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Aparthotel

The Urban Tranquil - Westlake

4.0 star property

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Photo gallery for The Urban Tranquil - Westlake

Reception
Front of property
Deluxe Apartment, City View | In-room dining
Deluxe Apartment, Lake View | Lake view
Deluxe Apartment, Lake View

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
39 Trich Sai Thuy Khue, Hanoi, 11212
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View

Deluxe Apartment, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Lake View

Deluxe Apartment, Lake View | Living area

Deluxe Apartment, Lake View

  • Lake view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Urban Tranquil - Westlake

Along with a snack bar/deli, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment features free WiFi and a kitchenette with a refrigerator and a stovetop. A hair dryer, a shower, and a desk are among the other amenities that guests will find. Housekeeping is available on request.
The Urban Tranquil - Westlake offers 9 accommodations with slippers and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils.

Bathrooms include showers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Urban Tranquil - Westlake, you're just a quick walk from West Lake. Features include free WiFi in public areas, plus a snack bar/deli and dry cleaning service. This upscale aparthotel has 9 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a refrigerator, and a stovetop
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from West Lake and a 5-minute drive from Train Street
There's a snack bar/deli on site. WiFi is free in public spaces. The Urban Tranquil - Westlake also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 4-star Hanoi aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 100,000 per night)

Family friendly

  • Baby bath

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Dining

  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Climate control

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the riverwalk
  • On the waterfront

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 9 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at The Urban Tranquil - Westlake

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: VND 100000 per night (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Urban Tranquil Westlake
The Urban Tranquil - Westlake Hanoi
The Urban Tranquil - Westlake Aparthotel
The Urban Tranquil - Westlake Aparthotel Hanoi

The Urban Tranquil - Westlake Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teodoro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, nice amenities, bathroom very clean. Helpful, courteous . Perfect size for a couple of ppl. Very close to shops..
Stayed 6 nights in Nov 2025