Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and motorcycle parking are onsite. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, a dining area, and a sitting area. Housekeeping is available on request.
Wisteria Luxury Apartment offers 12 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Housekeeping is provided on request.
During your stay at Wisteria Luxury Apartment, you're just a quick walk from West Lake. You'll find features like free WiFi in public areas and dry cleaning service. This upscale aparthotel has 12 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
Each apartment offers a kitchen, a balcony, and a dining area
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Motorcycle parking only
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
7 minutes by foot from West Lake and a 3-minute drive from Hoan Kiem Lake
As a guest of Wisteria Luxury Apartment, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Only motorcycle parking is available.
This 4-star Hanoi aparthotel is smoke free.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite motorcycle parking only
Kitchen
Cookware, dishware, and utensils
Hob
Microwave
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Work spaces
Laptop workspace
Printer
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Free bottled water
Housekeeping on request
Luggage storage
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors, and return the keys
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: 50 percent of room rate (subject to availability)
Late check-out fee: 50 percent of room rate (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Wisteria Luxury Apartment Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 18 out of 26 reviews
10 - Excellent
18
Rating 8 - Good. 4 out of 26 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 26 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 26 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 26 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.4/10
Amenities
9.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Alvin
15 Jan 2026
Liked: Cleanliness, amenities, communication
Good place and location for ehat we needed.
Alvin
Stayed 6 nights in Jan 2026
Verified
10/10 Excellent
Maria
1 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay in Hanoi.
Maria
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Vigen
29 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean and comfortable rooms. Great staff.
Vigen
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Wylie
29 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing
Wylie
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Faruk
30 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay here. Very big room and the service from Linh and her team is exceptional. Well organised check in system and Linh is very kind to help with any issues. I would highly recommend.
Faruk
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Ella
30 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very lovely property, spacious and clean. Would recommend. Great communication as well
Ella
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Avalon
13 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a good location. Host was kind and quixk to reply. Very accommodating, letting me have early check in. Would recommend !
Avalon
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Johan
3 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The moment I walked in, I thought—this is better than the photos! The place was sparkling clean, with a washing machine, comfy dining area, and cozy wood accents. It really felt like a little home away from home.
Johan
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Shaza
30 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is charming, clean, and very well-equipped. The bed was comfortable, and having a washing machine and dryer was very convenient. The neighborhood is lovely, with cafes and restaurants just around the corner.
Everything was so much better than the photos. I couldn’t believe it had a washing machine and dryer—it really felt like staying in a small, cozy home. The kitchen was spotless and fully stocked. I would definitely stay again.
Chad
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Kristian
26 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in was smooth and the apartment felt just like home
I usually stay in hotels, but this studio changed my mind. It was surprisingly homey and had everything I needed—even laundry machines! Loved the wood finishes and peaceful vibes. Super close to cafés and West Lake, too.
Romain
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Lonar
26 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet, modern, and very clean. I’ll definitely come back.
Lonar
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Hamasaki
8 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Felt very at home here. The balcony was great for relaxing, and the windows let in lots of fresh air. The studio had a friendly, homey vibe, and we were grateful for the stocked kitchen and free water bottles each day.
Hamasaki
Stayed 1 night in Jun 2025
Verified
6/10 Okay
Robin
10 Jan 2026
Liked: Communication
Good area & loved the patio poverlooking the street. Also quite enjoyed the Sauna lights in the shower. They are currently doing renovations in the building, so its been very loud daily from around 8:30-5ish, including weekends apperently, would have been nice to have the heads up about this before booking. Rooms are new but definitely could have been cleaner. Building has securty so it was safe and was able to whatsapp any issues/questions. Laundry was nice to have in the room but took a lifetime to dry clothes.
Robin
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Arna
1 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Overall our stay was good. The apartment is clean and well equipped and the staff were helpful and responsive. Unfortunately a couple of things detracted from our stay, the bed was very firm (not to our personal preference) and there is construction going on next door which was very loud from ~8am-6pm each day. It seems the construction is far from complete. If you got a room on the other side of the building it might be okay.
Arna
Stayed 2 nights in Sep 2025
Verified
4/10 Poor
Jun An
22 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
I was only informed that only cash payment is allowed on the day of check in. Was then told if want to pay via card there is extra 10% charge.
Property also had on going renovation going on which start as early as 8am with drillings and hacking.
Quite a bad experience although the reception was able to communicate with English