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Pegasy Apartments & Travel

4.0 star property
VIP Access

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Photo gallery for Pegasy Apartments & Travel

Family Twin Room, 2 Bedrooms, City View | Living area
Family Twin Room, 2 Bedrooms, City View
Outdoor dining
Exterior
Family Twin Room, 2 Bedrooms, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
28/52 To Ngoc Van, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Studio

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Studio

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Twin Room, 2 Bedrooms, City View

Family Twin Room, 2 Bedrooms, City View | Living area

Family Twin Room, 2 Bedrooms, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Pegasy Apartments & Travel

This hotel features a full-service spa, a restaurant, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
Pegasy Apartments & Travel offers 15 air-conditioned accommodations with fireplaces and slippers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with premium cable channels. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pearl Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Pegasy Apartments & Travel, you're just a quick walk from West Lake. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Motorcycle parking only
  • Indulge with massages, body scrubs, or aromatherapy at Pearl Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from West Lake and 6 minutes by car from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Pegasy Apartments & Travel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Pegasy Apartments & Travel. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Pegasy Apartments & Travel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 92,000 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Roll-in shower (80 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an access code

Guests are required to download the property's Zalo mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Pegasy Apartments & Travel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 92000 per person
  • Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pegasy Apartments & Travel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Zalo mobile app before check-in.
Property Registration Number 01B8019865
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pegasy Apartments & Travel Hotel

Pegasy Apartments & Travel Hanoi

Pegasy Apartments & Travel Hotel Hanoi

Pegasy Apartments & Travel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

javad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and responded immediately whenever you needed anything, and overall it was good. And everything from coffee shops to restaurants and spas was close to it.
Stayed 10 nights in Jan 2026

10/10 Excellent

Curtis

Stayed 1 night in Nov 2025

10/10 Excellent

Tr?ng D?ng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another review
Stayed 1 night in May 2025

10/10 Excellent

santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located in Tay Ho area. The room was adequate , fully furnished. Good point for the washing machine
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property early by about an hour just to drop my bags and they said the room was ready so an early check-in was accommodated and a late checkout was also accommodated based on my flight. The staff are friendly, very helpful and knowledgable about the area. The map directions supplied on the booking app were a little bit off, because of them having a picture of the front of the hotel, it was easy to find. Wonderful staff and a clean, comfortable little apartment with lots of amenities. Highly recommend stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything
Stayed 3 nights in Nov 2024

2/10 Terrible

jonathan

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Just poor room, service and extremely noisy. Problems even getting into the room.
Stayed 6 nights in Jan 2024

6/10 Okay

Milun

Travelled with family
Liked: Staff & service
房間比較舊，有些家俱和門木頭有點破損 毛巾顏色會讓人有一點疑慮，香味又過重不想使用 希望衛生方面的問題要多注重
Stayed 1 night in Feb 2026

8/10 Good

Hiroshi

Business traveller
Liked: Cleanliness
ベトナムのホテルという感じです。写真より古さは感じますが、サービスは丁寧です。深夜のチェックインも、丁寧に説明して頂き助かりました。また。機会があれば、利用したいと思います。
Stayed 1 night in Jan 2026

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was very good! The room is very big and clean, and looks exactly as good as it does in the photos. It is very well equipped and I loved that I could do laundry and cook. There are several restaurants and bars around close by.
Stayed 3 nights in Nov 2025

10/10 Excellent

ki-won

Stayed 5 nights in Nov 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far so good

clean & spacious room. Helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Toàn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên rất thân thiện và hữu ích. Phòng thiết kế hiện đại với đầy đủ nội thất. Tuyệt vời

10/10 Excellent

Tsou

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and extremely accomodating. The hotel manager lily went above and beyond to make sure all my ne
Stayed 1 night in Aug 2023

10/10 Excellent

Takasugi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable, great location.
Stayed 1 night in Aug 2023

10/10 Excellent

Nguyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, great location and very helpful staff. The room was very nice with an amazing bed and alright bathroom. Great value for money, we have even extended our stay as it exceeded our expectations.
Stayed 1 night in Aug 2023