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Nature Hotel - Lac Long Quan

4.0 star property

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Photo gallery for Nature Hotel - Lac Long Quan

Reception
Concierge desk
Terrace/patio
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
533 lac long quan, Buoi, Ha Noi, 11209
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Tay Water Park
    ‪16 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

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About this property

Nature Hotel - Lac Long Quan

A restaurant, spa services, and a meeting room are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Nature Hotel - Lac Long Quan offers 60 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Nature Hotel - Lac Long Quan, you're just a quick walk from West Lake. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from West Lake and 9 minutes by car from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and laundry facilities are also featured at Nature Hotel - Lac Long Quan. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Nature Hotel - Lac Long Quan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (71 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 0)
  • Pool fee: VND 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Nature Hotel - Lac Long Quan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it from the moment I walked in. The hotel was very clean. The room was excellent, with a modern layout and all the amenities you would expect in a hotel room. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elissa

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

SAAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is really good and clean, and the bed is really comfortable and spotless. The staff are good from the reception to the men at the front door and the kitchen staff. The breakfast is good.
Stayed 1 night in Dec 2025

8/10 Good

Erika

Stayed 5 nights in Dec 2025

8/10 Good

Georgel Leontin, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is always clean. Staff are always there. friendly and very attentive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Shrikrithika

Liked: Cleanliness, amenities, property conditions & facilities
super good room in vietnam
Stayed 4 nights in Nov 2025

6/10 Okay

NICK

Business traveller
Liked: Staff & service
Disliked: Amenities
Room not good no window no ventilation. Toilet no good very smelly. Properly due bad construction in pipeline. NO upgrade for Hotel.com VIP, NO Late checkout allow,
Stayed 4 nights in Oct 2025

6/10 Okay

Aahniyah

Disliked: Property conditions & facilities
I wouldn’t recommend staying here, the difference between the standard room and a superior room or whatever it is called, is the fact that one has more space, but no windows, and the other is smaller, but access to windows (weird). $100+ difference for…windows lol. Anywho, things that matter to me, you turn on the water, the water gets cold in like 10 minutes, so no need to wait, just be ready to hop in the shower…Also, room service, lazy….lazy, lazy, lazy. First day I decided to call for room service, made my bed, and changed towels….didn’t give me more toilet paper, refill the soap bottle….nothing… I let the downstairs staff know, and they’re extremely kind, but information doesn’t seem like it is being relayed…they did have people come by again, they did everything EXCEPT filled the soap bottle with conditioner and water…atp I’m tired of speaking to them about the same thing. I had to go down stairs and show them because the staff was not getting it. I kept running out of items, this was the most I’ve ever had to interact with staff at a hotel. I probably won’t be here again, I was here for 2 weeks btw…also trying to check out because I have a plane to catch, I was told to wait in the lobby for a few minutes, it has been like 15 minutes, and then many other people started to come up, check out not smooth, they need to have a better system or something.
Stayed 13 nights in Oct 2025

10/10 Excellent

Pitedet, Lynnwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Front desk was always helpful and morning breakfast was good.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit far from the center. Nice and friendly staffs
Stayed 4 nights in Oct 2025

4/10 Poor

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel however we found it was too far from the city centre and we spent a lot of time and money on grab taxis. Plenty of shops and food places around the area and quite busy . Hotel could provide extra tea and coffee for guests as we had family room with three people and had to ask for extra coffee etc . Other than that it is good value for money .
Stayed 12 nights in Oct 2025

6/10 Okay

Viet

Stayed 3 nights in Oct 2025

8/10 Good

Khanh

Stayed 3 nights in Sep 2025

8/10 Good

Khanh

Liked: Cleanliness, staff & service, amenities
The hotel is located within walking distance of West Lake, eateries, stores. Rooms are big, clean, and super cold. I believed the hotel just opened recently therefore there is still some strong fresh paint and cleaning agents’ smell. Beware, mosquitoes are everywhere despite hotel is actively trying to eradicate them.
Stayed 1 night in Sep 2025

8/10 Good

Eric, Pasadena

Stayed 3 nights in Sep 2025

10/10 Excellent

Andre

Stayed 4 nights in Nov 2025

10/10 Excellent

Felipe Antonio, Mineral de la Reforma

Stayed 4 nights in Dec 2025

2/10 Terrible

EISUKE

Travelled with partner
Disliked: Amenities, property conditions & facilities
4泊しました。洗面所で手を洗うと水が詰まり、下水の匂いが充満し、シャワーを浴びるのもトイレに行くのも精神的に辛かったです。スタッフさんに問い合わせ、業者を呼んで修繕してくれたとの事でしたが、翌日、水を流すとまた詰まり、、。他の部屋に変更してくださいと依頼しましたが、満室で無理との事でした。 スタッフさんの対応には感謝していますが、ホテルの施設自体が良くないように感じました。 ベトナム旅行自体はとても楽しかったのですが、ホテルの滞在中は本当にきつかったです。私の部屋だけがそうなのか、他の部屋もそうだったのかは定かではありませんが、改善すべきだと思いました。
Stayed 4 nights in Nov 2025

6/10 Okay

Jan-Helge

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Das erste Zimmer hatte einen Wasserschaden,aber wir konnten problemlos das Zimmer wechseln. Leider stimmen aber die Angaben nicht, es gibt keinen Safe im Zimmer und auch keine Verdunklungsvorhänge, da es überhaupt kein Fenster im Zimmer gab. Der Teppich im Flur war dreckig und voller Flecken, machte keinen guten Eindruck. Beim Frühstück fehlt eine Information für ausländische Gäste, dass es auch Suppe und frische Eierspeisen gibt.
Stayed 3 nights in Nov 2025

8/10 Good

huyen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Ihan hyvin
Stayed 2 nights in Dec 2025

10/10 Excellent

Benkirane mohammed

Stayed 2 nights in Oct 2025

8/10 Good

Kolayut, Don Muang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new in the town. Some parts of it are under construction. However, things look clean and new stuff. The location is great and close to The West Lake. Take Grab to the center city is easy. So, overall was great during the stay and I’ll be back again when I go over.
Stayed 3 nights in Sep 2025

6/10 Okay

Naoki

Liked: Staff & service
Stayed 2 nights in Aug 2025