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DoubleTree by Hilton Hartford Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hartford Downtown

In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Daily to-go breakfast for a fee
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
315 Trumbull St, Hartford, CT, 06103
  • XL Center
    ‪2 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Xfinity Theatre
    ‪3 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Parlor)

Suite (Parlor) | Living area

Suite (Parlor)

  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Candlewood Suites Hartford Downtown by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (775)
The price is €146
for 1 room
includes taxes & fees
19 May - 20 May
Candlewood Suites Hartford Downtown by IHG

About this property

DoubleTree by Hilton Hartford Downtown

Pet-friendly hotel with a 24-hour fitness center connected to the convention center in Hartford
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Hartford Downtown offers 170 accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton Hartford Downtown's walkable location. During your stay, you'll be connected to the convention center, and just a quick walk from XL Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from XL Center and 14 minutes by foot from Connecticut Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. Parking is available for a fee.

This 4-star Hartford hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.
M and M Bistro - This restaurant serves breakfast, lunch, and dinner.
ELEMENT 315 - This lobby lounge serves light fare only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ELEMENT 315
  • M and M Bistro

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Roll-in shower (155 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults, and USD 12 to 23 for children
  • Covered self parking fee: USD 19.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford

DoubleTree by Hilton Hartford Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 101 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with group
In the heart of Hartford and next door to the XL Center. Very convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Hartford
Stayed 1 night in Feb 2025

8/10 Good

Susie

Liked: Amenities
I didn’t realize it was a parking garage that I would have to pay for.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Keishalue, bethel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Customer service is terrible!
Stayed 1 night in Jan 2025

6/10 Okay

Carla

Stayed 2 nights in Jan 2025

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, but the bathroom sink wasn’t working properly. Parking was difficult to navigate. I asked a parking attendant about hotel parking and he refused to speak—just pointed in the direction of the elevator. Very unprofessional. Outdated tv tech. I will not return.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jessica

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lebohang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever nice and clean will be coming soon again
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Stayed 1 night in Jan 2025

6/10 Okay

Marcell

Spacious, but lacked comfort.
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Justin

Stayed 2 nights in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with easy access from parking garage. The skywalk to the XL Center is excellent! There could be more signs in the parking garage. Some confusion after parking my car. A great place to stay and I plan on coming back.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay. Work on Herb N Kitchen though

Food within the hotel ‘herb N kitchen’ was horrible. Over priced and not necessarily fresh. Pool not working. :(
Stayed 2 nights in Jan 2025

2/10 Terrible

Emily

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Awful

Awful experience. We checked in at 6pm and were told there was no room ready for us. A few minutes later we were told a room was now available. Room 1001. The tv wasn’t working, the phone wasn’t working, and the shower door was broken. I was told by the reception agent that the hotel was “overbooked.” Clearly, they gave us a room that wasn’t supposed to be used. To say we are angry is an understatement.
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
unfortunately, the pool was not working. Everything else was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kisha, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anny

Stayed 3 nights in Jan 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service
Easy access off the expressway. Easy and convenient parking.
Stayed 2 nights in Dec 2024

4/10 Poor

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024