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Splendid Secret Hotel

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Photo gallery for Splendid Secret Hotel

2 bars/lounges, swim-up bar
Reception hall
A rooftop infinity pool with clear blue water, surrounded by potted plants and a modern building with large windows.
Suite Balcony with City View
Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
36/30 Lo Su Ly Thai To Hoan Kiem Ha Noi, Hanoi, 000084
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin with Window

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a framed picture on the wall.

Premium Double or Twin with Window

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive with Balcony

Executive with Balcony

Executive with Balcony

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Balcony with City View

Suite Balcony with City View

Suite Balcony with City View

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Connecting Room

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Similar properties

Premium Suite Room With City View
Hanoi Royal Premium Hotel
Old Quarter
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,625 reviews
The price is €28
includes taxes & fees
15 Jul - 16 Jul
Hanoi Royal Premium Hotel

About this property

Splendid Secret Hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a swim-up bar. Change of towels is available on request.
Splendid Secret Hotel offers 48 accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
With your stay at Splendid Secret Hotel, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, massages, or body scrubs at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Hoan Kiem Lake and 8 minutes by foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Splendid Secret Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 520 square feet (48 square meters) and includes a conference center. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Splendid Secret Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Splendid Secret Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Cooking classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Fenced pool
  • High chair
  • In-room cot
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (520 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in hallways (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (81 centimetre wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (58 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (86 centimetre wide)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way)
  • Rollaway bed fee: VND 700000.0 per night
  • Spa fee: VND 500000 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Splendid Secret Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, especially May at the front desk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and pleasant
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was top notch. Location in the old quarter, spacious rooms very clean and comfortable. Staff was amazing, Cindy and Happy from reception really helped to make our vacation great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The room was clean and comfortable, the staff were friendly and helpful, and the breakfast was delicious. Highly recommend this hotel for anyone visiting the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Ms Cindy and Mr Ding were especially helpful. Ms Cindy arranged a last minute tour for us even after she had gone hone for the day! Our rooms were lovely and very comfortable. Breakfast buffet was outstanding. One of the best! Hotel is older but in good shape. Location was also great. We would definitely stay again and highly recommend it.
Room
View fm room
Buffet
Buffet
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff,good buffet breakfast
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marius

Liked: Cleanliness, amenities, property conditions & facilities
Very good Hospitality and staff. Excellent service. Clean and new room and lobby. Bed vas a bit firm, but not too bad in Vietnam standard. Would like a softer bed. Breakfast was better than most, but not quite for my taste. We did not try the pho.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities
The staff are more than you expected
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, spotless room, delicious breakfast and helpful staff. Can't ask for more
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay here! The room was cozy and clean, and the staff were super friendly and helpful. Everything felt welcoming and comfortable. I’d definitely come back again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joanathan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel offered 5 star service from the beginning til end. Super convenient location which was great and the breakfast served was delicious. The rooms were just decent, nothing special but the food, service, and location makes up for it. The staff was contstantly smiling and extremely helpful. Would definitely come back here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was really clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class very clean so good organised lovely food. The staff was so helpful and friendly.Excellent location walking distance around the city.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan Weird

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Splendid Secret Hotel. The location is perfect — right in the Old Quarter, very close to everything but still quiet at night. The room was clean, comfortable, and nicely decorated. The staff were incredibly friendly and helpful, especially Ding Dong is always smiling and ready to assist with anything I needed. Breakfast was fresh and delicious, with both local and Western options. Overall, it was a great experience and excellent value for money. I would definitely recommend Splendid Secret Hotel to anyone visiting Hanoi!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed in. The hotel staff was friendly and helpful. They helped me arrange trips around Hanoi such as Ha Long Bay and Ninh Binh at reasonable prices. The hotel location is very convenient, right in the city center. I can't wait to come back here!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan Weird

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing stay at the Splendid Secret Hotel! Everything was top-notch. • Room Service & Cleanliness: The room was spotless, super comfortable, and felt like a true retreat. • Breakfast: The buffet was excellent—huge variety, delicious food, and a great start to the day. • Staff & Tour Planning: The staff team was wonderful, especially Ding Dong! Ding Dong was incredibly helpful, professional, and went above and beyond to assist me. • Ha Long Bay Tour: I booked the Ha Long tour through the hotel, and thanks to Ding Dong's seamless organization, the whole trip was smooth and unforgettable. Highly recommend Splendid Secret! It truly offers a five-star experience with exceptional staff like Ding Dong.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Koen

Upon arrival at the hotel, the staff informed me that the hotel was fully booked. Despite having a reservation confirmation I had to move to another hotel, already after midnight.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Splendid Secret Hotel. The staff were exceptionally friendly and professional, always ready to assist with a warm smile. The location is perfect — right in the heart of the city, yet peaceful and quiet at night. The rooms were clean, stylish, and very comfortable. I especially appreciated the attention to detail in the room setup and amenities. Breakfast was delicious with a good variety of local and Western options. What really made the difference was the personalized service. The team went above and beyond to make me feel welcome. I would highly recommend this hotel to anyone visiting Hanoi and will definitely come back again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, amenities
Shortly after booking I got a WhatsApp message from mister Ding who works at Splendid if there was anything else that they could help me with. I think this was a nice touch, and it also made it easier for me to contact the hotel if I needed something. Arriving late we were greeted by the staff. Shown to our room and ready for bed. There was a little issue with the room, but the staff handled it very well and we moved to another room the next day. I appreciate how professional and well they took care of us. The room was amazing. Booked the suite and it was very very comfortable. Breakfast is served on the 11th floor with a morning view of Hanoi. Breakfast is pretty good. You get a variety of western and Vietnamese food. A good start on the day. Here is also the pool. Didn’t have time to use it, but looks like an OK place to hang out if you want that … On the top floor there is a rooftop bar. Good drinks and good views in the evening. A nice place to wind down after a busy Hanoi day.. We wanted to have a day trip to Ha Long Bay and the hotel staff arranged it in minutes. We were very pleased with the tour. So their recommendation was spot on 🙂 This was a very nice stay, the staff, the hotel, all made our stay in Hanoi a well worth time. I will happily be back to Splendid Premium Hotel. Looking forward to my next stay Hẹn gặp lại lần sau
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Skønt ophold og super sødt personale
Stayed 3 nights in Feb 2026
Verified

8/10 Good

anne-gunn

Liked: Cleanliness, staff & service, amenities
Rent, fint og sentralt hotell midt i gamlebyen. Hyggelig og hjelpsomt personal!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vinh

Liked: Cleanliness, amenities, property conditions & facilities
Nhân viên rất chuyên nghiệp
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Jin Mi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Paolo

Stayed 2 nights in Jan 2026