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The Q Hotel Hanoi

3.5 star property

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Photo gallery for The Q Hotel Hanoi

Daily buffet breakfast (VND 400000 per person)
Family Room | Living area
Family Room
Lobby
Hot stone massages, deep-tissue massages, Thai massages, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
89 Nguyen Truong To, Hanoi, 100000
  • Place, West Lake
    ‪5 min walk‬
  • Place, Dong Xuan Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Premier Deluxe Double or Twin with City View

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe Double or Twin with City View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • City view

View all photos for Executive Deluxe Double or Twin with City View

Executive Deluxe Double or Twin with City View

Executive Deluxe Double or Twin with City View

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • City view

View all photos for Junior Suite Double or Twin with City View

Junior Suite Double or Twin with City View

Junior Suite Double or Twin with City View

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | View from room

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed
  • City view

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About this property

The Q Hotel Hanoi

Hotel with a restaurant, 5-minute walk to West Lake
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
The Q Hotel Hanoi offers 70 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at The Q Hotel Hanoi, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 5-minute walk from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly The Q Hotel Hanoi.

This 3.5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
The Q Hotel Hanoi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (VND 200,000 per night); discounts available
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 400,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • Hardwood flooring in public areas
  • Lift

More

  • 1 building
  • 13 floors
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (up to 10 years old)
  • Nearby parking fee: VND 200000 per night(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The Q Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Q Hotel Hanoi Hotel
The Q Hotel Hanoi Hanoi
The Q Hotel Hanoi Hotel Hanoi

The Q Hotel Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Justine

Stayed 1 night in Dec 2024

2/10 Terrible

Bryant

Stayed 1 night in Dec 2024

10/10 Excellent

Vilayvanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean hotel. Staff was excellent and friendly. Alice was super sweet and helpful for my friends and I. Could not recommend this hotel enough.

10/10 Excellent

margit

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kwan Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main road Vanh Dai, which makes it easy to get on the main road to the airport before hitting the traffic. Plenty of good restaurants and cafe around. Walkable distance to both Hoan Kiem lake and West lake. Comfy bed. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoenes Zimmer,gute Lage, exzellentes Fruehstueck

Das Zimmer im 9.Stock war gemuetlich und hatte etwas Ausblick. Ich konnte mein Gepaeck vor dem Check-in and nach dem Check-out bei der Rezeption lassen. Die Lage ist sehr gut. Das Personal war hilfreich. Das Fruehstuck war exzellent.
Stayed 1 night in Dec 2023

10/10 Excellent

KUMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物自体はやや古いですが、清掃は行き渡っており問題ありませんでした。シャワーの水圧は弱く、お湯もぬるかったですが、許容範囲です。シャンプーコンディショナー、ボディソープも備え付けであります。朝食にはオムレツやフォーをその場で作ってくれます。美味しかったです。立地としては、ハノイ中心部すぐという訳ではなく、ホーチミン廟や国旗掲揚台までは歩いて20〜25分程度でした。グラブでタクシーがすぐ捕まるので、それで移動すれば近いと思いますので、私は問題なかったです。スタッフの方はみなにこやかで、観光地について教えてくれたり、日本語で話しかけてくれたり（話せはしない。挨拶程度）、とても親切でした。コスパの良いホテルをお探しでしたらぜひ！
Stayed 1 night in Mar 2023

8/10 Good

KAZUYOSHI, Funabashi

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn't see out of the window.

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe a quelques pas du centre

Super hotel a une quinzaine de minutes du vieux quartier d'Hanoï. Literie super confortable, super salle de bain, bref un super confort a une petite marche du centre. Magnifique petit déjeuner. Une bonne adresse.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全禁煙ルーム

ハノイのホテルは禁煙と言っても部屋の使い回しでタバコ臭いホテルが多いのですが完全禁煙ルームだったのでよかったです。ホワンキエム湖の周辺ホテルよりゆったりした地区なので落ち着いて過ごせます。86番バスのロングビエンから徒歩5分なので空港からも便利です。スタッフの方々も朗らかで英語もきちっと話されます。部屋も満足です。
Stayed 1 night in Jun 2022