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VNAHOMES Serviced Apartment

4.0 star property

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Junior Room
Reception
Reception
Junior Room | Private kitchen
Family Apartment

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 26, Vong Thi Street, Tay Ho, Ha Noi, Hanoi, 124600
  • Place, West Lake
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪6 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Twin Bedroom - Non-Smoking

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a fan.

Twin Bedroom - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

VNAHOMES Serviced Apartment

A fitness center, a refrigerator in a common area, and concierge services are available at this apartment building. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like a pillow menu and slippers. Change of towels is available on request.
VNAHOMES Serviced Apartment offers 19 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and rice cookers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the apartment include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at VNAHOMES Serviced Apartment, you'll be within walking distance of West Lake. Free WiFi in public areas, a gym, and dry cleaning service are available. This upscale apartment building has 19 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a memory foam bed
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 1-minute drive from West Lake and 8 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
As a guest of VNAHOMES Serviced Apartment, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly VNAHOMES Serviced Apartment also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Hanoi apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Water dispenser

Dining

  • Champagne service
  • Couples/private dining
  • Minibar

Bedrooms

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a hospital
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 100000
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 100000 (subject to availability)
  • Late check-out fee: VND 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
VNAHOMES Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Vnahomes Serviced Hanoi
VNAHOMES Serviced Apartment Hanoi
VNAHOMES Serviced Apartment Aparthotel
VNAHOMES Serviced Apartment Aparthotel Hanoi

VNAHOMES Serviced Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.0/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mehrzsd

Liked: Cleanliness, room comfort, communication
I enjoyed my stay at this property
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gerald

Clean rooms and attentive staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tsering

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawn Hunter

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the location of the hotel, a lot of stuff in Hanoi wasn’t too far if I took a Grab.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Sapana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customers service and nice and clean room and washing machine is plus and quite and nice at night time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here. Rooms were clean and well-equipped. Kitchenette was a nice to have, along with the washing machine. Great value for the price and lots of stuff within walking distance. Good for short or longer term stays.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication

VNA Hotel

On this trip to Vietnam the VNA was one of the best apartments we stayed in. Staff were super friendly and efficient organising our taxi's and transfers. Large comfortable rooms close to restaurants and lake.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, check-in, communication, listing accuracy
Really clean and great price. Condition of property very good. Minibar prices fantastic! If you like Soju you will be fine. Lovely shower. Nice location if you’re looking for something a bit outside the city centre but still accessible. Very easy to use grab etc to get to and from if needed. The only reason I gave 4/5 for overall was the mattresses were a bit hard and the side of the building we stayed in had an aviary right outside the window so the birds where a bit loud from about 5-6am. Otherwise I would have given 5/5.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, communication
Front staff was excellent. Thanh was very helpful
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.
Verified

10/10 Excellent

SAITO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staffs and smooth communication,
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, communication
Reception very helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Shawn

Liked: Cleanliness, amenities, communication
Old suit but good enough hot water to shower. Good Fesh clean towers. good Accessable to all favorites sight seeing places.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ella

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Atsushi

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is located a little far from center of hanoi city, but there is many café located near west lake. And more than that, the all staff is greatly kindness. I was impressed by the staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities, communication
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.
Verified

6/10 Okay

Adam

Liked: Amenities, property conditions & facilities, communication
the service was good and they deliver breakfast sandwiches to your door but the bed is not very comfortable and there’s no where to put shower gel in the shower besides the floor, we dropped the soap dispenser in the shower and the glass went everywhere and we had to pay for it. kind of annoying.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Li Nai

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing here and they were so communicative. Although it was super loud location, u get a cafe right downstairs and 30min grab into old quarter. The breakfast isnt that good so i would just get food elsewhere tbh the meat in the pho was rotten tasting so after that i did not eat their breakfast. Overall the staff is really sweet and the location is nice
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Shoshanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, communication
Decent self contained room. Communication and sevice from male staff terrible. No idea, lax, zero interest and care factor
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

John

Disliked: Communication
Really bad communication and some staff would just nod and smile and have back again and again to finally they understood. Very frustrating. Its also too far out of the city and no decent restaurants close
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

KI HUN

Liked: Cleanliness, room comfort, communication

Lovely Follow Ups

I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
Stayed 3 nights in Jul 2024