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The Five Residences Hanoi

4.5 star property

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Photo gallery for The Five Residences Hanoi

2 indoor pools
Front of property
Three Bedroom Executive | Living area
View from room
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
343 345 DOI CAN STREET, Hanoi, 10000
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪8 min walk‬
  • Place, West Lake
    ‪11 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Bathroom

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Premier Room

Grand Premier Room

Grand Premier Room

  • City view
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier

Two Bedroom Premier

  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior

Two Bedroom Superior

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

Premium bedding, pillow-top beds, in-room safe, individually furnished

Three Bedroom Premier

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Three Bedroom Executive

Premium bedding, pillow-top beds, in-room safe, individually furnished

Three Bedroom Executive

  • Sleeps 6

View all photos for Premier Suite

Private kitchen

Premier Suite

  • Sleeps 2

View all photos for Grand Premier

Private kitchen

Grand Premier

  • Sleeps 2

View all photos for Two Bedroom Executive

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Executive

  • Sleeps 4

View all photos for Two Bedroom Premier

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Premier

  • Sleeps 4

View all photos for Two Bedroom Superior

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Superior

  • Sleeps 4

View all photos for Three Bedroom Premier

Premium bedding, pillow-top beds, in-room safe, individually furnished

Three Bedroom Premier

  • Sleeps 6

Premier Room

  • Sleeps 2

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3 Bedroom Premier | Living area
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  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.7 out of 5, Exceptional, 32 reviews
The price is €92
includes taxes & fees
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About this property

The Five Residences Hanoi

This hotel features 2 indoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Five Residences Hanoi offers 116 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
With your stay at The Five Residences Hanoi, you're connected to a shopping center and just a quick walk from Embassy of Japan. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Indulge with massages, facials, or body wraps at LEDA Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
As a guest of The Five Residences Hanoi, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2174 square feet (202 square meters) and includes a conference center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury The Five Residences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Five Residences Hanoi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,174 square foot of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Five Residences Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

The Five Residences Hanoi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great services and very attentive!
Stayed 4 nights in Dec 2025

10/10 Excellent

HONG KWON, New York

Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Great stay!
Stayed 4 nights in Nov 2025

8/10 Good

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good option for families
Stayed 4 nights in Nov 2025

10/10 Excellent

Ngan Thi Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, big room and clean . I will be back when I go to Hanoi .
Stayed 2 nights in Nov 2025

6/10 Okay

Julie

The staff
Stayed 1 night in Nov 2025

10/10 Excellent

Azim

Stayed 1 night in Nov 2025

10/10 Excellent

Louvedor, Lehigh Acres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was wonderful
Stayed 9 nights in Oct 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Naoko, Palo Alto

Stayed 3 nights in Aug 2025

10/10 Excellent

JAMES, Bethel Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
Stayed 3 nights in Aug 2025

8/10 Good

REYNALDO

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
Stayed 3 nights in Aug 2025

6/10 Okay

HONG KWON, New York

Stayed 4 nights in Jul 2025

10/10 Excellent

kim anh, garden grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025

10/10 Excellent

Quang Vinh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Stayed 2 nights in Jul 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alvin Ka Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shahrukh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024