4/10 Poor
Marjorie, Roanoke
Travelled with group
27 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This room was convenient from Interstate 81 . The price was reasonable, with reasonable prices comes sketchy locations unfortunately. We arrived on Friday night and there seemed to be a gathering of people around the truck selling food plates out of a pickup truck. Saturday the same people were located on four corners of the hotel and chairs appearing to be a hall monitor for a lack of better terms . I think the people live there and not just traveling. Someone was attending to the four corners of the hotel at all times. I just don't know if everything was illegal activity. We did not get any type of room service, when we were gone all day Saturday our trash was not taken out our beds were not made and we had no clean towels. We walked to the office to get clean towels on Saturday night. The front desk clerks were not very attentive and didn't seem to care that nothing had been done in the room during the day on saturday. For the continental breakfast we had to walk to the adjacent Hotel which was probably run by the same company or family . The breakfast was a nice breakfast for Continental. Our hotel room door didn't lock without jiggling it every time . The bathtub in the sink did not drain properly and water would back up Ankle deep during a shower. Behind the bathroom door had what was rust stains or blood stains. Overall the place was a little sketchy and we were a tad bit uncomfortable as two single women traveling.
Marjorie
Stayed 2 nights in Jul 2025