See all properties

The Oriental Jade Hotel

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Poolside bar
Poolside bar
Terrace/patio
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Outdoor pool
GRAND HOTEL du LAC Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.9 out of 5, Exceptional, 671 reviews
GRAND HOTEL du LAC Hanoi

About this property

The Oriental Jade Hotel

Luxury hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Oriental Jade Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, reflexology, or body treatments at O' Signature Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from St. Joseph's Cathedral of Hanoi and 3 minutes by foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1625000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 906 out of 1001 reviews
Rating 8 - Good. 69 out of 1001 reviews
Rating 6 - Okay. 14 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025

8/10 Good

Anchalee

Stayed 1 night in Oct 2025

10/10 Excellent

Carl, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great location and exceptional service
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I can not recommend this hotel too highly. If you come to Hanoi. Stay here. Lovation is perfect, breakfast best we have had in vietnam, roof top bar superb. The best thing is the staff and service, bedt we have received in the world!! We have travelled lots, but the welcome and genuine willingness to help is 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Travelled with partner
Liked: Cleanliness
Second stay after a short break to Ha Long Bay. Excellent stay as before. I am unable to name everyone but all the staff from bell boy to house keeping were extremely obliging. Always acknowledged our presence with greetings and smiles which we reciprocated. What stands out is the care they took of us. This time special mention to Eileen on check out who made sure we were safely picked up by our Grab driver to the airport, and thanks for the parting gift. This hotel may not be the cheapest in town but you get what you pay for and the location was excellent for a tourist and more so for a first time visitor to Hanoi like we were. Please also see my previous review for the first part of our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

jeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff very attentive excellent people!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Narasimham, Solon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff, very clean rooms and excellent breakfast buffet as well as central location for sightseeing and restaurants were the highlights of this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and proactive. Everyone spoke English and made our communication easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay! Amazing Staff

The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of the staff without being intrusive . The cleanliness of the property . The fantastic choice of breakfast .
Stayed 4 nights in Oct 2025

10/10 Excellent

OSCAR, La habra heights

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars.
Stayed 2 nights in Oct 2025

8/10 Good

Jeeyoung

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Stayed 3 nights in Sep 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent location. We enjoyed our stay. Excellent breakfast. Older hotel with nice roof top pool and bar. Great view. Location very central in the old quarter. Staff were the highlight.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Superb hotel in a great location. Lovely roof top bar and pool .. Super breakfast with attentive staff. The parting gift was a nice touch
Stayed 6 nights in Sep 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time at this property. I had been going back and forth since I was there for a conference at contemplated staying at the conference hotel. I’m so glad I ended up staying at the Oriental Jade! Feels like home and you still feel like a VIP and family when you stay there. Even though I ended up only staying less than 24 hours due to delays with Typhoon Ragasa , I felt well taken care of : quick check - in after 1am, excellent breakfast buffet and breakfast service, incredible front desk staff and nice quiet room. Even their airport pick up service was still waiting for me after 4-5 hour delay and I was so glad since it was so late- The next day’s transfer service was very much appreciated.Xin cam on! To Mr Do and the entire hotel team- thank you again for a great stay albeit less than 24 hours! Definitely glad I stayed at your property again!
Stayed 1 night in Sep 2025

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful in arranging tours, transportation and recommendations of places to eat (all were excellent). Would highly recommend this as a place to stay when visiting Hanoi!
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and extremely friendly and efficient staff. Will definitely stay there next time.
Stayed 2 nights in Sep 2025