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The West Lake Serenity'N Homestay Ha Noi

2.0 star property

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Photo gallery for The West Lake Serenity'N Homestay Ha Noi

City view
Premium bedding, memory-foam beds, desk, blackout curtains
Deluxe Double Room
Comfort Double Room | Living area
Comfort Double Room | Private kitchen

Popular amenities

  • Parking available
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

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12B ngach 35 ngo 462 duong Buoi, Ba Dinh, VND, Hanoi, 100000
  • Place, West Lake
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Place, Hoan Kiem Lake
    ‪7 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Comfort Double Room

  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Double Room

Royal Double Room

Royal Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The West Lake Serenity'N Homestay Ha Noi

Central hotel with a 24-hour front desk connected to a shopping center in Hanoi
This smoke-free hotel features self parking, dry cleaning, and a 24-hour front desk. WiFi in public areas is free.
The West Lake Serenity'N Homestay Ha Noi offers 7 accommodations with all-in-one washer/dryers and coffee/tea makers. Memory foam beds feature premium bedding. Kitchenettes offer refrigerators and stovetops. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 29-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

With your stay at The West Lake Serenity'N Homestay Ha Noi, you'll be connected to a shopping center and within walking distance of West Lake. Enjoy features like free WiFi in public areas, plus dry cleaning service and self parking (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry
  • Just a 3-minute drive from West Lake and 6 minutes from Train Street
As a guest of The West Lake Serenity'N Homestay Ha Noi, you'll find dry cleaning/laundry services and an elevator. Public spaces have free WiFi. For a fee, parking is available.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (VND 50,000 per day)

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • All-in-one washer/dryer
  • Desk
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's điện thoại mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at The West Lake Serenity'N Homestay Ha Noi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: VND 50000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's điện thoại mobile app before check-in.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

The West Lake Serenity'N Homestay Ha Noi Reviews

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