City View
Executive Double Room, City View
Executive Double Room, City View
Deluxe Double Room, City View
Premier Double Room, City View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
21 P. Châu Long Ba Đình, Ha Noi, Ha Noi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪15 min walk‬
  • Place, Hoan Kiem Lake
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Futon

View all photos for Executive Double Room, City View

Executive Double Room, City View

Executive Double Room, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Premier Double Room, City View

Premier Double Room, City View

Premier Double Room, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View

Junior Double Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, City View

Family Double Room, City View

Family Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Grand Double Room, City View

Grand Double Room, City View

Grand Double Room, City View

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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The price is €16
includes taxes & fees
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About this property

Homestay CHAT - Hanoi Heritage Hideaway

Hotel in Hanoi, 3-minute walk to West Lake
A 24-hour front desk, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
Homestay CHAT - Hanoi Heritage Hideaway offers 10 air-conditioned accommodations with complimentary bottled water and slippers. 35-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

During your stay at Homestay CHAT - Hanoi Heritage Hideaway, you're just a quick walk from West Lake. Free WiFi in public areas is available.
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include a multilingual staff and an elevator
  • Just a 3-minute walk from West Lake and a 3-minute drive from Hoan Kiem Lake
Homestay CHAT - Hanoi Heritage Hideaway offers its guests multilingual staff and an elevator. Public spaces have free WiFi.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • Lift (150 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Homestay CHAT - Hanoi Heritage Hideaway

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Homestay CHAT - Hanoi Heritage Hideaway Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 32 out of 34 reviews
Rating 8 - Good. 0 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Miwa

Stayed 2 nights in Oct 2025

10/10 Excellent

Luanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment has a modern design with a spacious balcony. All the facilities are new and work perfectly. The staff were attentive and always eager to help.
Stayed 1 night in Oct 2025

10/10 Excellent

Joandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is cleaned daily, with new and comfortable furniture. Large balcony with a city view. Close to shopping centers. Helpful and efficient staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sisto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the color scheme — elegant and calming. The balcony has a small table perfect for watching the street. The staff were super friendly and always smiling.
Stayed 1 night in Oct 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New apartment with high-quality facilities and a lovely city view balcony. Staff were enthusiastic and always willing to help.
Stayed 1 night in Oct 2025

10/10 Excellent

Chyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern apartment with a big balcony facing the city. Everything was new and spotless. The staff were super friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Aksir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment looks youthful with bright tones and cute plants on the balcony. Everything is new and neatly arranged.
Stayed 1 night in Oct 2025

10/10 Excellent

Jong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is beautifully designed with new, modern furniture. The small balcony with green plants makes the space lively. It’s both convenient and relaxing.
Stayed 1 night in Oct 2025

10/10 Excellent

Bebe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is spacious, clean, and newly furnished. The balcony with small plants brings a touch of nature. I really enjoyed my stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Bebe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the relaxing feeling of opening the balcony to see small plants. The furniture is new, elegant, and fully equipped — perfect for a peaceful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Saftic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect apartment for a city getaway! Beautiful view, clean space, and thoughtful design. Worth every cent!
Stayed 1 night in Oct 2025

10/10 Excellent

Ahzara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely apartment with beautiful furniture and thoughtful details. The lighting, balcony, and comfortable bed made my stay perfect. The staff were efficient, friendly, and spoke good English, which made communication easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Quevo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well-kept and stylish. I loved having coffee on the balcony. Location was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Vesena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment near the center. The balcony was a quiet spot to enjoy the evening. Fully furnished and convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Lamina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment had balcony, clean style, and all amenities. Location near the city center was very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Mai Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Căn hộ sáng sủa, có ban công. Nội thất đẹp và vị trí thuận tiện.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment has a balcony with a city view, modern furniture, and all necessary amenities. Its central location makes traveling easy, perfect for both leisure and work.
Stayed 1 night in Sep 2025

10/10 Excellent

Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to attractions. Balcony was nice, room tidy, and everything worked perfectly.
Stayed 1 night in Sep 2025

10/10 Excellent

Hamoir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony faces a lovely view. Nice interior, fully equipped, and the apartment is clean and pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Raybi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by the airy balcony with a great view. The apartment is clean, with neat and well-equipped interiors.
Stayed 1 night in Sep 2025

10/10 Excellent

Trele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony overlooks the city, stunning at night. Elegant interiors, fully equipped, with a comfortable space.
Stayed 1 night in Sep 2025

10/10 Excellent

Mason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartment with a simple design. The balcony is nice, and the furniture is arranged neatly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment with a charming balcony. The design is simple, with neat furniture and full facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Cahwla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than expected and beautifully kept. Every morning, housekeeping refreshed the space and replaced towels
Stayed 1 night in Sep 2025

10/10 Excellent

Dahibi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were always polite and helpful, making me feel cared for. Compared to other hotels I’ve tried, this one had a much warmer atmosphere.
Stayed 1 night in Sep 2025