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DoubleTree by Hilton Hartford Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hartford Downtown

Breakfast, lunch and dinner served
Reception
In-room safe, desk, laptop workspace, blackout curtains
Suite (Parlor) | Living area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
315 Trumbull St, Hartford, CT, 06103
  • XL Center
    ‪3 min walk‬
  • Connecticut Convention Center
    ‪11 min walk‬
  • Xfinity Theatre
    ‪2 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Parlor)

Suite (Parlor) | Living area

Suite (Parlor)

  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hartford Downtown

Pet-friendly hotel with a restaurant connected to the convention center in Hartford
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Hartford Downtown offers 170 accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton Hartford Downtown's walkable location. During your stay, you'll be connected to the convention center, and just a quick walk from XL Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Connecticut Convention Center and a 3-minute drive from Xfinity Theatre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. Parking is available for a fee.

This 4-star Hartford hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.
M and M Bistro - This restaurant serves breakfast, lunch, and dinner.
ELEMENT 315 - This lobby lounge serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ELEMENT 315
  • M and M Bistro

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Roll-in shower (155 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to September 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults, and USD 12 to 23 for children
  • Covered self parking fee: USD 19.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford

DoubleTree by Hilton Hartford Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

LAMA, plattsburgh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This just name duble tree please remove from list even not that simple standard
Stayed 1 night in Jun 2025

6/10 Okay

Mathew

Travelled with partner
Liked: Staff & service
The staff were friendly. The bed was extremely uncomfortable, and temperature controls seemed to be broken.
Stayed 1 night in Jun 2025

8/10 Good

Candace

Liked: Property conditions & facilities
This area was a bit down trodden didn't feel safe at night.
Stayed 3 nights in Jun 2025

8/10 Good

Katherine

Travelled with family
Convenient location. A bit loud. Really nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Chukwudi

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

PETRA

Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location with lots of things to see within walking distance. The hotel staff would not call a taxi company to book transportation to the airport. I found this unusual
Stayed 4 nights in May 2025

4/10 Poor

Christina

Disliked: Staff & service, property conditions & facilities
Room was not ready and it was after 3pm when check in is at 3pm. Parking is inconvenient, having to get a ticket each time you come in and get the ticket stamped each time. Had trouble getting a spot and into the garage when there was an event at the XL center.
Stayed 1 night in May 2025

4/10 Poor

sergei

Travelled with family
Disliked: Cleanliness, amenities
Very expensive, very disappointing
Stayed 2 nights in May 2025

6/10 Okay

Erika, Roslindale

Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff was great and hotel super clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Room was very clean. Bathroom was very clean. Bed was comfortable.
Stayed 2 nights in May 2025

8/10 Good

Parul

Business traveller
It was a good stay but there was no body lotion in bathroom. The dining was super limited and very little for vegetarians.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Area under construction hard to navigate by car. Easier to walk around.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and comfy. Only complaint was the shower there were still a few pubes on the floor and walls of the shower so makes me curious how well it was cleaned. Overall would stay again. Extremely friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean and walking distance from dining locations
Stayed 1 night in Apr 2025

8/10 Good

Debi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jaime

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Great location but hours for dining area in lounge were not correct. Pool was closed unexpectedly without notice.
Stayed 1 night in Mar 2025

10/10 Excellent

Franklin

Stayed 1 night in Apr 2025