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The Capitol Hotel

3.0 star property

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Photo gallery for The Capitol Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Food and drink
Food and drink
Eco-friendly toiletries, hair dryer, towels
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
440 Asylum St, Hartford, CT, 06103
  • Place, Bushnell Park
    ‪1 min walk‬
  • Place, PeoplesBank Arena
    ‪5 min walk‬
  • Place, Bushnell Center for the Performing Arts
    ‪9 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(37 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room

7.4 out of 10
Good
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Double Room

7.0 out of 10
Good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Capitol Hotel

A 24-hour fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Capitol Hotel offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at The Capitol Hotel gets good marks from our customers. During your stay, you're just a quick walk from Bushnell Park. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • Steps from Bushnell Park and 4 minutes by foot from PeoplesBank Arena
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel. Parking is available for a fee.

This 3-star Hartford hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member

The Capitol Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 445 out of 1202 reviews
Rating 8 - Good. 316 out of 1202 reviews
Rating 6 - Okay. 211 out of 1202 reviews
Rating 4 - Poor. 114 out of 1202 reviews
Rating 2 - Terrible. 116 out of 1202 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a very clean and comfortable room. The staff was very helpful and went out of their way to help me.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family and small children
Great location.
Stayed 1 night in Dec 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. Decent breakfast. Close to restaurants. Had to pay for parking and it was not easy to get in and out of. Cable was out.
Stayed 1 night in Dec 2025

10/10 Excellent

Moyukh

Stayed 1 night in Dec 2025

10/10 Excellent

Maliek

Stayed 2 nights in Dec 2025

8/10 Good

margaret

Liked: Cleanliness
Staff . Sink and b
Stayed 1 night in Dec 2025

2/10 Terrible

Patricia

Business traveller
Disliked: Cleanliness, amenities
Room quality was not great. Is more like rundown motel. Staff was friendly but its not a great place to stay. If you have children find a different place . A lot of shady characters there and the place stinks o Marijuana. Everywhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Perfectly located and the staff is amazing. I can’t tell you enough how important the front desk staff is, and this staff was so nice and accommodating. We’ve stayed at other hotels for more money and a famous name, and have been disappointed by their lack of customer service. This hotel is tier 1. Highly recommend! Great staff, thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful, and the location is very convenient to downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Tal

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Property conditions & facilities
Definitely a two star hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Chian

Liked: Cleanliness
Room was very nice!
Stayed 1 night in Dec 2025

6/10 Okay

TYLER

Stayed 1 night in Dec 2025

8/10 Good

KyDer

Business traveller
Liked: Amenities
Room was clean, they have breakfast from 6am-9am, parking was $15 a night they’ll take it out of the deposit.
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 2 nights in Dec 2025

6/10 Okay

Yumiko

Travelled with partner
Liked: Cleanliness
Pros: Convenient location in downtown. Decent buffet breakfast. Helpful staff. Nice lounge chairs in the front lobby. Cons: Difficult to navigate parking spaces, which were narrow, and closely packed together. Sparse bedding with no extra blankets. Three out of the four machines in the fitness room were not functioning and had no indication of when they would be repaired. Some of the free weights were missing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Julio

Stayed 2 nights in Dec 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
breakfast was very good, the room was clean, however the lock to the door using the key to it was not easy to open, we had to get help from staff to open it.
Stayed 1 night in Dec 2025

8/10 Good

PAUL

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Stayed 2 nights in Nov 2025

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Our room was ok but the temp was inconsistent. It was warm in the room but the bathroom was cold! We could hear all types of noises through out the night. I heard a train twice, some equipment type racket somewhere in the hall. The heat was loud when it went on and off and you could hear outside noise. The elevators were very cold too. Free breakfast is offered 7am to 10am. We went at 8:45 and got the last 2 syrofoam plates. They had hash brown potatoes, sausage patties and what appeared to be overcooked fried eggs. There was one egg left and my husband had it bc I skipped it. It didn’t look appetizing at all. The hash browns were cold. The sausage patties weren’t bad. The Breakfast pastries and muffins were wiped out. There were 2 bagels left, we had those. No bowls for the cereal. 1 apple was in a bowl and they had yogurt cups. No one came to refill any of the hot food choices they offered. There were no plates left so people got in line and walked away. About 30 min after we sat, around 9:15, we saw them bring out bagels and bread for toast and followed 5 min later with muffins and danish. Plates and bowls came out last! Breakfast was mediocre, at best! The coffee was good. Considering we went before 9, most of items were wiped out and no one came to check on food and supplies. Several people just left with no food. I liked that it was walking distance to the
Stayed 1 night in Dec 2025

4/10 Poor

Roman J

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff was curtious and conscientious. The hotel is rundown, especially the common areas and the garage. It is right next to the train station and as a light sleeper, I could hear the screeching of the tracks in the middle of the night. My daughter who was with me didn’t hear anything, but just a note of caution for fellow light sleepers. Room was clean, just dated.
Stayed 1 night in Dec 2025

4/10 Poor

Dawn

Stayed 1 night in Dec 2025