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Paon Boutique Hotel & Spa

4.5 star property

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Pool
Fitness facility
Exterior detail
Lobby
In-room safe, desk, laptop workspace, soundproofing

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
16 Hang Thung, Hoan Kiem ward, Hanoi, Hanoi, 11000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Paon Boutique Hotel & Spa

Luxury hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Paon Boutique Hotel & Spa offers 20 air-conditioned accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Bathrooms include slippers, complimentary toiletries, hair dryers, and children's slippers. Business-friendly amenities include desks, computer monitors, and phones. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Paon Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Paon Boutique Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to Ayurvedic treatments, thalassotherapy, or Thai massages at Paon Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Hoan Kiem Lake and 6 minutes by foot from Hanoi Old Town Night Market
Paon Boutique Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a vending machine, and multilingual staff are also featured at the luxury Paon Boutique Hotel & Spa.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Paon Boutique Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Paon Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Paon Boutique Hotel & Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Gwen

Travelled with partner
Liked: Cleanliness
Hotel is old; gym is old, but staff is outstanding.
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Amazing service!
Stayed 3 nights in Nov 2025

2/10 Terrible

Kwangho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔이 없어졋어요
Stayed 2 nights in Dec 2025