Splendid Star Suite

Choose dates to view prices

Honeymoon Room, 1 Double Bed, Church View | Balcony

1 bedroom, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Double Bed, Church View | Room amenity

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Business services

Explore the area

28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000

Place, St. Joseph's Cathedral of Hanoi
‪1 min walk‬
Place, Hoan Kiem Lake
‪3 min walk‬
Place, Hang Gai Street
‪7 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪37 min drive‬

Room options

Deluxe Room, 1 Double or 2 Single Beds

City view
25 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds
Free Wi-Fi

Family Room, 2 Double Beds

City view
40 sq m
Sleeps 5
2 Double Beds
Free Wi-Fi

Standard Room, 1 Double or 2 Single Beds

City view
25 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds
Free Wi-Fi

Suite Triple Room

Sleeps 5
2 Double Beds
Free Wi-Fi

Similar properties

Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

21 Jun - 22 Jun

About this property

Splendid Star Suite

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.

Splendid Star Suite offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

During your stay at Splendid Star Suite, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include babysitting, dry cleaning/laundry, and a concierge
Steps from Red Moon Gallery and Ly Trieu Quoc Su Pagoda
Airport and train station pick-up shuttle service available for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Splendid Star Suite. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This 4.5-star Hanoi hotel is smoke free.

Splendid Star Suite has a restaurant serving breakfast only.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Free self parking on site
Limited on-site self parking

Food and drink

A bar/lounge
A restaurant
Coffee and tea in common areas

Family friendly

Babysitting
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Computer station

Spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Sports massages
Swedish massages
Thai massages

Accessibility

Lift

1 building
6 floors
Art Deco architecture
Built in 2011
Smoking not allowed

Room amenities

Bedroom

Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Splendid Star Suite

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for VND 342000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: VND 400000 per vehicle (one-way)
Rollaway bed fee: VND 342000 per night
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Splendid Star Suite offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Splendid Star

Splendid Star Hotel

Splendid Star Suite

Splendid Star Suite Hanoi

Splendid Star Suite Hotel

Splendid Star Suite Hotel Hanoi

Suite Star Hotel

Splendid Star Suite Hotel

Splendid Star Suite Hanoi

Splendid Star Suite Hotel Hanoi

Splendid Star Suite Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

3.0/10

Amenities

8.8/10

Property conditions & facilities

Verified

2/10 Terrible

Alain

1 Mar 2019

Disliked: Staff & service, property conditions & facilities

Des fraudeurs!

La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel.

Stayed 1 night in Feb 2019

Verified

2/10 Terrible

J

19 Nov 2018

Disliked: Staff & service, property conditions & facilities

We werden via een ander hotel in dit hotel geplaatst waar we vervolgens extra moesten betalen voor de kamer. Dit wouden we niet en werden daarom weer over geplaatst naar een andere kamer. Het personeel kon niet goed Engels en waren totaal niet vriendelijk. De kamers waren prima maar wel redelijk oud en een beetje vies.

Stayed 2 nights in Nov 2018

Verified

4/10 Poor

Verified traveller

16 Nov 2018

Disliked: Amenities, property conditions & facilities

Chambre au 4 ieme étage pas d’ascenseur. Peinture ecaillée sur le mur de la chambre. L’eau de la climatisation coule sur le plancher. Réel besoin de rénovation. Ne pas se fier à la photo.

Stayed 4 nights in Nov 2018

Verified

2/10 Terrible

Verified traveller

16 Nov 2018

Disliked: Amenities, property conditions & facilities

Splendid star suite is close for renovation. So I had aroom in other hotel neighbord who need big renovation

Stayed 1 night in Nov 2018

Verified

10/10 Excellent

S

12 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バルコニーからは道を挟んで隣が大教会がバッチリ

Stayed 3 nights in Nov 2018

Verified

8/10 Good

Verified traveller

7 Nov 2018

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over

Stayed 3 nights in Oct 2018

Verified

8/10 Good

JIHYE

7 Nov 2018

Liked: Staff & service

처음엔 새벽에 도착해서 좁아보이고 깨끗해보이지 않는 모습에 실망을 했었는데...다음날 베트남을 돌아다녀보니 이 호텔이 깨끗하고 좋은 호텔인게 확인되더라구요 그리고 무엇보다 성요셉성당 바로옆이여서 찾기편하고 주변 볼거리도 많았어요. 한국과는 문화적으로도 많이 다르기 때문에 한국의 호텔로 생각하고 가면 실망할수도 있어요 그리고 스플랜디드 호텔이 몇개가 붙어있는데 제가 지냈던 스플랜디드 스타 스위트 호텔에는 엘레베이터가 없어서 오르락내리락 무지 힘들었답니다. 어르신들과 같이 가는 여행에서는 비추예요 가장 기억에 남는건 4인실에 5인 금액으로 결제하고 간거라서 간이침대 추가를 했는데 더불침대 매트리스를 직접 6층까지 가지고 올라오셨더라구요 매트리스가 너무커서 객실에 맞지는 않았지만 들고 오신 성의를 생각해서 몇일 사용했어요 그덕에 비좁게 쓰긴했구요 낮에 근무하시는 직원분들과 밤에 근무하시는 직원분들 다 젊고 엄청 친절하셨어요 언어가 잘 안되서 번역기와 바디랭귀지에 많이 의지를 했는데 이해해주시고 대응해주시더라구요 어쨋든 4일간 호텔에 투숙하며 불편한점은 엘레베이터부분이고 그외는 조식도 좋았고 만족했습니다.

Stayed 4 nights in Nov 2018

Verified

6/10 Okay

LT

28 Sept 2018

Liked: Cleanliness, staff & service, room comfort

Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.

Stayed 1 night in Sep 2018

Verified

2/10 Terrible

Verified traveller

16 Sept 2018

Disappointed

The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.

Stayed 1 night in Sep 2018

Verified

4/10 Poor

Elisa

21 Aug 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

gần trung tâm hà nội - khu Phố cổ

tầng 6 không được lót thảm hành lang, khách sạn cũ, trang trí trong phòng cũ

Stayed 1 night in Aug 2018

Verified

6/10 Okay

William

20 Aug 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Well located hotel, good service but basic rooms

We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.

Stayed 1 night in Aug 2018

Verified

6/10 Okay

mathieu

18 Aug 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Très moyen

Le personnel est vraiment adorable, l’emplacement idéal mais l’hotel Est sale, fenêtre cassée, vraiment pas terrible

Stayed 3 nights in Aug 2018

Verified

2/10 Terrible

Eagle

13 Aug 2018

Disliked: Staff & service, property conditions & facilities, room comfort

No Elevator

Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.

Stayed 4 nights in Aug 2018

Verified

10/10 Excellent

Verified traveller

11 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

近還劍湖

近還劍湖，附近多旅行社和小食店，酒店位置方便易搵。房間很大，在教堂對面，三五不時會響起鐘聲，樓下的交通人聲都會傳到房內。

Stayed 2 nights in Aug 2018

Verified

2/10 Terrible

Verified traveller

2 Aug 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

하노이 최악의 호텔

이용후기를 처음 쓸 정도로 하노이 최악의 호텔입니다. 위치와 저렴한 가격보고 예약하였으나, 오후 7시 쯤 체크아웃 시 방이 없으니 호안키엠 맥주거리보다도 한참 위쪽인 splendid로 가라고 하였어요. 예약을 받지 말았어야 하는 거 아닌가 하는 생각이었지만, 참았습니다. 택시 불러준다고 하길래, 10분 이상 기다려도 안와서 취소 가능하냐고 물어보니, 취소안된다고 해서 슬슬 열받았습니다. 그럼 알았으니, 택시불러달라고 하고, 택시 탔는데 제 돈주고 직접 타야 한다네요. 두 번 참고, 탔습니다. 택시 기사가 어디가냐고 묻길래 황당했습니다. 예약 후 지급까지 했는데, 방이 없으니 택시 타고 다른 호텔로 가라고 해놓고, 택시 기사가 저한테 위치를 묻더군요. 그래서 택시 타고 호텔로 다시 돌아가니, 직원이 나오길래, 위치를 기사에게 설명해주겠거니.. 했는데, 저보고 호텔직원이 어디가냐고 묻더라고요. 이게 말이나 됩니까? 그래서 당신이 방 없다고 다른 호텔로 안내해주겠다고 해놓고, 이게 뭐하는 거냐고 해서야 그제서야 호텔 위치를 설명해주더군요. 정말 아무리 싼값이지만 답답했습니다. 방을 가니, 제공되는 과자와 과일 주위에 개미가 많더군요. 침대에 누웠는데 이불 밑에도 개미가 있었구요. 샤워하고 빨리 잠이나 자야겠다 했는데, 방에 수건이 없어서, 젖은 채로 반바지 입고 1층까지 내려가서 수건달라고 했습니다. 일주일 전 일인데 분노가 아직도 치미네요.

Stayed 1 night in Jul 2018

Verified

8/10 Good

YoungJun

9 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It' good place to trip Hanoi except insufficient air conditioner.

Stayed 2 nights in Jul 2018

Verified

10/10 Excellent

Kyle

28 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but an Excellent hotel

Stayed 2 nights in Jun 2018

Verified

10/10 Excellent

Verified traveller

11 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Hanoi

Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia.

Stayed 3 nights in Jun 2018

Verified

10/10 Excellent

Hyesuk

6 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고 편안한 친절한 호텔

가성비 갑 위치최고. 친절한 직원

Stayed 2 nights in Jun 2018

Verified

2/10 Terrible

성욱

21 May 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

사우나를 즐기고 싶으시다면 추천드립니다.

2018년 5월 21일 당시 하노이 온도 34도로 조금만 걸어도 땀이줄줄 흐르는 날씨에 4인실 넓은 방에 에어콘은 쥐똥만한 크기의 벽걸이 하나로 온도를 유지하며 이마저도 가스가 없었는지 선풍기보다 못한 성능을 보여줬습니다. 여행중 귀국 비행기 시간이 약간남아서 임시로 잡은 호텔이라 6시간 정도 머물렀지만 제가 베트남에서 이용한 호텔중 가장 기억에 남을 만큼 최악이었습니다. 심지어 엘리베이터 없이 5층을 걸어 올라야 했으니 그날의 짜증이 지금 이 글을 쓰는 순간에도 몰려옵니다.

Stayed 1 night in May 2018

Verified

6/10 Okay

Verified traveller

17 May 2018

Disliked: Staff & service

Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.

Stayed 1 night in May 2018

Verified

8/10 Good

Verified traveller

16 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money, great service/location

Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.

Stayed 1 night in May 2018

Verified

6/10 Okay

Sung Tae

16 May 2018

Liked: Staff & service, property conditions & facilities, room comfort

일단 성요셉성당 바로 뒷골목에 위치해 있어서 20대 남자 자유여행객에게는 추천 별 5개. 바로 옆 골목 앉은뱅이 의자 깔아놓은 술집에서 꼭 보드카맨 먹어보길ㅋㅋ 이 호텔은 위치가 진짜 최고임 가격대비 짱

Stayed 4 nights in Apr 2018

Verified

10/10 Excellent

YEONHO

9 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔후기

위치도 그렇고 시설도 직원분들도 다 좋았던것같아요ㅎ

Verified

10/10 Excellent

Verified traveller

7 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Splendid Star Suite

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View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

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Family Room, 2 Double Beds

View all photos for Standard Room, 1 Double or 2 Single Beds

Standard Room, 1 Double or 2 Single Beds

View all photos for Suite Triple Room

Suite Triple Room

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About this property

Splendid Star Suite

Property amenities

Internet

Parking and transport

Food and drink

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Splendid Star Suite Reviews

Reviews

Wonderful

9.2/10

9.4/10

3.0/10

8.8/10

Reviews

2/10 Terrible

Alain

Des fraudeurs!

Alain

2/10 Terrible

J

J

4/10 Poor

Verified traveller

Verified traveller

2/10 Terrible

Verified traveller

Verified traveller

10/10 Excellent

S

S

8/10 Good

Verified traveller

Verified traveller

8/10 Good

JIHYE

JIHYE

6/10 Okay