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Westlake Emerald Suites

2.5 star property

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Photo gallery for Westlake Emerald Suites

City Apartment
Studio, 1 Bedroom, Terrace
Panoramic Apartment
Grand Studio, 1 Bedroom, Bathtub, City View
Panoramic Apartment

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • Kitchen

Explore the area

View in a map
15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi, 100000
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom, Bathtub

Traditional Apartment, 1 Bedroom, Bathtub

Traditional Apartment, 1 Bedroom, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom, Balcony

Studio, 1 Bedroom, Balcony

Studio, 1 Bedroom, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 Bedroom, Bathtub, City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom, Terrace

Studio, 1 Bedroom, Terrace

Studio, 1 Bedroom, Terrace

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio, 1 Bedroom, Bathtub, City View

Grand Studio, 1 Bedroom, Bathtub, City View

Grand Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment

Panoramic Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment

City Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Bathtub

Standard Apartment, 1 Bedroom, Bathtub

Standard Apartment, 1 Bedroom, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Westlake Emerald Suites

This hotel features valet parking, concierge services, and a computer station. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a front-desk safe. Change of towels is available on request.
Westlake Emerald Suites offers 30 air-conditioned accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Westlake Emerald Suites, you're just a quick walk from West Lake. Free WiFi in public areas, concierge services, and valet parking (surcharge) are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Valet parking available for a fee
  • Amenities include a front-desk safe, locker space, and a computer
  • 6 minutes by foot from West Lake and a 5-minute drive from Dong Xuan Market
As a guest of Westlake Emerald Suites, you'll find multilingual staff, concierge services, and express check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Westlake Emerald Suites also features express check-out and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 120,000 per day)
  • Valet parking on site (VND 120,000 per day)
  • Limited on-site valet parking

Things to do

  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Tile flooring in room
  • Visual fire alarm

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Spices

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 120000 per day
  • Nearby parking fee: VND 120000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Westlake Emerald Suites Hotel
Westlake Emerald Suites Hanoi
Westlake Emerald Suites Hotel Hanoi

Westlake Emerald Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry Lee, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite place, good hot water, cold air conditioning, staffs are friendly and helpful.
Stayed 7 nights in Oct 2025

2/10 Terrible

Janie

Stayed 3 nights in Sep 2023