Smarana Hanoi Heritage - Hotel and Retreats offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Smarana Hanoi Heritage - Hotel and Retreats. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Smarana Hanoi Heritage - Hotel and Retreats offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels and Netflix. Accommodation at this 4.5-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
La Memoire – This lobby lounge specialises in local cuisine and serves brunch and light fare.
Lunaire – This rooftop bar specialises in local and international cuisine and only serves dinner. Happy hour is offered. Open daily.
La Carpe – Overlooking the garden, this fine-dining restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Smarana Hanoi Heritage - Hotel and Retreats offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
