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Sky Charm Hanoi Hotel and Spa

4.5 star property

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Photo gallery for Sky Charm Hanoi Hotel and Spa

A buffet with various food items and beverages.
Hanoi Sky Hotel with a modern facade, a visible entrance, and a S-MART store adjacent to it.
A modern hotel room with a large bed, a sofa, a glass coffee table, and a decorative plant.
A lobby with leather sofas, a glass coffee table, and potted plants.
A hotel room with a large bed, a desk with a chair, a window with curtains, and a painting on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
27 Tong Duy Tan str, Hoan Kiem, Hanoi, 100000
  • Place, Train Street
    ‪1 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking, Courtyard View

A hotel room with a large bed, a nightstand, a chair, a mirror, and a painting on the wall.

Superior Double Room, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Non Smoking, City View

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a large window with curtains.

Deluxe Double or Twin Room, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking, City View

A hotel room with two beds, a TV, a desk with a chair, and a window with curtains.

Deluxe Triple Room, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Quadruple Room, Non Smoking, City View

A modern hotel room with a large bed, a sofa, a glass coffee table, and a decorative plant.

Grand Quadruple Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Quadruple Room, Non Smoking, City View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Premium Quadruple Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Non Smoking, City View

A hotel room with a large bed, a desk with a chair, a window with curtains, and a painting on the wall.

Executive Double or Twin Room, Non Smoking, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Quadruple Room, Non Smoking, City View

A hotel room with a large bed, a wooden nightstand, a red accent wall, and a window with curtains.

Junior Quadruple Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Quadruple Room, Non Smoking, City View

A hotel room with a large bed, a nightstand, a wall-mounted painting, and a window with blinds.

Presidential Quadruple Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting 2-bed Room (701)

Premium bedding, pillow-top beds, in-room safe, desk

Connecting 2-bed Room (701)

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

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About this property

Sky Charm Hanoi Hotel and Spa

Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a business center. Change of towels is available on request.
Sky Charm Hanoi Hotel and Spa offers 40 air-conditioned accommodations with safes and bathrobes. Pillowtop beds feature premium bedding. A pillow menu is available. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, printers, and phones. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Sky Charm Hanoi Hotel and Spa, you're just a quick walk from Food Street Tong Duy Tan. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to detox wraps, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Train Street and 13 minutes by foot from St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
Sky Charm Hanoi Hotel and Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

You'll find a business center on site. The luxury Sky Charm Hanoi Hotel and Spa also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Sky Charm Hanoi Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (76 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Sky Charm Hanoi Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Excellent location with loads of good restaurants and coffee shops on a quiet (for Hanoi) road at the edge of the old quarter. Friendly staff and good pho at breakfast. Comfy bed and good air con.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Staff was so friendly! Sofia is the best!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic location. Walking distance to everything and a well kept hotel. Breakfast is spot on for what you need and the room was always well maintained and clean. Special shout out to Sophie who helped with arrangements and special requests for my wife for Valentine’s Day.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff and perfect location - just some minutes to reach famous attractions in Hanoi.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, amenities
The service was terrific and breakfast was nice. Location was great, only a block from Train Street and close to Old Town.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! Great comfort, great location, and the breakfast buffet was full of tasty choices.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Jeremias

Liked: Staff & service
The bathroom shower head had very bad rust stains or calcium buildup, checked an upgrade room and it was the same. Overall feel of the property was more like a bed-and-breakfast or dorm-style lodging. It didn’t meet the expectations of a 4-star property compared to others we’ve stayed at. The breakfast options were just okay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great low cost option. Great staff. Thanks to Sofia for helping organise activities for us. Good breakfast.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining at Sky Charm is always a culinary treat. The food is consistently exceptional.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Bathroom floor kept flooding because the shower drain wasn't draining well. Breakfast is mediocre. Courtyard view was of the junkyard outside, better to advertise as no view than to false promise. Overall, staff were friendly and location is excellent, but this is a 3.5 star stay at best.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After so many visits, Sky Charm Hotel and Spa feels less like a hotel and more like my second home.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

George

Liked: Staff & service
Disliked: Amenities
great location for people like to be in the middle of a street foods area. This is not a 4 stars hotel. It would be a 2.5 stars. Room was quite small. The staff was helpful but not the type of services you would expect from a 4 stars US hotels.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dongjiang

Good stuff. The breakfast was full oh deep fried staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the staff greets guests every time they enter and exit the hotel makes me feel very respected. Extremely comfortable.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Bayani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costumer service is excellent, the ladies in the front desk Chiara and Sophie so helpful and accomodating they help us to book tour and transport they make-our stay so pleasant.The foods are excellent the hotel is close to all ammenities and very close to the famous Hanoi train street. Down load your whatsapp if you travel any where in the world.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. The bed was comfortable. The breakfast was varied and fresh. The staff was friendly. The location was great!!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four nights in Hanoi and we kept missing the trains on Train Street so we stayed one last night here at Sky Charm which is close to Train Street. Updated older hotel with quality bedding on a standard firm mattress in an area with lots to see and do.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right beside train street. It's inside of a strip with multiple restaurants. Staffing was excellent as well. Very helpful and allowed me to check in early. They also help communicate with the sleeper bus company when we weren't getting any communication from them. Rooms were alittle small but the bed was comfortable and sheets were very clean, probably because they charge guest if they stain sheets, but to me it makes the experience better because it holds people accountable. Honestly I cannot think of anything to complain about. This was the second best place I stayed in Hanoi out of the six hotels I stayed at.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!! My friend and I stayed at Sky charm for 2 days in Hanoi. The room was clean, airy and the bed was very comfortable. The breakfast was well served and delicious.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail here is remarkable. From the fresh flowers in the lobby to the turndown service, every aspect was perfect. Truly five-star service.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness throughout Sky Charm is impeccable. You can tell they take pride in their property
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean, the bed is comfortable, the air conditioner runs smoothly and the space is quiet at night. Great location, just a few minutes to Hoan Kiem Lake walking street and the train street. I really like the breakfast buffet here - with pho, eggs and bread. The staff is enthusiastic and friendly. The price is reasonable compared to the central area. If you want a simple, clean, central place to stay - Sky Charm Hanoi hotel & spa is a good choice.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Arvind

Disliked: Cleanliness, amenities, property conditions & facilities
Staff not friendly, small room, shoer too small.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky Charm's commitment to guest satisfaction is evident in every interaction
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room though small was ideal as a solo traveller The staff went OUT OF THEIR WAY to assist me There is no car access to the hotel but the staff are there to assist with luggage etc. The choice of breakfast is wonderful for a dmall hotel, the only drawback is the small dining area. Gteat access to train street and there are so many dining options on the mall outside it wil satisfy anyone's culinary needs
Stayed 2 nights in Aug 2025