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Aparthotel·Private host

The Five Suites Lilas

4.0 star property

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Photo gallery for The Five Suites Lilas

Terrace/patio
Property video
Grand Executive Suite | Living area
Exterior
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
9, Nguyen Bieu Street, Ba Dinh Dist., Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪11 min walk‬
  • Place, Hoan Kiem Lake
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite No View

Junior Suite No View | Living area

Junior Suite No View

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, City View

Premier Suite, 1 Bedroom, City View | Living area

Premier Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Suite

Grand Deluxe Suite

Grand Deluxe Suite

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Grand Premier Suite

Grand Premier Suite | Living area

Grand Premier Suite

  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex Suite

Duplex Suite

Duplex Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

  • Lake view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Panoramic Penthouse

Panoramic Penthouse | Interior

Panoramic Penthouse

  • Lake view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Suite (1 Bed - Room No View)

Premium bedding, down duvets, desk, laptop workspace

Junior Suite (1 Bed - Room No View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite (1 Bed - Room)

Premium bedding, down duvets, desk, laptop workspace

Deluxe Suite (1 Bed - Room)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe Suite (2 Bed-room)

Premium bedding, down duvets, desk, laptop workspace

Grand Deluxe Suite (2 Bed-room)

  • Sleeps 3
  • Free Wi-Fi

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About this property

The Five Suites Lilas

Along with a restaurant, this aparthotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a steam room, a rooftop terrace, and concierge services are onsite. Each apartment comforts include premium bedding and a down comforter, plus a dining area and a sitting area. Conveniences include a refrigerator and a microwave, and guests will appreciate thoughtful touches like bathrobes and slippers.
The Five Suites Lilas offers 22 air-conditioned accommodations with complimentary bottled water and rice cookers. Accommodations offer separate dining areas and include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, bathrobes, slippers, and toilets with an electronic bidet.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a steam room.
During your stay at The Five Suites Lilas, you're just a quick walk from West Lake. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This upscale aparthotel has 22 apartments. Enjoy your stay with amenities like free WiFi and a Smart TV in each apartment.
  • Each apartment offers a dining area, a sitting area, and a Smart TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • Steps from West Lake and 14 minutes by foot from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A steam room, a rooftop terrace, and karaoke are also featured at The Five Suites Lilas.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:00 AM.
The Five Suites Lilas has a restaurant on site.

Property amenities

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per day)
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Free cot
  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 198,000 for adults and VND 99,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • In-room dining only
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: VND 1,000,000 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch Smart TV
  • Karaoke

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (140 centimetre wide)
  • Wheelchairs on site
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Lockers
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • Bicycle parking
  • Bicycle storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 22 units
  • Bicycle parking
  • Bicycle storage
  • Double-glazed windows
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Five Suites Lilas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000.0 per night.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 198000 for adults and VND 99000 for children
  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: VND 200000 per day (262 ft away)
  • Rollaway bed fee: VND 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Five Suites Lilas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

The Five Suites Lilas Hotel
The Five Suites Lilas Hanoi
The Five Suites Lilas Hotel Hanoi
The Five Boutique Apartment Lilas

The Five Suites Lilas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The penthouse sweet is absolutely amazing!! So spacious, super clean, it’s an absolute must if you’re staying in Hà Nội
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations. It was fairly new with opening only two months previously to our stay. Everything was wonderful, clean, convenient location, and staff were very friendly. We used the express laundry service. We went to dinner and our clothes were in our room folded and hung up in the closet when we got back. Excellent service. Would recommend this property to stay at.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
The Five Suites Lilas Hanoi was an absolute standout. From the moment I arrived, everything felt calm, elegant, and thoughtfully designed. The suites are spacious, spotless, and beautifully styled with a perfect balance of modern comfort and boutique charm. The bed was incredibly comfortable, and the room felt like a quiet sanctuary after a busy day in Hanoi. What truly sets this place apart is the service. The staff are genuinely warm, attentive, and go out of their way to make you feel welcome without ever being intrusive. Every interaction felt sincere and professional, and their local recommendations were spot-on. The location is ideal—peaceful and refined, yet still close enough to easily explore the city. It’s the perfect place if you want to experience Hanoi while also having a relaxing, high-end retreat to come back to. I would 100% stay here again and highly recommend The Five Suites Lilas Hanoi to anyone looking for comfort, style, and exceptional hospitality.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

ByoungJik

Liked: Cleanliness, check-in, communication, listing accuracy
발코니가있다고들어서했는데 발코니가없고 세탁기도있었으면좋았을것같아요
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yoichiro

Liked: Cleanliness, amenities, communication
広くて快適でした。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

An Huy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die netten Angestellten die uns immer hilfreich zur Seite standen und gute Tipps gaben. Die Lage war super 👍, Restaurants schnell zu erreichen.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

TAKANOBU

Liked: Cleanliness, amenities, property conditions & facilities, communication
スタッフが親切でした。
Stayed 2 nights in Apr 2025
Verified

8/10 Good

TAKANOBU

Liked: Amenities
清潔で、設備も新しい。スタッフも親切で信頼できる。
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yoichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また宿泊したいホテル

スイーツルームで快適でした。近くの湖周辺のレストランも良いです。
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Chun Hua

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TATSURO

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Man Pong

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Apr 2025