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Serena Home & Apartment Hanoi

4.0 star property

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Photo gallery for Serena Home & Apartment Hanoi

Studio Suite | Private kitchen
Studio Suite
Studio Suite | Balcony
Studio Suite | Private kitchen
Studio Suite | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
62 Ngoc Ha, Ba Dinh, Ha Noi, Ha Noi, 100000
  • Place, Ho Chi Minh Museum
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min walk‬
  • Place, West Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Studio

Business Studio

Business Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Serena Home & Apartment Hanoi

Express check-in and tour/ticket assistance are available at this smoke-free guesthouse.
Serena Home & Apartment Hanoi offers 13 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature down comforters. Accommodations at this 4-star guesthouse have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Televisions come with Netflix. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Serena Home & Apartment Hanoi, you're just a quick walk from Ho Chi Minh Mausoleum.
  • Free WiFi (speed: 50+ Mbps)
  • Services include tour or ticket assistance
  • 9 minutes by foot from Ho Chi Minh Mausoleum and a 4-minute drive from Hoan Kiem Lake
Serena Home & Apartment Hanoi offers its guests tour/ticket assistance and express check-in. The front desk is open around the clock.

This 4-star Hanoi guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch TV
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Serena Home & Apartment Hanoi Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026