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The Oriental Jade Hotel

5.0 star property
VIP Access

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Photo gallery for The Oriental Jade Hotel

Lake
Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
View from room
Poolside bar
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hanoi Opera House
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Pearl Twin

7.8 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald Twin

7.8 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 559 reviews
GRAND HOTEL du LAC Hanoi

About this property

The Oriental Jade Hotel

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Oriental Jade Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, reflexology, or body treatments at O' Signature Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from St. Joseph's Cathedral of Hanoi and 3 minutes by foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Reviews

The Oriental Jade Hotel Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 885 out of 1008 reviews
Rating 8 - Good. 90 out of 1008 reviews
Rating 6 - Okay. 17 out of 1008 reviews
Rating 4 - Poor. 8 out of 1008 reviews
Rating 2 - Terrible. 8 out of 1008 reviews

Reviews

10/10 Excellent

OSCAR

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been travelling all over the world over 30 years, and this is one of the best expedited i have in hotels, people working at the hotel has the bes attitude I had seen, Congratulations to the people at this hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, staff very accommodating (including storing our luggage and giving us a ride to the train station when we were no longer guests), room very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jun 2025

10/10 Excellent

Garry James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.
Stayed 15 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

10/10 Excellent

Talia

Stayed 1 night in Jun 2025

4/10 Poor

Zev

Stayed 1 night in May 2025

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Claude Joseph, Los Angeles

Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Hanoi - lovely staff too
Stayed 2 nights in May 2025

10/10 Excellent

tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are Extremely helpful and friendly: front desk staffs, house keeping, bar and breakfast buffets. It appears that everyone there work as a team. Very convenient location to walk to hoang kiem lake, train street, cathedral church, shops and restaurants. hotel is safe and clean. Highly recommend this hotel if you visit Hanoi
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Oriental Jade went above and beyond expectations for my stay in Hanoi. Guest requests were attended to promptly and pleasantly. Location is perfect for area attractions and just meandering about. Rooms are very clean and sufficiently quiet considering you are in the heart of the Old Quarter. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Dhiren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage .
Stayed 3 nights in May 2025

10/10 Excellent

Yue

Stayed 3 nights in May 2025

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jade Oriental. It’s a very charming place in the old Hanoi neighborhood. The decor was wonderful. The staff was super friendly and efficient. We loved the flowers in the lobby. Our room was comfortable and clean. The breakfast Room in the basement was very pleasant and offered a wonderful array of different foods.
Stayed 3 nights in May 2025

10/10 Excellent

andrea, Maser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind!!
Stayed 4 nights in May 2025

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a real jewel at the old quarter, fully recommended. Staff, facilities and the area was great.
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with amazing service. The hotel itself was so charming and clean. We had the family room with two bathrooms and it was such a cozy connecting room with comfortable beds. The staff went above and beyond to welcome you and make you feel taken care of. The hotel rooftop restaurant and bar was great and the food was amazing! The hotel was also just a block to the lake and was in walking distance of so many restaurants and shopping. I will definitely be returning to this hotel. Thank you to the staff for such a great experience!
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yuk Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenience, and all shopping the points of interest are on walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
one of the best hotels we have stayed in! From the welcome drink to the wonderful food to the attentive staff, we could not have asked for more. We felt special and the hotel has an overall feeling of luxury and a comforting place to come back to. We will definitely return and recommend this hotel to our friends.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and hotel

Amazing service from start to finish. The staff were absolutely amazing and this hotel ticked all the boxes. Thoroughly enjoyed the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Abegail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked same day for an overnight stay due to unforeseen event. Staff were very hospitable and accommodating. They also offered free transfer of our luggages to where were staying next and gave free airport transfer. Breakfast was also great. Many options of food.
Stayed 1 night in Apr 2025