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Icon 36 Hotel

3.5 star property

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Photo gallery for Icon 36 Hotel

Property grounds
Minibar, desk, soundproofing, free cots/infant beds
Suite | Living room
Daily cooked-to-order breakfast for a fee
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
19 Cua Dong Str., Hoan Kiem Dist, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Minibar, desk, soundproofing, free cots/infant beds

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Balcony

Deluxe Room, 1 Double or 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, desk, soundproofing, free cots/infant beds

Family Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
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4.8 out of 5, Exceptional, 675 reviews
The price is €67
includes taxes & fees
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Hanoi Splendid Premium Hotel

About this property

Icon 36 Hotel

Along with a restaurant, this hotel has a sauna and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Icon 36 Hotel offers 35 air-conditioned accommodations with minibars and complimentary bottled water. Premium cable television is provided. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
With your stay at Icon 36 Hotel, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Icon 36 Hotel. The hotel can provide concierge services and limo/town car service. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Dong Thanh Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 70,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dong Thanh Restaurant

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Icon 36 Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 440000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Icon 36 Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dong Thanh Hanoi
Dong Thanh Hotel
Dong Thanh Hotel Hanoi
Icon 36 Hotel Hanoi
Icon 36 Hotel
Icon 36 Hanoi
Icon 36
Icon 36 Hotel Hotel
Icon 36 Hotel Hanoi
Icon 36 Hotel Hotel Hanoi

Icon 36 Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 113 reviews
Rating 8 - Good. 46 out of 113 reviews
Rating 6 - Okay. 11 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb friendly little place, ideally located.

Great stay at the Dong Thanh. Staff went out of their way to provide information and great courtesy like looking after our bags for us well after our initial 2nt stay. Value for money is excellent , did not try the food as very close to wonderful street food.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly it was referred to me by people I trust. It was a very nice place and the staff were very accommodating and friendly.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

PHUOC CHI PHUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons bien passé notre sjour ici, très bien en général. Remercie bien l'équipe de hôtel.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
場所的には良好でした。 ただホテルの部屋は古く、隣ビルが夜中の工事をしており 喧しいでした。 その他は良好です。
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Expediaで2泊する予約をして、チェックインをすると、今日は部屋がないと言われ、近場の同等の宿泊施設にバイクで連れて行かれた。
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

seojun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원및 숙소가 좋았어요 투어는 그닥...
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness
It was a complete dump. Old, run down, rock hard bed, crappy old mouldy dank bathroom. Broken lock on door and towels and bedding stunk of cigarettes
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo hotel em hanoi

Ótimo hotel, ótima localização, funcionário bem atenciosos e delicioso café da manhã! Super recomendo
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

ともむぅ

Liked: Staff & service
Disliked: Property conditions & facilities

旧市街に近い

利用飛行機の到着の加減で半日市内観光ツアーを個人手配しましたがそれでも12時頃に終わってしまいスーツケースを預けるつもりでホテルに行きました。 若いスタッフの方々が食事中でした。 ちょっと早すぎますね。と言いつつも部屋に案内して下さいました。 ホアンキエム湖や旧市街に近く前の道も広いのでタクシーも行きやすいです。 部屋は不潔ではありませんがあちこちガタがありました。 連泊時のアメニティの補充も最低限です。 バスタブはありましたが夜遅くなると温いお湯と少ない湯量です。 朝食は食パンとバゲットに副菜がありましたが二日目は宿泊客が少ないのか前日余り食べなかったからか副菜があまり無かったです。 二泊の予定でしたが帰りの飛行機出発が深夜二時近くだったので思い切って一日分増やす事にしエクスペディアで予約を入れチェックアウト無しで部屋を利用させて貰いました。 お蔭で荷物を置きホテルに帰って入浴してからチェックアウト出来て良かったです。
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hanoi

Hôtel bien situé au coeur du vieil Hanoï. Petit déjeuner correct. La chambre donnait sur un mur aveugle, de fait chambre plutôt au calme
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Easily the worst hotel I've seen in 15+ countries

Based on other reviews there are very good rooms and very bad ones. And I got the bad luck. Room 601. Where do I begin? I hate to give a bad review as the staff are very professional, helpful and friendly. However, the room was just a disaster, even if I overlook the budget price point. It would be criminal not to warn others. First, the humid musky smell made it hard to breathe. Next, the bathroom fully floods from as little as a 2 minute shower. The drain simply doesn't work. And other reviews mention this, so why not fix it?? Last, blankets and towels were dirty, and the sheets made my skin crawl/itchy. I suspect they give the terrible room(s) to those who prepay online as you can't do much about it except review them badly when they already have your money. This is easily the worst hotel I have stayed at in 10 years and over 15 countries. The breakfast buffet was great, and the staff assisted in ordering an early morning taxi, so I can't rate the place zero, however comfort of the room is the main thing. Instead of cooking a feast that no one even eats, why not invest $5 a day in repairing things or washing the bedding?
Stayed 4 nights in Apr 2018
Verified

8/10 Good

Trinidad

Disliked: Property conditions & facilities

No lo recomiendo

Las fotos no representan el lugar, llegue y me movieron a otro hotel de la misma cadena... no es bonito por dentro y el ares del desayuno se ve fea y desordenada
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街の中にあり、迷うことなく着けました。 部屋も快適で、朝食も美味しかったです。 が、6:30から朝食開始なのに、開始時刻では朝食がまだ揃ってなかったのが残念でした。
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

桃谷

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

單純過夜可選擇

如果只是想隨意的待一晚，這邊的床還行，隔音還能接受，但熱水澡可能要洗快一點，因為洗到一半會變冷水，飯店備品不是很足，浴帽要自己帶，杯子感覺很老舊(但沒味道)
Stayed 1 night in Jan 2018
Verified

8/10 Good

Christina J Haldrup

Liked: Staff & service, property conditions & facilities

Fint til overnatning

I alt meget fint oplevelse
Stayed 1 night in Dec 2017
Verified

8/10 Good

deggsie

Liked: Cleanliness, staff & service, room comfort

Perfect for a one night stop over

Dropped into hotel for a one night stay between local destinations . Staff accommodated us perfectly after arriving early 6.30am with day room until our family room was ready. Perfect central Hanoi location also. Not a swish hotel if you are looking for luxury!
Stayed 1 night in Sep 2017
Verified

8/10 Good

Mr Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good location,good friendly staff
Stayed 4 nights in Jun 2017
Verified

8/10 Good

HYUNG DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 만족

1박후 하롱베이 여행다녀왔다가 다시1박을 했는데 첫날에는 업그레이드를 해줘서 에어콘이 두개나 있는 큰방을 배정받았습니다 701호입니다 돌아와서는 큰방은 아니였지만 엑스트라베드가 있어서 3명이서 숙박하기에 무리가 없었습니다 호안끼엠 호수에서 조금 멀긴하지만 가격대비 좋아서 다음에 또 여행으로 갈경우 이용할 생각입니다
Verified

8/10 Good

Verified traveller

Liked: Room comfort

excellent location, but outdated

excellent location, bathroom dirty and bedroom bins not cleaned on check in
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities

I recomend

Great location! They were very attentive and it's close to do walk around the museums, street market and places to drink st night. Considering the hotels at that location, this was one of the best.
Verified

10/10 Excellent

jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A réserver sans hésitation
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP

Superbe hall d'accueil personnel d'une gentillesse et d'un professionnalisme extra bon rapport qualité prix je conseille
Verified

4/10 Poor

Wai fong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

storeroom

The room given to us on top floor was more a storeroom converted into a room. The furniture were all old and broken. With other reviews I guess the room below were better. We got upgraded to suite when we moved to another hotel. It is even Stevens
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Good overall experience, friendly staff, decent breakfast included
Verified

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities, room comfort

Rethink if you have booked this Hotel

We arrived at Icon 36 and were told that the hotel was fully booked, and we would be moved to their sister Hotel, which was supposed to give us a bigger and better room, Upon entering the room, we it was smaller and older then the room we originally booked. There was a cup with a burnt pineapple core in it which caused the room to reek of smoke for the 2 nights we stayed. Also in the early hours of both days, we were awoken by screaming and yelling and slamming of doors which continued for half an hour. If you are considering staying here, I would think again, as you will probably be fobbed off onto this second class room. We were very disappointed with Icon 36