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Aparthotel

S'space Suites Westlake

3.0 star property

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Photo gallery for S'space Suites Westlake

Hallway
Property entrance
Studio | Balcony
Studio | Room amenity
Studio

Reviews

7.8 out of 10
Good

Apart-hotel

1 bathroomSleeps 340 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No.98 Duong To Ngoc Van, Tay Ho, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

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About this property

S'space Suites Westlake

An indoor pool, a restaurant, and a fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a garden. The apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a refrigerator.
This aparthotel offers 45 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.
During your stay at this aparthotel, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This comfortable aparthotel has 45 apartments. The apartment includes amenities such as free WiFi and a deep soaking tub.
  • Air-conditioned apartment with kitchenette, washing machine, and deep soaking bathtub
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute walk from West Lake and 6 minutes by car from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. This aparthotel offers its guests an indoor pool and a fitness center. An airport shuttle at scheduled times is available for a fee. The business-friendly aparthotel also features a terrace, a garden, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hanoi aparthotel.

For a fee, guests can enjoy local cuisine breakfast daily from 9:00 AM to noon.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5 AM to 8 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker

Dining

  • Daily local cuisine breakfast available 9:00 AM to noon for a fee: VND 150,000 per person
  • A restaurant
  • Minibar

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 45 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 150000 per person
  • Airport shuttle fee: VND 30000 per person (one-way)
  • A facilities fee includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

S'space Lake View Serviced Apt Hotel Hanoi
S'space Lake View Serviced Apt Hotel
S'space Lake View Serviced Apt Hanoi
S'space Lake View Serviced Apt
S'space Suites Westlake Hanoi
S'space Suites Westlake Aparthotel
S'space Suites Westlake Aparthotel Hanoi
S'space Suites Westlake Hanoi
S'space Suites Westlake Aparthotel Hanoi
S'space Suites Westlake Aparthotel
S'space Lake View Serviced Apt Hotel

S'space Suites Westlake Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
The rooms for this hotel are on the 7th floor of a larger hotel. There’s no signage or communication about this. The only reason we found it easily was because our friend had been staying there for a few days before our arrival and gave us the heads up. The office does have a sign, but it’s across the street and under construction. The hotel was ok. I wouldn’t call it dirty, but also didn’t feel clean. The breakfast was part of our stay in a restaurant on the 9th floor. The view was beautiful, but the space was not clean. There was a dead gnat in the congee and dead gnats and hair at the bottom of the cup that held the chopsticks. The internet also was not reliable and kept disconnecting.
Stayed 1 night in Apr 2019

6/10 Okay

Sherri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good neighborhood but service needs improvement

Note the S'space apoartments start on 7th floor of a hotel with a different name Pros: nice business style rooms - upscale neighborhood with walking paths by a Lake - our tv did not work. they did replace it quickly Cons: - we were only given first day coupons for free breakfast. never asked for more. breakfast was horid. all food at room temperature including the coffee. -we arrived early morning and no staff at desk on 7th floor despite description saying 24 hr desk - there was a number to call. she had left my keys under her key board - the room was missing the kitchenette which was why I booked in first place. I let her know once she arrived. she said wait until 9 and they would bring the kitchen stuff. then they said we would switch rooms at noon. we waited, then I asked again and they said 2 pm. At 210 I asked again. They said 230. Then at 230 they brought the kitchen kit to our room. keep in mind we arrived on a night bus at 5 am - then the next day at noon they called us and asked us to switch rooms so they could to do maintenance on our room. we said no. we were checking out the next morning.
Stayed 3 nights in Apr 2019

6/10 Okay

Denis, Goa, India

Business traveller
Disliked: Amenities
Lakeview. I arrived early and asked to store my bag until check-in but was allowed to check in straightaway. Secure and quiet area. Far from the places I needed to visit and taxis could not find it. Room not cleaned daily or tea coffee, water, toiletries replenished. I had booked it for the kitchen but not much in it and besides not allowed to cook. Poor breakfast.
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value accommodation

The actual apartments are held within a hotel so took me asking a few people how to find it. Once inside the room was Hugh with all the amenities you would ever need and only a stone's throw from shops to buy supplies. The breakfast was a buffet style served between 6:30am to 9:00am and was adequate. Not the biggest selection but there was an egg guy so that's always good. The lady on reception was very helpful and nice to talk with. Only downside to my visit was that the pool was closed for winter as is the case with most hotels in Hanoi during winter. This did upset me a little as I picked the hotel based on it having a pool. All in all I felt I had my money worth I'm this accommodation and would stay again
Stayed 8 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness
Staff were nice enough but the shower was out of commission. Had to use the bath. Also some cockroaches roaming around. They had to keep my passport as well which I never feel comfortable about
Stayed 1 night in Oct 2018

10/10 Excellent

Chuck, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It is a kake hotel, i arrived to the address and it doesn't exist any more and i couldn't complain with anyone.
Stayed 1 night in Apr 2021

8/10 Good

Osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

kyoungwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

review

staff is very kind of us. also around view is beautiful.The room was clean and good for the price.but I think breakfast was a little disappointed.overall very good.If I go back to hanoi I will surely come back here!
Stayed 7 nights in Feb 2019

10/10 Excellent

kyoungwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

후기

7층로비직원분들이 너무 착하셨고 잘해주셔서 감사했습니다 호텔도 너무 좋았네요
Stayed 7 nights in Feb 2019

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
必要にして十分。安くてコスパは最高です。 スイッチを押さないとお湯が出ないということをチェックイン時に説明して欲しい。お湯が出ないのは安いからとあきらめてしまった。
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

kazumasa

Liked: Cleanliness, property conditions & facilities, room comfort
清潔で静か。従業員の方も適度なフレンドリーさで好感が持てます。 私の部屋はWiFiのつながりが悪かったですが、前回宿泊時は問題なかったので、たまたまでしょう。 概ね満足しました。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2018

10/10 Excellent

wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比超高的酒店，干净宽敞。
Stayed 1 night in Sep 2018

10/10 Excellent

Ted, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could be relaxed with clean and wide room together with so beautifule West Lake view even for 2 nights of the weekend, I was also satisfied with various kinds of the buffet styled breakfast. And also, your hotel staffs are very impressive to take action very gently even for my difficult consult. One thing I'd ask you is....I'd really appreciate if you prepare some tennis rackets to play at the neighbour tennis coat, hehehe... I'm willing to use there for a long stay, when I visit Hanoi for business again.
Stayed 2 nights in Jun 2018

10/10 Excellent

Claudia & Jeff, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible lake view, generous minibar

Our room was fab, well equipped (even includes fridge and microwave) and the bed was so comfy. The free mini bar was such a treat :) !! And you can see the amazing lake view from your room. We also liked the close proximity to everything. Within walking distance to lots of cafes, trendy restaurants offering both local and international menu, and other places of interest ;)
Stayed 1 night in Apr 2018

10/10 Excellent

Kristiina, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene atmosphere, high room quality

This long stay serviced apartment/hotel has been open less than a year, so the property is brand new and comes with everything you could need: comfortable furniture, larger fridge and a kitchenette with good quality cooking equipment. The studio is spacious, beautifully decorated with oriental touch and has a lovely balcony view of the West Lake :) The location is perfect, more tranquil and less traffic than the city center. But if you want to go to the Old Quarter, taxis, Uber or Grab are always available. Staff was helpful and quick with request. Will definitely stay here again if I'm back in Hanoi!
Stayed 1 night in Apr 2018

8/10 Good

eunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서호 옆 조용한 호텔

서호 바로 옆이라 조용하고 하노이 시내의 호텔은 주변이 시끄럽고 공기가 좋지 않은데, 이 호텔은 주변이 조용하고 베트남 현지인보다 유럽 혹은 외국인들이 더 많아서 조용하고 주변에 세계각국의 요리를 맛볼수있는 식당들이 많다. 가격대비 호텔 시설이나 직원들의 서비스또한 훌륭하다. 다만 .. 조식은 그닥 .. 매일 같은 메뉴고 먹을만한 메뉴는 많지않다. 그러나 가격대비 대만족인 호텔이다. 직원들의 서비스가 너무 좋다. 다 친절하고 불편한 사항을 얘기하면 바로바로 조치를 취해준다. 객실도 매우 깨끗하고 요리를 해먹을수있는 인덕션과 조리도구들이 있어 오랜기간 머무를 경우에도 좋은 숙소이다.
Stayed 11 nights in Jan 2018