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The Landmark Hanoi

3.5 star property

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Photo gallery for The Landmark Hanoi

Deluxe Room | View from room
Family Room
Porch
Staircase
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
19 Nguyen Van To, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

The Landmark Hanoi

A restaurant, 24-hour room service, and a business center are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Landmark Hanoi offers 23 accommodations with fireplaces and DVD players. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, coffee/tea makers, and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

During your stay at The Landmark Hanoi, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include free babysitting, supervised childcare, and dry cleaning/laundry
  • Within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Landmark Hanoi.
The Landmark Hanoi has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Cot (surcharge)
  • DVD player
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Art Deco architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Landmark Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.00 per night.
  • Cribs (infant beds) are available for VND 100000.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)
  • Crib (infant bed) fee: VND 100000.00 per night
  • Rollaway bed fee: VND 250000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Landmark Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Landmark
Landmark Hanoi
Landmark Hotel Hanoi
The Landmark Hanoi Hotel
The Landmark Hanoi Hanoi
The Landmark Hanoi Hotel Hanoi

The Landmark Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 219 reviews
Rating 8 - Good. 101 out of 219 reviews
Rating 6 - Okay. 26 out of 219 reviews
Rating 4 - Poor. 25 out of 219 reviews
Rating 2 - Terrible. 8 out of 219 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with balcony

Stayed deluxe double 504 with balcony that has chairs and a table at front of hotel. Good size and facilities. Some noise from passing trains starting 4.20 am but not a problem. Lift (elevator) to all levels. Breakfast was choice of eggs, bacon, sausage or bland pho. Fruit and bread or baguettes . Would stay there next time in Hanoi.

2/10 Terrible

D. Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water, the room was dirty and the water dropped all night

6/10 Okay

Darren

Disliked: Room comfort

Pleasant staff...

Hotel staff were very helpful ..good location the city is a bit repetitive... It's the north so expect plenty of rain and not sun at this time of year...hotel breakfast a big let down very poor ... I guess the price of the hotel reflects this ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was really nice but we felt that we were placed in the basement which had limited WiFi and was next door to the staff's room so became somewhat noisy. On the whole the staff were nice and the room was tidy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff who spoke good English and were very helpful. Room was nice and clean and serviced daily. Good place to stay. I would definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff were ready to help and very informative. The breakfast was great and our room was good as well. We had a great a stay.

4/10 Poor

Bartosz

Disliked: Property conditions & facilities, room comfort

Avoid

First room was bad, big hole in the doors, bathroom had bad smell. We asked for different room, was nicer but taking a shower caused flooding in the bathroom.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leo & Iris, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the train station and the old town.

We were able to check in sooner than expected. Able to do a room upgrade for a small fee. City view was good. Breakfast was very good made to order with some buffet style options.

10/10 Excellent

Chun

Disliked: Property conditions & facilities

Good location but the hotel is old, room is small.

Not so good

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very friendly. Extremely helpful. Breakfast very good.

8/10 Good

TEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Great breakfast and room service. Fried rice taste good!

4/10 Poor

Rene, Perth Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay in that hotel again

Air conditioner was not working on the first night. It took 3 times to get some result after some loud discussions with hotel staff. Finally got hold of the owner who moved us to a different room for our Fourth and final night ever in this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value for the money, great location.

I arrived at 2am in the morning and the car was there to pick me up as prearrange. Although I was stuck with a very small room the first night, the AC was already turned on, and I had a good night sleep. I was upgraded to a much larger room the next two nights. No drinking water was provided, and I felt the price charged for the water bottle in the "mini bar" was too high at three times the regular price. The shower in the small room was falling apart, but the larger one was much better. The Landmark was a good value, typical family-run mini-hotel in a very convenient and relatively quiet location.

6/10 Okay

ugrly , australia

Liked: Staff & service

Hotel close food and restraunt

Shower head not working bathroom sink need cleaning

6/10 Okay

Geraint

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Room comfort
We started off on the wrong foot at the hotel and encountered a staff member who apparently couldn't care less (his attitude changed drastically after our first encounter). The air conditioning was inefficient which resulted in uncomfortable nights. The train goes past the area frequently and you can hear the signal horn as well as the clanking of the wheels as it goes past the area. However, not all is bad. There was a nice lady at the counter who treated us well. The breakfast tasted good and well, there is an elevator in the building.

8/10 Good

Sophia, Uk

Liked: Cleanliness, staff & service, room comfort

Lots of potential

Could be a really nice hotel. The building and rooms themselves are nice, but just need a little bit more love and attention. There were two lights in our bathroom and one was really dull and the other didn't work at all. We complained but they said they were very sorry but didn't have a replacement bulb so I guess it was okay. Then the shower came off the wall so we asked to change rooms and were changed immediately. However in the new room, the wardrobe door was broken. It seems like every room would have small faults! However the staff are absolutely lovely and so helpful and kind, they do their best to help. I had a standard room booked but upgraded to superior. Breakfast was nice :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

yuval, Israel

Liked: Staff & service
Disliked: Cleanliness

Good to price

First night we had no hot water but staff was so nice and helpful and moved us to another room. Breakfast is very good (taste and size). Room was worth the pricce but not more. As said, staff was super.

6/10 Okay

david, New york

Liked: Cleanliness, property conditions & facilities, room comfort

OK to stay for a short period of time

overall stay was good but room was small. Breakfast was good and helpful staffs. It's good hotel to stay for short period of time and for budget travellers.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good. On arriving the staff had felt we had under book, and actually stated it was a hotel used by backpackers, if so it was expensive for back packers. We upgraded our room at an additional cost. The bathroom flooded everyday from using the shower. As we have not really viewed other hotels in the Old town area, and really did not see any hotels in the Area that may be consider 4 or 5 star. The Landmark is a poor 3 star hotel if that is what it is rated at.

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center

Hotel with good room and good price, clean and comfortable. Staff are very helpful. We were happy wi our stay

8/10 Good

Myriam, drummondville canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice neighborhood

We have difficulty with the air conditionning... and in the other room, the rain shower fall on my head

6/10 Okay

GHISLAIN

Disliked: Property conditions & facilities, room comfort