Quality Inn Harlan

2.5 star property

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Photo gallery for Quality Inn Harlan

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Reception
Lobby lounge
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2608 South Highway 421, Harlan, KY, 40831
  • Place, Harlan Appalachian Regional Healthcare Hospital
    ‪19 min walk‬
  • Place, The Harlan Center
    ‪4 min drive‬
  • Place, Cumberland Gap National Historical Park
    ‪52 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Harlan

Hotel in Harlan with free breakfast and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning.
Quality Inn Harlan offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Harlan. During your stay, you'll be within walking distance of Harlan Appalachian Regional Healthcare Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and a vending machine
  • Just a 2-minute drive from Harlan Appalachian Regional Healthcare Hospital and a few minutes from Cumberland River
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Quality Inn Harlan also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This Harlan hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Quality Inn Harlan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Harlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 338 reviews
Rating 8 - Good. 110 out of 338 reviews
Rating 6 - Okay. 35 out of 338 reviews
Rating 4 - Poor. 15 out of 338 reviews
Rating 2 - Terrible. 10 out of 338 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Wonderful hotel. Friendly staff, well-maintained facilities, clean & comfy room. Nice hot breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Stayed 3 nights in Aug 2025

10/10 Excellent

Heather L

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and easy to get too. Also, it was only 15 mins away from where we were having a family reunion
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, wide selection of food for breakfast, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly!!
Stayed 4 nights in Aug 2025

10/10 Excellent

mitchell

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Have been staying here for about 30 years as my husband is from the area. Always clean and friendly. Brought the grandkids this trip (4 and 2 yrs old). They loved the indoor pool. The complimentary breakfast was like a small Cracker Barrel and delicious-the staff went above and beyond. The laundry was a little lacking as the machines were old and noisy. Overall a good restful stay.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Stayed 2 nights in Aug 2025

10/10 Excellent

herbert

Travelled with partner
Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2025

10/10 Excellent

herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn't really that comfortable, and the pillows suck, but the shower was great, the staff was wonderful, and they was able to accommodate my ground floor request..so 5 out of 5.
Stayed 4 nights in Jul 2025

8/10 Good

Auston

Stayed 1 night in Jul 2025

8/10 Good

Auston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Eskola LLC

Stayed 1 night in Jul 2025

10/10 Excellent

Kelsie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

BUCKLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

This time around NO

Was charged more than was quoted. Handicap room on second floor with a tub. I'm in a wheelchair. This time around the trip honestly wasn't good. The whole 2nd floor handicap room with a tub really contributed a lot to it. Not having a manager on site or anyway to get a hold of the manager was ridiculous. It really did no good to approach the front desk. When I asked for a corporate # I was told she didn't have one and then gave me 2 numbers to call that still wasn't corporate.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love

I love this motel so clean !!!!
Stayed 1 night in Jun 2025

10/10 Excellent

sherrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Breakfast was well liked. Staff was very polite;means alot to have people like that. Thank you.
Stayed 2 nights in Jun 2025

8/10 Good

Randal L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donnie

Business traveller, Travelled with family
Liked: Staff & service, room comfort
It was nice to get a way for a night or two but they need to clean the vents a use room spray it smelled like vinegar wet dog upstairs. The milk was outdated.
Stayed 1 night in May 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only dislike is there was a smell from previous people
Stayed 1 night in May 2025

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Apr 2025

6/10 Okay

Donnie

Liked: Staff & service
Good hotel would stay again the rates are to high
Stayed 2 nights in Apr 2025