Hotel in Hanoi, steps from Hanoi Old Town Night Market
Concierge services, dry cleaning, and express check-in are available at this hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Willow Hanoi Old Quarter offers 9 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels and Netflix.
Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
During your stay at Willow Hanoi Old Quarter, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, dry cleaning service, and a roundtrip airport shuttle (surcharge) are available.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Hanoi Old Town Night Market and 5 minutes by foot from Hoan Kiem Lake
Airport shuttle service available for a fee
As a guest of Willow Hanoi Old Quarter, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Willow Hanoi Old Quarter also features express check-in, an elevator, and a water dispenser.
Smoking is allowed in designated areas at this Hanoi hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (VND 200,000 per day)
24-hour return airport shuttle at scheduled times and on request for a surcharge
Things to do
Bicycle storage
Family friendly
Mini-fridge
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
Limited-hour front desk
Lockers
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hand-held showerhead
Handrails in stairways (70 centimetre high)
Height-adjustable showerhead
Lift (70 centimetre wide door)
Magnifying mirror
Visual doorbell notification
Visual fire alarm
Well-lit path to entrance
More
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
Water dispenser usage encouraged
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Netflix
Smart TV with satellite channels
Streaming services
Food and drink
Free bottled water
Mini-fridge
Minibar
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Willow Hanoi Old Quarter
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for VND 200000.0 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 4)
Nearby parking fee: VND 200000 per day (66 ft away)
Rollaway bed fee: VND 200000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Willow Hanoi Old Quarter offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
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