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Aparthotel

PARKROYAL Serviced Suites Hanoi

4.0 star property

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Photo gallery for PARKROYAL Serviced Suites Hanoi

1 Bedroom Premier With Study | Living area
Café
2 indoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
3 Bedroom Premier | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Breakfast available
  • Pool
  • Kitchen

Explore the area

View in a map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪2 min drive‬
  • Place, Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 Bedroom Suite

2 bedrooms, free minibar items, in-room safe, individually decorated

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe

2 bedrooms, free minibar items, in-room safe, individually decorated

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

1 Bedroom Premier

1 Bedroom Premier

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier With Study

2 bedrooms, free minibar items, in-room safe, individually decorated

1 Bedroom Premier With Study

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Suite

2 bedrooms, free minibar items, in-room safe, individually decorated

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Deluxe

2 bedrooms, free minibar items, in-room safe, individually decorated

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | Lake view

2 Bedroom Premier

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Premier

3 Bedroom Premier | Living area

3 Bedroom Premier

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

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Reception
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  • Breakfast included
  • Spa
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The price is €56
includes taxes & fees
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About this property

PARKROYAL Serviced Suites Hanoi

Aparthotel with 2 indoor swimming pools, near West Lake
This aparthotel features 2 indoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchenette with a refrigerator, an oven, a stovetop, and a microwave.
PARKROYAL Serviced Suites Hanoi offers 122 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 49-inch Smart televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at PARKROYAL Serviced Suites Hanoi, you'll be within walking distance of West Lake. Features include free WiFi in public areas and free self parking, plus 2 indoor pools. This upscale aparthotel has 122 apartments on 12 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a dining area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
PARKROYAL Serviced Suites Hanoi offers its guests 2 indoor swimming pools, a sauna, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this aparthotel measures 12379 square feet (1150 square meters) and includes conference space. PARKROYAL Serviced Suites Hanoi also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
PARKROYAL Serviced Suites Hanoi has a restaurant on site.

Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 284,000 for adults and VND 173,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch Smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 173000 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
PARKROYAL Serviced Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi

Reviews

PARKROYAL Serviced Suites Hanoi Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

8/10 Good

Stuart Alexander Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025

10/10 Excellent

thanh, spartanburg

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025

10/10 Excellent

Malan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025