Quality Inn Harlan

2.5 star property

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Photo gallery for Quality Inn Harlan

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Lobby lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2608 South Highway 421, Harlan, KY, 40831
  • Place, Harlan Appalachian Regional Healthcare Hospital
    ‪19 min walk‬
  • Place, Black Mountain Offroad Adventure Area - Putney Trailhead
    ‪17 min drive‬
  • Place, Cumberland Gap National Historical Park
    ‪52 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Harlan

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning.
Quality Inn Harlan offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Harlan. During your stay, you'll be within walking distance of Harlan Appalachian Regional Healthcare Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Just a 2-minute drive from Harlan Appalachian Regional Healthcare Hospital and a few minutes from Cumberland River
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Quality Inn Harlan also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This Harlan hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Quality Inn Harlan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Harlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 345 reviews
Rating 8 - Good. 112 out of 345 reviews
Rating 6 - Okay. 35 out of 345 reviews
Rating 4 - Poor. 16 out of 345 reviews
Rating 2 - Terrible. 10 out of 345 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gemini

Liked: Cleanliness, staff & service, amenities
Staff was amazing and very friendly. We will be coming back yearly
You get quality at Quality Inn!
Stayed 7 nights in Dec 2025

10/10 Excellent

Gary, Kokomo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Harlan. Friendly staff on both 1st and 2nd shift day of my day, Dec 9th. Clean and close to places to eat.
Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

The room was very clean, staff was extremely friendly, polite, and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was short stay met our needs
Stayed 1 night in Nov 2025

2/10 Terrible

Eugene

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
None of the wall outlets work you can see where water has made the wall in the bathroom crumble breakfast was ice cold really went down hill
Stayed 2 nights in Nov 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Basic, but clean and quiet. Nothing more is necessary.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff very courteous, breakfast very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Marla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was really friendly and the beds were very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
The room was clean and spacious, what we have come to expect since we have stayed here several times.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed after a long day at Black Mtn Offroad park. The beds were comfortable, the staff was nice and the room was super clean. Over all a good stay. Would definitely stay again
Stayed 1 night in Oct 2025

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I reserved the property for the pool but when we got there we were told the pool had been broken for several months.Was very disappointed since thatbwas the main rrason we reserved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting family in the Harlan area. I really liked this motel, convenient, quiet, safe and the breakfast was great. I would not hesitate to stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

salvatore, Zephyrhills

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the parking lot felt safe and had plenty of lighting. Overall a good stay.
Stayed 2 nights in Oct 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
We had 2 rooms and there was a musty smell in both, not good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff and service
Stayed 5 nights in Oct 2025

8/10 Good

theresa

Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel over all was well maintained. Room was clean and staff were helpful and friendly at check in and check out. Hot breakfast was served with waffle,egg, sausage and gravy and biscuits. Plenty for everyone. Loved our overnight stay. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Wonderful hotel. Friendly staff, well-maintained facilities, clean & comfy room. Nice hot breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Stayed 3 nights in Aug 2025

10/10 Excellent

Heather L

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and easy to get too. Also, it was only 15 mins away from where we were having a family reunion
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, wide selection of food for breakfast, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly!!
Stayed 4 nights in Aug 2025