See all properties

Hotel Bel Ami Hanoi

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Bel Ami Hanoi

Deluxe Classic Twin Room
Building design
Building design
32-inch LCD TV with cable channels, TV
Shower, free toiletries, hair dryer, bathrobes

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000
  • Place, Train Street
    ‪2 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Classic Double Room

Deluxe Classic Double Room

Deluxe Classic Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Free daily buffet breakfast
Hanoi Hostel & Rooftop Bar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.0 out of 5, Very good, 1 review
Hanoi Hostel & Rooftop Bar

About this property

Hotel Bel Ami Hanoi

This smoke-free hotel features a restaurant, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Bel Ami Hanoi offers 20 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Bel Ami Hanoi, you're just a quick walk from Food Street Tong Duy Tan. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Bel Ami Hanoi also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Hanoi hotel is smoke free.

Hotel Bel Ami Hanoi has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 187000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 460000 per vehicle (one way)
  • Rollaway bed fee: VND 187000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Bel Ami Hanoi
Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Hotel Bel Ami Hanoi Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 6 nights in Mar 2025

4/10 Poor

CH

Liked: Cleanliness
Disliked: Staff & service

Cost Effective and Good Room Condition

+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Not a female friendly hotel. Stay away!!

Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.

4/10 Poor

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Air con not working initially, shower was lukewarm
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel is not open yet

I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
Stayed 1 night in Sep 2017

4/10 Poor

JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ダメ

ホテルチェックインした際、階段で６階の部屋だと言われ、構わないと答えたのに隣のホテルに連れられた。 隣のホテルは窓無しで荷物も広げられない狭い部屋で、横の建物の工事の音が響くなど落ち着いて寝られなかった。
Stayed 1 night in Apr 2025

4/10 Poor

Ryo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
シティビューの部屋で予約していましたが、初日はクリスマスで部屋がいっぱいだから、と窓のない部屋に強制的に泊められました。２日目からはシティビューに移動しましたが、テレビは見れないし、シャワーの水圧弱いし、外の喧騒が夜中まで続くし、でかなり微妙でした。 ただ、スタッフはとてもフレンドリーでいい人でした。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
난 재 방문의사 없습니다.
Stayed 1 night in Jun 2022

6/10 Okay

Minh

Business traveller
Stayed 1 night in Jan 2022

6/10 Okay

Minh

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top!!!

L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.

6/10 Okay

Giao, Viet Nam

Disliked: Staff & service, property conditions & facilities

not satisfied

We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Stayed 2 nights in Nov 2017