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Sunway Hotel Hanoi

4.0 star property

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Photo gallery for Sunway Hotel Hanoi

Daily buffet breakfast for a fee
A well-lit room with a glass desk, striped chairs, and a large mirror.
A spacious living room with a large mirror, floral-patterned sofas, a glass coffee table, and a fireplace.
The entrance of Sunway Hotel with a prominent sign, a staircase leading up to the entrance, and two statues flanking the steps.
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Place, Hanoi Opera House
    ‪13 min walk‬
  • Place, Thong Nhat Park
    ‪13 min walk‬
  • Place, Hoan Kiem Lake
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe King City View

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Deluxe King City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King City View

Deluxe King City View

Deluxe King City View

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a chair. There are two nightstands, a lamp, and a window with curtains.

Superior Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room with City View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is €77
includes taxes & fees
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About this property

Sunway Hotel Hanoi

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Sunway Hotel Hanoi offers 143 accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
During your stay at Sunway Hotel Hanoi, you'll be within walking distance of Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 12 minutes by foot from Hanoi Opera House and a 2-minute drive from Hoan Kiem Lake
  • Airport, train station, and shopping center shuttle service available for a fee
Sunway Hotel Hanoi offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3660 square feet (340 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Hanoi. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,660 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunway Hotel Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Sunway Hotel Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 211 reviews
Rating 8 - Good. 98 out of 211 reviews
Rating 6 - Okay. 13 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 0 out of 211 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms with excellent breakfast. I would stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RITEN PRAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in a great location with coffee shops and convenience shops withing walking distance. Rooms are as described and staff are very helpful and accommodating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023
Verified

8/10 Good

HA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Cheol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Naoto

Liked: Cleanliness
シャンプー派ありましたが、コンディショナーがなかった。　コンディショナーもつけてもらえるとうれしい。　特に女性はコンディショナー必須です
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kaihou

Liked: Staff & service, property conditions & facilities, room comfort
欧米お客様多いで、朝飯時間は混む時ある、バイキング料理で、美味しいかったです。
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Silya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale. Litt lenger unna byen, men kort å gå eller lett å få tak i Grab! Stort og fint rom.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

しばらく泊まりたい宿

静か洋風外資ホテルであり、旧市内エリアのため、昔の町風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kaihou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静か洋風外資ホテルで、旧市内ため、昔の風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Shin

Liked: Cleanliness, amenities
グッド
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Amedeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Kaihou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足でした

髭剃りを用意してほしいです
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Masaya

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Yoshinori

Disliked: Staff & service
設備が古い、リノベーションは必要
Stayed 2 nights in Nov 2022
Verified

8/10 Good

DrRisa

Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルがきれいでよかった。
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
シャワーが古いですが、他は問題なし。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイ出張時には比較的利用している。コストパフォーマンスが良いし、スタッフもある程度教育されている。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Staff

The staff was awesome
Stayed 4 nights in Apr 2019