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The Capitol Hotel

3.0 star property

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Photo gallery for The Capitol Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Food and drink
Eco-friendly toiletries, hair dryer, towels
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪2 min walk‬
  • XL Center
    ‪5 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Best Western Hartford Hotel & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1002)
The price is €135
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Best Western Hartford Hotel & Suites

About this property

The Capitol Hotel

Hotel with free breakfast, near Xfinity Theatre
A 24-hour fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Capitol Hotel offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at The Capitol Hotel gets good marks from our customers. During your stay, you're just a quick walk from Bushnell Park. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • Steps from Bushnell Park and 4 minutes by foot from XL Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel. Parking is available for a fee. A complete renovation of The Capitol Hotel was completed in 2016.

This 3-star Hartford hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - 2016
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member

The Capitol Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 193 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dulcy

Stayed 1 night in Mar 2025

10/10 Excellent

Tracean

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room with excellent view, hotel is in a good location. Unfortunately the room airconditioner was very noisy, luckily it didn't bother me but it would be troublesome to many customers.
Stayed 1 night in Mar 2025

6/10 Okay

susan

Liked: Staff & service
The outside and hallways are not very welcoming. Hallways have drop ceilings and smell like cleaner and perhaps smoke. There was a very light covering on bed but room was pretty nice enough
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

6/10 Okay

Tylasia

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was overall good the lot for the hotel was full so I had to pay 30$ for a two night stay with air garage also our heater was broken and had nothing to cover the vents and the heat would come on and off but the ac would stay on our tub drain cap was also off so we had to wear water shoes in the shower other than that beer good hotel and quite breakfast good everything was self service and they actually listen to the do not disturb signs!!
Stayed 2 nights in Mar 2025

8/10 Good

Kathleen A.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The first room was not clean at all...the staff went above and beyond to accommodate the problem. They were beyond wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Tahlon

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Stayed 1 night in Feb 2025

6/10 Okay

Brittany

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The Capitol Hotel Needs a Few Tweaks and Updates

I traveled to Hartford, CT for business and chose this hotel due to the location of my job. While the location was very close to eateries, a few bars, and easily able to order if I chose not to leave; the hotel itself needs an upgrade in both cleanliness and property upgrades. Upon checking in I was greeted by a pleasant gentleman who quickly checked me in with no problems and assigned my room. But the key card system is outdated and finicky. I had to switch it out twice within my 3 day stay. My room was sloppy and it was apparent the tub had not been cleaned as there was hair in the tub and some film on the sink. I had to purchase some cleaner to do it myself but of course I was a little irritated. The next morning I asked housekeeping for a comforter but she said she didn’t understand me so I used my translator app to assist. She then brings me a sheet and I asked again for something heavier as she continued her conversation but she kept saying she didn’t know what I was asking for. I left it alone and thanked her anyway. The end of the workday I came back to my room and it had not been cleaned or touched by housekeeping which was weird because they were cleaning my floor when I asked for the comforter earlier in the day. Upon showering I noticed again my linen had not been changed out. The next morning the front desk was polite, the morning breakfast was lack luster, and the gym was out of order. Check out process was simple and pleasant.
Stayed 3 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything downtown
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking

The location was right next to train and major bus route which made things noisy. The area felt a bit unsafe and the whole hotel felt dated and neglected.
Stayed 1 night in Feb 2025

8/10 Good

Raman

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Adequate if you need to stay conveniently close to Hartford train station. Easy check in and responsive night clerk. Very basic accommodations and tiny bathroom.
Stayed 1 night in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

As expected...

To keep it brief, if you're looking for a place to just hide away for a day or two, this would be the place to go. On average, the place is just say renovated Red roof inn (literally) with different color schemes. Halls are very cramped and obviously very close corridors. To say this place has thin walls would be an understatement. Upon checking in I couldn't even access the Wi-Fi. If you can manage to handle the train station next to the hotel, it should be a halfway decent experience in the end.
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Norwalk

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I got the front end lady name but she was quick a super nice. The rooms were clean and warm upon arrival.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025