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Tru By Hilton Hershey Chocolate Avenue

2.5 star property

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Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Indoor pool, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
204 Hillcrest Road, Hershey, PA, 17033
  • Hershey's Chocolate World
    ‪5 min drive‬
  • Hersheypark Stadium
    ‪7 min drive‬
  • Hersheypark
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Courtyard by Marriott Hershey Chocolate Avenue

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (969)
The price is €166
for 1 room
includes taxes & fees
20 May - 21 May
Courtyard by Marriott Hershey Chocolate Avenue

About this property

Tru By Hilton Hershey Chocolate Avenue

Hotel with free breakfast, near The Hershey Story Museum
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru By Hilton Hershey Chocolate Avenue. During your stay, you'll be within walking distance of Hershey Theatre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from The Hershey Story Museum and a few minutes from Hershey Theatre
  • Cats and dogs welcome for a fee
Tru By Hilton Hershey Chocolate Avenue offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. The business-friendly Tru By Hilton Hershey Chocolate Avenue also features coffee/tea in a common area, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Hershey hotel.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel Corey at the Front desk was knowledgeable and helpful. Breakfast was good and I loved how the lobby was idea to hang out
Stayed 2 nights in Jan 2025

2/10 Terrible

DANELLE

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily, Frederick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our front desk folks were SO friendly and kind. Local recommendations were appreciated and enjoyed!! Incredibly clean. We look forward to returning!
Stayed 1 night in Feb 2025

8/10 Good

Hannah

Business traveller, Travelled with partner
Liked: Staff & service
Wished breakfast and coffee a little better. And the floor and wall mirror our room wasn’t clean.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service

Okay, but better options at similar price point

All the staff we encountered were helpful and pleasant. Other than that, we weren’t really impressed by the facilities. The heater in our room was very noisy and our room was stuffy. The walls seem very thin as we heard every footfall and door close outside our room. The bed was not comfortable either.
Stayed 2 nights in Jan 2025

8/10 Good

Phetlada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but needs better security

Very busy with kids sports teams. Hotel only has two elevators, and one was not working - very inconvenient. Hotel should not pit kids under 12 on top floor, leave that to adults. Kids were out of control late at night, running the halls. Have hotel security when booking very large groups.
Stayed 1 night in Jan 2025

10/10 Excellent

Maksudur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, amenities
Fair price for the area but I was there during “off season “
Stayed 1 night in Jan 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in a long time.

The front desk staff was consistently helpful, patient, and friendly. The store items were offensively overpriced. A miniature frozen pizza was $12. Everything else about our stay was amazing and the best stay we have had anywhere in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet, and the hotel staff were very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Arianis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Jude

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for families
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth G.

Travelled with family
Liked: Amenities
We loved the location with what we were doing like the spa at Hershey and Chocolate World. Great birthday trip for my sister.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Geremias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Denise, Arlington

Liked: Cleanliness, staff & service
Needs a hit tub and EV charger
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Way to many barking dogs in the hotel and left in rooms. Didn’t clean room for 2 days.
Stayed 5 nights in Dec 2024

8/10 Good

Rita T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family enjoyed

Great one-night stay after a day visiting Hershey park. Friendly staff. Nice pool. great breakfast. We enjoyed the assortment of games in the lobby/lounge area and the foosball table.
Stayed 1 night in Dec 2024