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Sanso Home

2.5 star property

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Photo gallery for Sanso Home

Exterior
Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Mini-fridge, microwave, espresso maker, coffee/tea maker
View from room

Reviews

2.0 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
13 Hang Luoc, Hanoi, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Studio, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Exclusive Suite, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Exclusive Suite, City View

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Executive Suite, City View

  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds and 3 Single Beds

View all photos for Premier Suite, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Premier Suite, City View

  • City view
  • 160 sq m
  • 4 bedrooms
  • Sleeps 12
  • 4 King Beds and 4 Single Beds

View all photos for Premium Suite, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Premium Suite, City View

  • City view
  • 200 sq m
  • 5 bedrooms
  • Sleeps 15
  • 5 King Beds and 5 Single Beds

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About this property

Sanso Home

This hotel features concierge services, dry cleaning, and laundry facilities. Free self parking and a free airport shuttle are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Sanso Home offers 5 shared accommodations with air conditioning, fireplaces, and tablet computers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include king sofa beds and day beds. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LCD televisions come with satellite channels, first-run movies, and DVD players. Kitchenettes offer microwaves, separate dining areas, cookware/dishes/utensils, and espresso makers. Bathrooms include showers, complimentary toiletries, hair dryers, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include all-in-one washer/dryers and minibars (stocked with some free items). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

During your stay at Sanso Home, you're just a quick walk from Hanoi Old Town Night Market. Free self parking, a free roundtrip airport shuttle, and dry cleaning service are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Free airport shuttle service
Sanso Home offers its guests multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Sanso Home also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • All-in-one washing machine/dryer
  • Dining table
  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • No lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free extra futon
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • King sofa bed
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 5 private bathrooms
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • CD player
  • DVD player
  • DVR
  • First-run films
  • Hulu
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films
  • Smart speaker
  • Streaming services
  • Tablet computer
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Office
  • Portable fan
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: VND 20000 per day; may vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sanso Home offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Sanso Home Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

Reviews

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Apartment hotel was not as represented at location. Effectively a dingy building with some locked rooms. Telephone number on a piece of paper stuck to allyway door entry, owner said he had no booking from expedia. Hotels.com called the "owner" (different number) and they claimed they were waiting but could not see us. They then came up with a story about a leaking bathroom and they wanted to transfer us elsewhere. Strongly advise not to even try this - looks GREAT on the website, but in actuality it's a scam.
Stayed 1 night in Feb 2026