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Mai Hotel

2.5 star property

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Front of property
Junior Double Room, 1 Bedroom, City View | Bathroom
Executive Double Room | Bathroom
Executive Double Room | Bathroom

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
39 Dang Van Ngu, Trung Tu, Dong Da, Hanoi, 100000
  • Place, Thong Nhat Park
    ‪13 min walk‬
  • Place, Hanoi French Hospital
    ‪15 min walk‬
  • Place, Temple of Literature
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Bedroom, City View

Junior Double Room, 1 Bedroom, City View | Living area

Junior Double Room, 1 Bedroom, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room

  • Sleeps 2

View all photos for Executive Double Room

Premium bedding, memory-foam beds, individually decorated, desk

Executive Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, memory-foam beds, individually decorated, desk

Standard Double Room

  • Sleeps 2

King Room With SPA Bath

  • Sleeps 2

Double Room With Balcony

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, memory-foam beds, individually decorated, desk

Standard Twin Room

  • Sleeps 2

View all photos for King Suite

Premium bedding, memory-foam beds, individually decorated, desk

King Suite

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Double Or Twin Room

  • Sleeps 2

Junior Double Room, 1 Bedroom, City View

  • Sleeps 2

Junior Deluxe Room

  • Sleeps 2

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About this property

Mai Hotel

Hotel in Hanoi with a 24-hour front desk
This smoke-free hotel features a microwave in a common area, 24-hour room service, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Mai Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and slippers. These individually decorated accommodations include sofa beds. Memory foam beds feature premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Mai Hotel , you'll be within walking distance of Hanoi CIty Social Insurance Dong Da District. Features include free WiFi in public areas, plus dry cleaning service and airport drop-off service (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 5-minute drive from Hoan Kiem Lake and a few minutes from St. Joseph's Cathedral of Hanoi
  • Airport drop-off shuttle service available for a fee
Mai Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. A shuttle from the hotel to the airport during limited hours is available for a fee. The business-friendly Mai Hotel also features 24-hour room service and a microwave in a common area.

This Hanoi hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to noon

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property only accepts cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Mai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mai Hotel
Mai Hotel Hotel
Mai Hotel Hanoi
Mai Hotel Hotel Hanoi

Mai Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

Reviews

10/10 Excellent

Alessio

Liked: Cleanliness, staff & service, amenities
Clean, nice room, kind stafd
Stayed 2 nights in Nov 2025