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Madelise Central Grand Hotel

4.5 star property

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Photo gallery for Madelise Central Grand Hotel

Reception
Executive Double Room | Terrace/patio
Executive Double Room
43-inch LCD TV with digital channels, computer monitors, printers
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
7a Hang Mam - Hoan Kiem - Ha noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Madelise Central Grand Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Change of towels is available on request.
Madelise Central Grand Hotel offers 60 air-conditioned accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Thai massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
During your stay at Madelise Central Grand Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Madelise Central Grand Hotel. A complete renovation of Madelise Central Grand Hotel was completed in July 2024.

This 4.5-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Madelise Central Grand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Spa

  • Body wraps
  • Deep-tissue massages
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge

More

  • Reception hall
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Madelise Central Grand Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per room (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way)
  • Spa fee: VND 300000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Madelise Central Hotel Hanoi
Madelise Central Grand Hotel Hotel
Madelise Central Grand Hotel Hanoi
Madelise Central Grand Hotel Hotel Hanoi

Madelise Central Grand Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

5.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Caryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Stayed 5 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating and helpful. Great location, easy walking to places of interest.
Stayed 1 night in Jul 2024

2/10 Terrible

JAEEUN

Stayed 1 night in Aug 2024