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UNIQUE Creative Apartment in Old Quarter

2.5 star property

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Photo gallery for UNIQUE Creative Apartment in Old Quarter

Mini-fridge, microwave, stovetop, electric kettle
Shower, rainfall showerhead, designer toiletries, hair dryer
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Kitchen

Explore the area

View in a map
Nyna Coffee - No. 9 Nguyen Khac Can, Hanoi, 100000
  • Place, Hanoi Opera House
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Classic Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room dining

Junior Studio Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Elite Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Elite Studio

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Design Studio

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Traditional Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Traditional Studio

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Honeymoon Studio Suite, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Honeymoon Studio Suite, City View

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gallery Studio, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Gallery Studio, City View

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Studio, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Traditional Studio

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Classic Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Design Studio

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Basic Studio

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Studio Suite, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Senior Studio Suite, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

City Studio

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Design Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Design Suite, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Signature Suite, 2 Bedrooms

  • City view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Grand Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Grand Suite, 2 Bedrooms

  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Superior Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Suite, 2 Bedrooms

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Economy Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Economy Suite, 2 Bedrooms

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Senior Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Senior Suite, 3 Bedrooms

  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for Grand Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Grand Suite, 3 Bedrooms

  • City view
  • 108 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for Economy Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Economy Suite, 3 Bedrooms

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Single Bed

View all photos for Junior Suite, 4 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite, 4 Bedrooms

  • City view
  • 135 sq m
  • 4 bedrooms
  • Sleeps 11
  • 4 King Beds and 3 Single Beds

View all photos for Gallery Suite, 4 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Gallery Suite, 4 Bedrooms

  • City view
  • 140 sq m
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Single Beds

View all photos for Family Suite, 4 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite, 4 Bedrooms

  • City view
  • 130 sq m
  • 4 bedrooms
  • Sleeps 9
  • 4 King Beds and 1 Single Bed

View all photos for Business Suite, 5 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Business Suite, 5 Bedrooms

  • City view
  • 120 sq m
  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 2 Single Beds

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Suite

  • City view
  • 250 sq m
  • 7 bedrooms
  • Sleeps 18
  • 7 King Beds and 4 Single Beds

View all photos for Exclusive House

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Exclusive House

  • City view
  • 360 sq m
  • 11 bedrooms
  • Sleeps 29
  • 11 King Beds and 7 Single Beds

View all photos for Signature Villa, Garden View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Signature Villa, Garden View

  • City view
  • 500 sq m
  • 15 bedrooms
  • Sleeps 39
  • 15 King Beds and 9 Single Beds

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About this property

UNIQUE Creative Apartment in Old Quarter

Family-friendly hotel with free valet parking connected to the convention center in Hanoi
Along with concierge services, this hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free valet parking are also provided. Other amenities include a computer station, express check-out, and tour/ticket assistance. Change of towels is available on request.
UNIQUE Creative Apartment in Old Quarter offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Kitchenettes offer stovetops, separate dining areas, cookware/dishes/utensils, and rice cookers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include minibars and complimentary bottled water. Microwaves, hypo-allergenic bedding, and change of towels can be requested.

With your stay at UNIQUE Creative Apartment in Old Quarter, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and free valet parking, plus dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Just a 4-minute walk from Hanoi Opera House and 6 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
UNIQUE Creative Apartment in Old Quarter offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The family-friendly UNIQUE Creative Apartment in Old Quarter also features laundry facilities, dry cleaning/laundry services, and express check-out. Free valet parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Things to do

  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room kitchenette
  • In-room washing machine/dryer
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a nature reserve
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual alarms in hallways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium digital channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen island
  • Kitchenette
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Mixer
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Spices

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Office
  • Portable fan
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at UNIQUE Creative Apartment in Old Quarter

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: VND 500000 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
UNIQUE Creative Apartment in Old Quarter offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's WhatsApp mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

NYNA Old Quarter
Unique Creative In Old Quarter
UNIQUE Creative Apartment in Old Quarter Hotel
UNIQUE Creative Apartment in Old Quarter Hanoi
UNIQUE Creative Apartment in Old Quarter Hotel Hanoi

UNIQUE Creative Apartment in Old Quarter Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 12 out of 27 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Cuong

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel private messaged me while I was on the way to the hotel to tell me they couldn’t not accommodate me. They did not refund me nor will Expedia assist with getting a refund. This is a scam listing.
Stayed 1 night in Apr 2025

2/10 Terrible

Fai

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were sent a message about 7 hours before our check in that we needed to stay in a different building. We didn’t have a choice due to flights etc. we got there and the room was poor, we stayed for one night and then tried for 3 days to get out of our booking, the hotel ignored all requests to discuss our issue with a manager and ignored Expedia's requests too. We were told the hotel had a fuse issue. When we did arrive on day 3 the room wasn’t ready, we waited again asking to talk with a manager. Ignored again. We finally got into the room we thought we’d booked and it was different again. There was a crane next to our window all night digging. Digging so close the building shook. We asked to move rooms again and they said they couldn’t until the following night. We wore earplugs and tried to get some sleep. When they did finally put us in a room that was quiet and resembled our original booking there was no water. Lucky for us this was check out day. We were just happy to leave. This hotel looks convenient, is in a good location and is above a coffee shop, but don’t be fooled. The hotel team are teenagers working in the cafe, not allowed to give you the details only management. This operation is a shambles and I would avoid it, there are plenty of other options. For us it will one day make a hilarious travel story, for you I hope this review is a bullet dodged.
Stayed 5 nights in Apr 2025

2/10 Terrible

Charlotte

Stayed 1 night in Mar 2025

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

Absolutely disgusting service arrived at hotel and told there was no rooms available after I booked and paid in full. Took six hours off my first night in Hanoi on the phone and sending emails to try and sort. Demanded to be put up in another hotel all they were bothered about was getting me to check out the next day by 11 am from the room they put me in 40 minutes away from the area I wanted to stay at. No staff for the hotel on site had to deal with staff from coffee shop who are not to blame. While I was trying to sort this problem out another couple came in and had the same problem. Be very careful of your booking this hotel!,
Stayed 4 nights in Feb 2025

2/10 Terrible

Kimberley

Disliked: Staff & service, amenities
I was given the wrong room that I paid for. Staff did not reply to my messages and calls. Room smelt bad. I had no towel and my hot water did not work. Only cafe staff were available to help me. Cafe down stairs was very noisy until very late. Very disappointed
Stayed 1 night in Feb 2025

2/10 Terrible

Shuyi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space. It felt cozy. It was above the cafe which was very handy.
Stayed 1 night in Jan 2025

4/10 Poor

Chantri

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Demolition mayhem!

I booked for 3 nights for a work trip. On the first night construction noise commenced at 6pm and didn’t stop until midnight. The next day the building attached began to be demolished and my bed was shaking. It was the craziest scariest thing ever! The hotel management refused to acknowledge the problem or respond to my request for a refund. I had to move again to another hotel that wasn’t being knocked down. Very poor customer service, do not recommend at all. It’s a shame as the rooms are stylish in a nice coffee shop but this was an awful experience!
Stayed 3 nights in Dec 2024

4/10 Poor

Damon

Travelled with partner
Disliked: Cleanliness, amenities
Room not as described. Booked a Senior Studio Suite with City view. Room had a view of the building next door which had noisy construction work every day from 8am to 5pm. Room was advertised as having a balcony/patio area with garden which it did not. There is an extra fee to have your room cleaned on a daily basis which was not in the listing either. The free bottled water was only in the room on check in and not replaced. The seperate dining area is a hard wooden bench as the seating cushion shown in the picture was missing. The coffee shop downstairs was good and Joseph was quick to reply to messages. The free laundry was a good service to have.
Stayed 5 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Laurel

Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Timothy John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No refund even though they cancelled the room

They cancelled the room I spent a week trying to get my money back I didn't get it. I suggest you find another hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Luân

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style is beautiful, the view is fresh and airy. Very wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Hin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved staying here. The property was in a great location - close enough to the action whilst still also being in with the locals. Convenient store and coffee shops are located just on the street nearby so you’re a short walk away from all the amenities you need. Accessing the property was very easy, and the team here were very responsive and helpful with all of our queries. The wifi was very fast and TV had a good amount of platform options to watch things. We’d be happy to recommend this place or stay there again ourselves. Thanks for having us!
Stayed 1 night in Jul 2024

10/10 Excellent

Vu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so good for stay here The hotel here looks very beautiful, the space is extremely airy, the staff is enthusiastic and supportive. I will come back here. Thank you for your enthusiastic support while we were there
Stayed 1 night in Jun 2024

8/10 Good

Åsa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this accomodation a few weeks before our trip, specifically choosing the Old Quarter since we wanted to stay close to the fun. We paid upfront. Upon arrival, we heard from the accomodation manager that there was 24/7 ongoing construction next door, which had damaged the water pipes. NYNA offered alternative accomodation 10-20 mins by car, well outside of the Old Quarter. We did not want to take this, and the manager told us the booking could instead be cancelled, leaving us without accomodation, but for vague reasons we would have to be the one to cancel the booking. The manager told us to take it up with Expedia and that they would support cancelling our booking, which we did. Now it turns out Expedia support is unable to reach the accomodation, leaving us both without accomodation and without money. I still hope this can be resolved, but definitely don't recommend this place...

2/10 Terrible

ERIKO

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

HSUANYU

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience ever! 真的不要住！

The room is located upstairs from NYNA Café. While the café staff member who checked me in was polite and helped carry my heavy luggage upstairs (thank you!), the lack of an elevator was inconvenient. As we climbed the stairs, I immediately felt uneasy—the stairwell was filthy and poorly maintained. The room was a huge disappointment. It appeared far smaller than the advertised 30 square meters, feeling more like 10. The décor, while trying to mask the room’s age and grime, only made things worse. The room was unbearably stuffy with an overwhelming chemical detergent smell. Even after opening the window, the odor lingered. After sitting on the bed for just 10 minutes, I started itching, and rashes appeared on my skin. When I reported this via WhatsApp, their response was dismissive: "Maybe your skin is a bit sensitive." However, I later found similar complaints in other Google reviews, confirming this wasn’t just me. The ceiling was another nightmare. It was made of bamboo sticks, which looked unstable and made me worry about debris falling onto me while sleeping. Between the suffocating smell, worsening rashes, and a pounding headache, I couldn’t endure it any longer. I left in the middle of the night and booked another hotel. I stayed for less than an hour despite paying for four nights. My refund request was denied, but I still believe leaving was the best decision. I have no idea where their positive reviews come from. Just check out google map page!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ole Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Good location. Room is modern and clean, bed and bedsheets was comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful, morden hotel. Friendly and enthusiastic staff
Stayed 1 night in Aug 2024

10/10 Excellent

Di?m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn đẹp, rộng rãi. Phòng đầy đủ tiện nghi, nhân viên hỗ trợ nhiệt tình! Rất yên tâm khi lưu trú!
Stayed 1 night in Aug 2024

10/10 Excellent

Gold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Quynh Nhu

Liked: Amenities
Mình đã có trải nghiệm vô cùng hài lòng tại đây. Ks tiện nghi, dịch vụ tuyệt vời, nhân viên vô cùng thân thiện. Chắc chắn sẽ quay lại
Stayed 1 night in Jul 2024