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OTIS Harbor Springs

2.0 star property

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Photo gallery for OTIS Harbor Springs

Lobby sitting area
Point of interest
Courtyard view
Lobby sitting area
Gift shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
7291 S Lake Shore Dr, Harbor Springs, MI, 49740
  • Tunnel of Trees
    ‪1 min walk‬
  • Nub's Nob Ski Area
    ‪18 min drive‬
  • The Highlands
    ‪19 min drive‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪35 min drive‬

Room options

View all photos for Birch Room

Birch Room

Birch Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lakeside Superior Rooms-2 Queen

Lakeside Superior Rooms-2 Queen

Lakeside Superior Rooms-2 Queen

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Superior Room

Lakeside Superior Room

Lakeside Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Birch Room-Two Queen

Birch Room-Two Queen

Birch Room-Two Queen

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Farmhouse Room

Farmhouse Room

Farmhouse Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Best Western of Harbor Springs

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is €108
for 1 room
includes taxes & fees
12 May - 13 May
Best Western of Harbor Springs

About this property

OTIS Harbor Springs

Hotel with free parking, steps from Tunnel of Trees
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
OTIS Harbor Springs offers 43 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at OTIS Harbor Springs , you're just a quick walk from Tunnel of Trees. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a gift shop
  • Steps from Tunnel of Trees and 12 minutes by foot from Lake Michigan
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This Harbor Springs hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free cot

Conveniences

  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open Saturday - Thursday (8:00 AM - 8:00 PM) and Friday - Friday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from March 24 2025 to May 5 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
This property's front desk is open during the following times:
  • Saturday - Thursday: 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at OTIS Harbor Springs .

OTIS Harbor Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Devon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute RIPOFF! This property lacked any semblance of service or hospitality- no tv, no fridge, no microwave, strange smell in room, paper-thin walls, some vague and unofficial "quiet time" that meant NO NOISE at all from the paying customers after either 8, 9 or 10pm. No staff AT ALL on site after 9pm, no assigned parking and the onsite bar patrons would TAKE YOUR PARKING while at dinner. Terrible stay, do not recommend
Stayed 2 nights in Feb 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like more food options
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Sheboygan

Liked: Cleanliness, staff & service, property conditions & facilities
I like the closeness to Harbor Springs. The Bar area was cozy and the bartenders were friendly. I enjoy their conversations. The amenities were good. I’d like to have a tv in my room. I wish that breakfast options were available.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Huge fan! A must stay in cozy Harbor Springs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was very nice. We pretty much had it to our self since it’s off season. Pool won’t be ready until summer. Cafe not available after certain hour or on Monday. I wish there was a continental breakfast included in your stay for the price. The bed was very comfortable. Awesome view of the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OTIS is incredible! From check-in to check-out, our stay was top notch. The location of OTIS is perfect! The rooms are beautiful, the beds/bedding, most comfortable. The redo of this whole space is top notch! My favorite was the bar area. I named it the gathering place because you truly do walk in and feel invited, warm and welcome. Also, excellent coffee! Thank you OTIS for the best experience we have ever had! We will return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel very unique. Extremely clean and friendly staff. Excellent food in café. Very enjoyable time!!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Travelled with partner
Excellent. Friendly and helpful staff. Clean accommodations.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Stayed 1 night in Sep 2024

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Steph

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay!!!

This was an awesome place to stay. off the beaten path. Clean and roomy. Felt very comfortable. The bar area was cheery and there was seating to relax and chat. They even had a cafe for a yummy breakfast.
Stayed 1 night in Oct 2024

8/10 Good

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel nicely remodeled—- great staff! Be aware, some of the rooms do not have TVs— just an FYI —. But very nicely restored!!
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was cheerful accessible fun. The ambiance was great, comfortable too. The Birch room bed and linens were great however could use a ceiling fan or the AC units need to be able to point the vent downwards toward the bed. Loved the outdoor patio. Can’t wait to venture back next year.
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A long way from downtown; room was noisy;
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great lounge and rooms at
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immerse yourself

An amazing experience! This finely restored gem is the perfect retreat with so much to appreciate you won’t want to leave and can’t wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little louder than a hotel. Our room could have used additional overhead lighting.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The OTIS is an awesome addition to the Harbor Springs area! Not only is it beautiful and well-decorated, but it’s comfortable, the staff are so kind and attentive, and the little details are thoughtful. The rooms are cute, the beds are comfy and we couldn’t have been happier with our stay! We were a little caught off-guard with our room not having a TV or mini fridge, but we made the best of it. And the bar is literally world-class! Just overall a 10/10 experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to see this retro facility nicely renovated making this hotel truly special. No TV actually good !
Stayed 1 night in Sep 2024