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HOTEL de LAGOM

4.5 star property
VIP Access

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Dining
Signature Suite, 1 King Bed, Terrace, City View
Exterior
Lobby sitting area
Outdoor pool, open 6:00 AM to 5:00 PM, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
30B-C-D Ly Nam De, Cua Dong Ward, Hanoi, 100000
  • Place, Train Street
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, Balcony, Courtyard View

Premium Double Room, Balcony, Courtyard View

Premium Double Room, Balcony, Courtyard View

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View

Junior Suite, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, City View

Grand Suite, 1 King Bed, Balcony, City View

Grand Suite, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Terrace, City View

Signature Suite, 1 King Bed, Terrace, City View

Signature Suite, 1 King Bed, Terrace, City View

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms

Family Suite, 2 Bedrooms, Connecting Rooms | City view

Family Suite, 2 Bedrooms, Connecting Rooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite, 2 Single Beds, Balcony, Garden View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Grand Suite, 2 Single Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Triple Room, Balcony, City View

Grand Triple Room, Balcony, City View | Street view

Grand Triple Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

HOTEL de LAGOM

Luxury hotel with a rooftop terrace, near Hanoi Old Town Night Market
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. Change of towels is available on request.
HOTEL de LAGOM offers 68 accommodations with minibars and safes. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at HOTEL de LAGOM, you're just a quick walk from Train Street. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Hanoi Old Town Night Market and Dong Xuan Market
  • Airport, train station, and bus station shuttle service available for a fee
HOTEL de LAGOM offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury HOTEL de LAGOM. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

The hotel hosts a free manager's reception daily.
HOTEL de LAGOM has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 50,000 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Secured parking on site (VND 50,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 250,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Evening entertainment
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • High chair
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (65 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of VND 0 at check-out
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL de LAGOM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1100000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 350000 for adults and VND 250000 for children
  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 12)
  • Airport shuttle fee per child: VND 600000 (one-way), (up to 18 years old)
  • Secured self parking fee: VND 50000 per night
  • Nearby parking fee: VND 50000 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1100000.0 per night
  • Bed sheets fee: VND 0 per bed, per week (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HOTEL de LAGOM offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of VND 0 at check-out. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL de LAGOM Hotel
HOTEL de LAGOM Hanoi
HOTEL de LAGOM Hotel Hanoi

HOTEL de LAGOM Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 99 out of 114 reviews
Rating 8 - Good. 11 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melvyn

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Melvyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was a great size. Spotlessly clean. All the staff were wonderful. Really helpful. Breakfast was good. Rooftop bar and pool were a lovely break from the chaos of Hanoi!
Stayed 1 night in Nov 2025

10/10 Excellent

Alexa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and the food was great!
Stayed 1 night in Nov 2025

6/10 Okay

Spyros

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are modern and spacious. The staff however were not very friendly (with the distinct exception of Kathy) and we did not feel very welcomed. The spa service was not good and our massage was quite average. Breakfast was ok and the location fine. I would not stay in this hotel next time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly further out from the main pub street/Hoan Kian area, but very close to train street and walking distance to everywhere you’d want in Hanoi. Very clean hotel, lovely rooftop pool and bar, and really excellent service from Kathy who arranged our taxi to Ninh Binh/an all round friendly face. Thank you for a great final night in Hanoi!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building, great staff (Kathy a highlight) , infinity pool with swim-up bar, nice rooftop deck area with good views. Stayed 5 nights and could happily stay longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Joon young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in convenient location in Hà Nội Old Quarter. Excellent room, well appointed with very comfortable bed. The pool was extremely refreshing on hot days! Only small gripe - no gluten free bread available at breakfast; not good for a celiac traveler! Nonetheless, will stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The two bedroom apartment was perfect for our teenagers. Breakfast was delicious
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with fabulous facilities and staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We stopped at this wonderful hotel fo 3 nights, we can not fault one single facet of this establishment. From the staff,to the location it was beyond perfect. They couldn’t have been more accommodating nor more kind. Do not hesitate to book this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamad Rizuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff from the time we arrived till we left. Rooms met our expectations. Will definitely be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value

Fabulous, modern hotel in good location, close walking distance to all you need. Lovely staff and service. Would stay again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu was affordable, you can enjoy Vietnamese foods if you are tired of walking. Overall every stuff has great hospitality and they were really supportive. Thanks!
Stayed 1 night in Aug 2025

10/10 Excellent

Marcello

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and near the train street (tourist attraction).
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just finished a three-week vacation in Japan and Vietnam, and we stayed at six hotels. The Hotel de LAGOM was the very best hotel of the whole trip. Our whole family was very happy with our great experience with Hotel de LAGOM The staff is extremely kind and helpful, the food was great (trained, happy chefs), the rooms are very clean and well thought-out, and it's in an ideal location in Hanoi. I would not hesitate to highly recommend this hotel to anyone who wishes to visit Hanoi. I never write reviews, but this hotel deserves praise and recognition for what hotel service should be.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, spacious rooms, great location, tasty breakfast, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying here. The staff are very friendly and speak English very well. Overall experience was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Staff is absolutely lovely and the MAIN reason the hotel is so successful. Breakfast is such a treat and it was an amazing experience. Even if some stuff during our Vietnam trip was kind of bad, the hotel was always a 20/10.
Stayed 5 nights in May 2025

10/10 Excellent

Bach Vien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very good, accommodating to our needs. Thank you so much. Will stay here again in the future
Stayed 2 nights in Jun 2025