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Royal Gate Hotel

3.0 star property

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Photo gallery for Royal Gate Hotel

Lobby sitting area
Front of property
Lounge
In-room safe, free WiFi
Breakfast, lunch and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
09 Nguyen Bieu Street, Ba Dinh District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ba Dinh Square
    ‪10 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪11 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

In-room safe, free WiFi

Premium Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

Royal Gate Hotel

Along with a restaurant, this hotel has a bar/lounge and a business center. Other amenities include conference space, concierge services, and dry cleaning.
Royal Gate Hotel offers 65 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

During your stay at Royal Gate Hotel, you're just a quick walk from West Lake. A restaurant, a bar, and a business center are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Royal Gate Hotel. An airport shuttle (available on request) and a train station pick-up service are available for a fee.

Royal Gate Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Gate Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 12 floors

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Gate Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Gate Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Gate Hanoi
Royal Gate Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel Hanoi

Royal Gate Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness
It was fine. Fun location, nice staff.

8/10 Good

Craig, Australia

Liked: Cleanliness, staff & service

Value for money hotel in a different part of Hanoi

Conveniently located understated hotel in Ba Dinh district. Clean, tidy reception & rooms. Helpful friendly staff. Easy walking distance to north end of old city. Plenty of coffee shops nearby. Would stay here again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Royal Gate to the city lived up to its name.

everything was good: lifts were fast, easy access to city, AC was easy to control & stayed on when out of room, balcony off 8th Floor was nice to have but could use some chairs - only complaint low water pressure and long wait for hot water.

10/10 Excellent

F Ram, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD

8/10 Good

Vlad, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Gate Hotel

Overall it was a really nice place. You will get pretty good value for the amount you pay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not beleive the pictures which posted here

No wonder there is any review from other guest. This is not a hotel, it is just low level MOTEL. If you are on budget, maybe acceptable, but don't think price is even worth for stay.I will not stay here again.

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et rimelig sted å besøke i Hanoi

Servicen på alle hotellansatte var veldig bra! Samtlige var utrolig hyggelige og veldig behjelpsomme hvis det var noe vi lurte på. Frokostbuffén var også god, med variert utvalg. Beliggenheten var også upåklagelig med tanke på de behovene jeg hadde, veldig lett å komme seg rundt i Hanoi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bekvämt och rent hotell

Bra och rymliga rum. Rent och fräscht. Fitnesscentret var dock under all kritik, förstår varför bild saknas.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

호수에서 가까움

호수를 보려면 가세요 음식이 매력적이지 않았고. 식당 소음이 매일 아침마다 크게 났어요. 40프로 할인이래서 갔는데. 원래가격보다도 안좋아보였어요.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: practice of overbooking

The hotel was over booked and we had to go to a partner hotel - although we had a proper reservation through hotels.com. They did not even send an email in advance. We were furious and had to spent another one hour in traffic jam. We were very unhappy about the whole thing so I cannot leave a positive feedback.

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi

Nice room and staff very friendly and helpfull. They helped us book our bus to Sapa and confirmed our hotel reservation.

6/10 Okay

preben

Liked: Cleanliness, staff & service
Disliked: Room comfort

just one night

served the purpose. we needed a place to stay in Hanoi. it fit the price.

8/10 Good

rie, sapporo

Liked: Cleanliness, staff & service

スタッフの方々は親切でした!!!!

この価格にも関わらず、この内容、大満足です。とくにスタッフさんの対応が良くて気持ち良く過ごせました！ この値段で多くを望む方が間違えですよね？笑

8/10 Good

TRUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn tốt trung tâm

Không gian lý tưởng để đi bộ tham quan, yên tĩnh.

10/10 Excellent

THI THU TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but staff is very friendly, breakfast is not speacial, restaurant is so hot

10/10 Excellent

Sinjo, 광주

Liked: Cleanliness, room comfort
Disliked: Staff & service
호수가 있어 언제든지 시원한 전만을 즐길 수 있었으며 좋은 숙박장소로 다음에도 다시 가족여행시 이용하고 싶은 마음이 있음

8/10 Good

Ｔａｃｋ, TOKYO

Liked: Cleanliness, staff & service

スタッフが親切で朝食がおいしいです。

中心街から少し離れていますが、タクシーですぐに行けます。 早朝から騒がしい場所ですが、それなりに快適に過ごせます。朝は湖の周りを散歩するのもおススメです。 スタッフが親切なので、とても助かります。朝食も景色の良いレストランでおいしいです。

6/10 Okay

Thomas, Norge

Liked: Cleanliness, staff & service, room comfort
Fint hotell, men begynner å bli litt gammel, trenger nok snart en liten oppussing, når det et sagt så et det rent og pent der, gode senger, helt grei dusj og bra WiFi

10/10 Excellent

Corneille Kazadi, Trois-Rivières (QUébec) CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conférence de la francophonie RIFEFF

Très bonnes impressions, la gentillesse et la disponibilité des employés de l'hôtel.

6/10 Okay

たっきー, 東京

こぎれいなホテル

場所がわからず迷いに迷った。 男二人だったが予約の仕方が悪かったのかダブルベットになっていた。 他は問題なし。

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities