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The Time Hotel

3.5 star property

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Photo gallery for The Time Hotel

Breakfast area
Front of property
Family Double Room, 2 Double Beds
Reception
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Explore the area

View in a map
HANG THAN STREET, BA DINH DISTRICT, 15A, Hanoi, Hanoi Province, 0084
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, West Lake
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 7
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Room

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

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Reception
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  • Restaurant
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The price is €16
includes taxes & fees
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About this property

The Time Hotel

A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Time Hotel offers 32 air-conditioned accommodations with computers and minibars. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at The Time Hotel, you're connected to a shopping center and just a quick walk from West Lake. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of West Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Time Hotel. Parking is available for a fee.
THE TIME - Onsite restaurant. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 2 per night)
  • Limited on-site valet parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • THE TIME

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010

Room amenities

Bedroom

  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 5
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 7 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 2.00 per night
  • Early check-in fee: USD 5 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Time Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Time Hotel Hanoi
The Time Hotel Hotel
The Time Hotel Hanoi
The Time Hotel Hotel Hanoi

The Time Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 85 reviews
Rating 8 - Good. 34 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HOTEL IS CLOSED

We were given NO notice that this had occurred and now over a week to get a refund!!!!!!
Stayed 3 nights in Dec 2017
Verified review

2/10 Terrible

Maria Amelia Chaves

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Fechado, Inoperante

Pagamos a diaria antecipadamente e fomos surpreendidas com um hotel com portas fechadas, inoperante. Ficamos no meio da rua, numa cidade desconhecida a noite, em busca de hospedagem com disponibilidade. Solicitamos que seja devolvido.nosso dinheiro e mais cuidado a vender os produtos na internet.
Stayed 1 night in Oct 2017
Verified review

2/10 Terrible

Pressa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hinta-, laatu suhde

IKÄVÄ MAKSAA KOLMINKERTANEN HINTA!!! Vanhasta hotellista .max 8€ tästä läävästä
Verified review

2/10 Terrible

Vargha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room smells bad and it was dirty. The staffs do not speak English and they were not friendly
Verified review

6/10 Okay

uno

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

窓がないです。

スタッフの応対もよく、部屋も清潔で快適でしたが、部屋に窓がないので、朝なのか夜なのか、時計だけが頼りです。 １泊程度なら気にならないとおもいますが、わたしは４泊したのでちょっと息苦しかったです。
Verified review

6/10 Okay

Verified traveller

Just OK

OK stay
Verified review

4/10 Poor

asuka

Disliked: Cleanliness, property conditions & facilities, room comfort

日本の脱臭剤をオススメしたい。

ベトナムの建築法的な問題で仕方ないのだろうけど、部屋には窓がなく息苦しい印象を受けた。設備も古く換気が悪いせいか嫌な臭いも。サービスは過もなく不過もなく。雨風凌げればって考えなら問題ないかも
Verified review

8/10 Good

Chuong

Liked: Property conditions & facilities, room comfort

Good hotel

Inexpensive hotel, good value
Verified review

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

Godt til prisen

Til prisen er dette hotel meget fint. Det har god beliggenhed, og gå afstand til den gamle by. Værelsernes var fine og flot indrettet, men ikke luksus, hvilket man heller ikke kan regne med, til den billige pris. Værelserne var rene, og der var hvad vi havde brug for, plus lidt ekstra. Kan anbefale dette hotel til en som gerne vi bo rimeligt centreret, på et ganske fint hotel, men ikke behøver noget luksus.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not what you expect after reading the good reviews

Spent a night there, but the room was dirty. Bed sheets hadn't been changed, just made, had black hairs on my pillow. Bathroom accessoires were not filled up, just like somebody had just left, no large towels. Staircase looked run down, staff was okay. So good on you all who seemed to have enjoyed the stay there according to the many fantastic reviews especially on TA, but we didn't really. Will take another hotel next time in Hanoi.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

オーバーブッキング

オーバーブッキングしていたらしくここには泊まれませんでした。 なので宿の評価は出来ないのですが、何の断りもなく、別館に移動するから…みたいなかんじで他の宿に連れていかれました。多少ランクがおちるのでは?というところでした。男性客 にも、女性客と同じように愛想よくするといいんじゃないでしょうか。
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Good the value but needs to be renovated

Good the value but needs to be renovated. Most rooms smell cigar.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice hotel for money, pretty good location

This hotel is in a quiet part of the old quarter about 15 minutes walk to the lake. The rooms are good size for wok quarter hotel. Would recommend a room with window. Nice cooked breakfast with a view of hanoi.
Verified review

2/10 Terrible

YAMA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXPEDIAは、ちゃんと調査し推薦してほしい（推薦に値しない）

今回仕事で6泊しました。全てがNG 1)まず部屋に入ったら、バスタオルなし、持ってくるのに30分ぐらいかかった 2)ベッットサイドのライトのプラグがゆるゆるでコンセントに固定できない。修理か交換を再三要求したが、6日間交換なし 3)3日目ごろ水出ず、朝シャワ－も出来ず。朝5時ごろきずいてフロントまで行って水でないこと伝えたが、8時になっても修理　　できず 4)お客が少ないとのことで、朝の食事は食べるものほとんどなく、毎回フォ-、コ－ヒ－程度（ホテルいわく、お客がすくないの　　で仕方ないとのこと。あきれました。） 5)連れがランドリ-を一回頼んだが、請求時２回したようになっていた。部屋の冷蔵庫も飲んでいないのに請求された（当然拒否）、請求書の名前が違うので修正するように言うとスタッフが逆切れし、紙を我々の前で投げつけた。
Verified review

2/10 Terrible

Kathrine

Liked: Cleanliness
Disliked: Staff & service, room comfort

Manglende opfyldelse af løfter.

Vi ankom til Time Hotel hvor vi havde bestilt et Premium værelse med spa. Vi fik tildelt det billigste værelse og klagede over dette, da vi ville have det bestilte værelse med spa. Vi blev flyttet til nyt værelse med spa, der ikke virkede lige så vel som computeren ikke gjorde. Morgen buffeten levede heller ikke op til vores forvetninger, idet de montre man ser på billederne, der skulle indeholde mad, var tomme så det var et meget begrænset udvalg. Da vi tjekkede ud prøvede de at få os til at betale for værelset én gang til plus ekstra gebyr for flytning til værelse vi allerede have betalt for og kvittering på. Alt i alt ikke et sted vi vil anbefale.
Verified review

4/10 Poor

NISHIYAMA KENTARO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

안좋았습니다.

잠만 자고 떠날 곳이라 생각하고 선택한 곳이었는데...잠도 자기 힘든곳이었습니다. 에어컨 덕트 돌아가는 소리에 창문을 열어보니 방 앞에 덕트만 3개가 놓여 있고 우리방이 아닌 다른방에서 사용하는 덕트까지 심하게 돌아가 잠을 이루기 힘들었습니다. 또한 객실 내 청소 상태 또한 좋지 못했습니다. 침대 밑 바닥엔 이해하기 힘들 정도의 먼지와 쓰래기들이 있었습니다. 아침 조식은 괜찮았습니다. 그리고 직원들의 친절함과 직원들의 서비스 정신은 좋았으나 객실 상태는 좋지 못했습니다.
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff at a great price

Checked into the Time Hotel in Hanoi and was warmly greeted (felt quite genuine) by all three members of the staff in the lobby area. They regularly asked if there was anything that I needed and inquired as to the condition of an injury I had sustained in Tokyo a few weeks earlier. When I inquired about directions to a certain market I wanted to revisit one evening, a staff member insisted on walking me there rather than risk my getting lost. Far from an impossibility given the bustling area a similarity of much of the area. Regarding the location, it is smack in the center of the Old French Quarter of the town, which makes for easy strolls to numerous markets and sights. Most things are within a fifteen minute walk. Regarding the Northern portion of Vietnam in general - DO NOT MISS HA LONG BAY. It is probably best done as a two day trip. Four hour bus ride from Hanoi. stay overnight and go on the boat trip the next day. The hotels can generally arrange for you to be picked up by a bus directly at the hotel which transports you to the Bay and then picks you up and drives you back to Hanoi that day.
Verified review

10/10 Excellent

Naoyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
２週間のベトナム旅行で拠点としてこのホテルを選びました。結果とても満足して正解でした。旅行期間中３度利用しましたがほかのどのホテルよりとても親切に対応してもらいました。朝食はバイキング形式ですが冗談でフォーを頼んだところ無料で作ってくれました。とてもフレンドリーで楽しく食事をする事が出来ました。部屋もシャワーとバスタブと洗面の付いた部屋６畳ぐらいの部屋になっていてくつろげるスペースです。窓は有りますがすぐ1ｍ先は隣のビルです。１番安い部屋でしたが十分でした。
Verified review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small boutique hotel away from the city centre.

The staff were very helpful and did everything possible to make us feel welcome and to enjoy our stay. They assisted us with crossing the street, booking taxis that were either metered or determined the fixed price beforehand, booking a tour and minding our luggage whilst away. Any glitches with the airconditioning - or after a severe storm, a leaking window - were attended to immediately and they could not have been more obliging. The breakfast selection was great & the view from the top floor venue gave a good panorama of the surrounds. The staff in attendance were just wonderful! The hotel is located away from the centre of Hanoi, but close enough to provide a variety of interesting walks past innumerable shops and a variety of markets in order to get to the centre.
Verified review

8/10 Good

Simmo

Disliked: Property conditions & facilities, room comfort

good location

good location for the price in old quarter.
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
smell of mold in the room
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

コストパフォーマンスは最高。

価格から文句の付けようがありません。 室内のテレビは5星のソフィテルプラザより大きい画面。 インターネットの繋がりも良い。 最低限ですが朝食も有ります。 飲食店も周囲にあり不便は無い。 シャワーブースのみ。シャワーの出は悪いです。
Verified review

8/10 Good

SimplyD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

My booking and their record differ in the room type. They resolved by upgrading our rm to VIP or suite, which we chose the latter which we find it more cozy. Need to climb a flight of stairs to our room. Location is slightly off the noisy street, which is good. It is near to attractions and the staff are helpful. Breakfast is normal.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value hotel just out of the Old Quarter section. Being just outside makes it far quieter and more comfortable all around. Breakfast is pretty ordinary but is included in the tariff. All up it is a great place to stay.
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otroligt trevlig personal

Jag blev uppgraderad från ett superior rum till ett deluxe rum vid ankomst. Det var modernt och fint inrett, med utsikt över en tempelgård och rummet var välutrustat med dator och stor platt-tv med flera engelskspråkiga filmkanaler. Wifi:t var bra och relativt snabbt men öppet. Jag tycker att det var tyst om nätterna, men visa dagar börjar munkarna i templet att sjunga vid 7-tiden på morgonen. Städerskorna städade noggrant var dag, men det var kalkavlagringar på duschkabinen, vilket aldrig städades bort under min vistelse. Frukosten är inte lyxig, men de håller rent och använder fräscha råvaror. De serverar främst vietnamesiska/asiatiska frukosträtter som pho och vietnamesisk gröt, men även stekt korv och bacon, rostat bröd, omelett och stekt ägg. Personalen i receptionen är otroligt duktiga på engelska och extremt, extremt hjälpsamma och trevliga. Fantastiska människor! Riktigt serviceinriktade och genuint trevliga. Frukostpersonalen och städpersonalen är också otroligt trevliga, om än lite sämre på engelska. Hotellet är beläget strax norr om Old Quarter, men om man går på söderut på hotellets gata så når man Hoan Kiem Lake på 20 min, och går på vägen förbi Doun market och nattmarknaden. West Lake är också bara ca 15 min promenad bort. Trots detta är det lugnt nattetid på gatan utanför. Med tanke på prisnivån, fräschheten och den otroligt duktiga personalen så tycker jag att det här hotellet är en riktig pärla och jag rekommenderar det varmt!