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Mercure Hanoi La Gare

4.0 star property

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Photo gallery for Mercure Hanoi La Gare

A multi-story hotel with a curved facade, large windows, and a prominent entrance.
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.
A chef in a professional kitchen, preparing food with a large pot and ladle.
A modern hotel lobby with a reception desk, a large vase of flowers, and a framed artwork on the wall.
An outdoor dining area with tables and chairs, a menu board, and a sign reading "Brasserie Le Pavillon".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
94 Ly Thuong Kiet Street Hoan, Hoan Kiem District, Hanoi, 10000
  • Place, Train Street
    ‪3 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪7 min walk‬
  • Place, Center International Trade Fair Hanoi I.C.E
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed with Sofa bed, City View

Privilege, Room, 1 Double Bed with Sofa bed, City View

Privilege, Room, 1 Double Bed with Sofa bed, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Superior Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Superior Room, 1 Double Bed, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Classic Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Classic Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Room, 1 King Bed with Sofa bed
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 163 reviews
The price is €42
includes taxes & fees
31 Aug - 1 Sept
Tru by Hilton Hanoi Station

About this property

Mercure Hanoi La Gare

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Hanoi La Gare offers 100 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Hanoi La Gare, you're just a quick walk from Train Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine and garden views while dining at Brasserie Le Pavillion
  • Buffet breakfast served daily for a fee
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from St. Joseph's Cathedral of Hanoi and a 3-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the family-friendly Mercure Hanoi La Gare. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Brasserie Le Pavillion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 330,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie Le Pavillion

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 975000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 330000 per person
  • Airport shuttle fee: VND 1267000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 975000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Hanoi La Gare offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi

Mercure Hanoi La Gare Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 264 reviews
Rating 8 - Good. 117 out of 264 reviews
Rating 6 - Okay. 27 out of 264 reviews
Rating 4 - Poor. 4 out of 264 reviews
Rating 2 - Terrible. 3 out of 264 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wakable to the old quarter and other shops closer
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anne D L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean quiet and in a great spot for walking around the old quarter and train street.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 1 night in Nov 2024
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Viliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, cleanness, room comfort, breakfast.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Hishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room with very kind and helpful staff. Breakfast was excellent!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

THAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but friendly staffs and not the downtown area.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
They're very care for relationships, and every day they're Cleaned. Great job 👏 Thank you for your care.
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuss free business hotel. Will stay again
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Prasath

Liked: Cleanliness, staff & service
Business like room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations just not crazy about Hanoi
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a good location, close to many eateries. Bathroom lacked amenities.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Hotel in an excellent location

Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A value for money Hotel, located centrally

The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Raffles Kean Yee

Liked: Cleanliness, staff & service, property conditions & facilities
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Stayed 1 night in May 2023
Verified review

8/10 Good

Chen Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service indeed

Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly、Kindly
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Fumiyuki

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Latha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

husna

Disliked: Staff & service
I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.
Stayed 2 nights in Nov 2023