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"The staff were great, location didnt feel safe provided the personal experience we had of theft just a street away from the hotel. " More
26 Aug 2019 by Serene Boutique hotel & spa
Thanks you for staying with us. We hope everything will be good with you :)
5 Aug 2018 by Jenny
Dear Andrew Thank you so much for your great feedback. We really appreciate it. We hope to welcome you back someday. Best wishes for you. Jenny Hotel Manager
4 Jun 2018 by Tony
Dear Alex, Thank you very much for your generous satisfactory comments regarding our team and the services provided to you - we appreciate that you shared about how much you enjoyed during your time staying with us We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriated accommodation in the heart of old quarter with personalized services in boutique style hotel. We look forward with pleasure to welcoming you & your friends back with us in the coming time. Best regards Tony
3 Oct 2019 by Danny
Dear Sir or Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the near future. Your sincerely, Danny Cap Hotel Manager
21 Sep 2019 by Serene Boutique hotel & spa
Thanks for staying with us! Hope to see you in the near future!
13 Jul 2019 by Danny
Dear Sir or Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future. Your sincerely, Danny Cap Hotel Manager
8 Jul 2019 by Danny
Thanks for staying with us. We appreciate your feedback!
9 Jun 2019 by Danny
Dear Mr. Risto, Thank you so much for your excellent feedback for our hotel. We high appreciate. We wish to have a chance to serve you again in the future. Your sincerely, Danny Cap Hotel Manager
16 Apr 2018 by Jenny
Dear Sir/ Madam, Thank you so much for your excellent feedback. We hope to have a chance to welcome you back. Best regards Jenny Hotel Manager
Serene Boutique Hotel & Spa offers its guests a full-service spa. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and concierge services are also featured at the family-friendly Serene Boutique Hotel & Spa. This Art Deco Hanoi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Serene Boutique Hotel & Spa offers 46 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
24-hour room service is available.
Shining Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Serene Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
