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Novotel Hanoi Thai Ha

Property class: 5 and above

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Photo gallery for Novotel Hanoi Thai Ha

Front of property – evening/night
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local and international cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
  • Place, Dong Da General Hospital
    ‪12 min walk‬
  • Place, Vincom Mega Mall Royal City
    ‪15 min walk‬
  • Place, Temple of Literature
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Apartment, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 2 Bedrooms

  • City view
  • 9 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Double Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 1 Double Bed, Terrace

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Club lounge access, City View

Executive Suite, 1 King Bed, Club lounge access, City View

Executive Suite, 1 King Bed, Club lounge access, City View

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Novotel Suites Hanoi
Cau Giay
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 279 reviews
The price is €76
includes taxes & fees
16 May - 17 May
Novotel Suites Hanoi

About this property

Novotel Hanoi Thai Ha

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Hanoi Thai Ha offers 343 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
During your stay at Novotel Hanoi Thai Ha, you're just a quick walk from Dong Da General Hospital. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local and international cuisine while dining at Food Exchange
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Temple of Literature and a few minutes from Ho Chi Minh Mausoleum
Novotel Hanoi Thai Ha offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Novotel Hanoi Thai Ha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Gourmet Bar - This lobby lounge serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Novotel Hanoi Thai Ha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 110 reviews
Rating 8 - Good. 26 out of 110 reviews
Rating 6 - Okay. 5 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

LARRY

Very nice hotel, far enough from tourists area,
Stayed 4 nights in Jan 2026

10/10 Excellent

Hassaan

Stayed 1 night in Dec 2025

10/10 Excellent

Sreerupa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a lovely stay. The hotel service was very easy
Stayed 1 night in Dec 2025

10/10 Excellent

Wee Lian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spent a great week at Novotel Thai Ha. The Deluxe room is very well equipped and very large and spacious! Will definitely be back again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Wee Lian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I are very pleased with the room we have booked. It is very large and very well equipped. The room comes with a very good washing machine and dryer. There is also a kitchen and washing area fully equipped with cooking utensils and crockery. There is an induction hob top. A capsule coffee brewer is also provided. I also like the Bluetooth speaker next to the bedside. I didn't bring my own HDMI cable, otherwise I would have used the TV as my computer monitor, internet access is excellent and fast. The room has a Walk-in closet equipped with an ironing board and the sitting toilet is equipped with a heated toilet seat Toto electronic controlled bidet, The wash basin and showering area are in their own room, so it is a very long room. The King Size Bed is big for 2 adults and a child, a settee is also good for lying down or sleeping. There's plenty of table space for your laptop. We didn't initially get breakfast as part of the booking, but for the 3 days that we did, we are very pleased with the breakfast options with Korean, Vietnamese, Western and Indian food options. Food quality and variety is excellent! We originally intended to stay for a week but ended staying 9 days due to a change in our schedule. I booked to check-in early 2 days earlier and have no problems during the check-in. Overall, loved my experience at Novotel Thai Ha! Will definitely be back again!
Deluxe Room
View From 14th Floor Deluxe Room
Night View of Novotel Thai Ha
Breakfast spread at level 3
Stayed 2 nights in Dec 2025

2/10 Terrible

Thao

Stayed 3 nights in Sep 2025

2/10 Terrible

ANAND

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is ok. But the way of treatment by the staff is weird overall for us. Day one, we checked in i requested for additional water bottle since only 2 was kept and we were 3 people. Immediately i get a call from the reception that as per hotel policy we give only 2 water bottle and there would be additional charge. Only after I explained that we are 3 people they provided water bottle. The booking done in advance says its for 3 people then why do we need this situation and explanation. Secondly, the staff doesn't want to welcome us.Agreed we are of different origin (non asian and non Caucasian) atleast a simple smile as a courtesy to other human being can be done. They greet others with a smile but when it comes to us all we get is a sigh. Lastly, before check out they inspected our room and the laundry bag was missing..it could have been a genuine mistake at our end that we could have packed it by mistake or misplaced it but the rude reception lady is insulting us saying that "you took it and its missing " better words could have been used here. Didn't want to argue for being accused as someone who took stuff just paid 30k Dong for a laundry bag which may have been packed by mistake or misplaced. Don't understand the level of service Novotel claims for themselves. You can be a great chain of hotel but atleast have the basic courtesy to treat your guests.
Stayed 4 nights in Dec 2025

8/10 Good

Tiep, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Dec 2025

8/10 Good

DIONISIO

Stayed 2 nights in Nov 2025

4/10 Poor

Denis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
To be put in a room next to the casino entrance and elevator meant no sleep for 2 nights
Stayed 4 nights in Nov 2025

10/10 Excellent

Ching Huen Nicole

Stayed 3 nights in Nov 2025

10/10 Excellent

SHAHIN

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

HYUK MAN

Stayed 3 nights in Oct 2025

10/10 Excellent

NAMMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Jul 2025

10/10 Excellent

Choon Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a free upgrade of the room upon check in which was a lovely surprise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Stayed 1 night in Jun 2025

8/10 Good

HANAH, Werrington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good for family.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Stayed 3 nights in Apr 2025

10/10 Excellent

HyeJin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heng Hui

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great 👍 👌 👏
Stayed 2 nights in Feb 2025

4/10 Poor

bharat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
Stayed 1 night in Feb 2025