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Crystal Hotel Hat Yai

4.0 star property

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Photo gallery for Crystal Hotel Hat Yai

Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Skyline Suite Mountain View
Interior detail
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
  • Place, Central Hatyai
    ‪1 min walk‬
  • Place, Asean Night Bazaar
    ‪5 min walk‬
  • Place, Prince of Songkla University Hatyai Campus
    ‪2 min drive‬

Room options

View all photos for Super Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Super Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite Twin Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite Twin Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Super Deluxe King Room

Super Deluxe King Room

Super Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyline Suite Mountain View

Skyline Suite Mountain View

Skyline Suite Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Landmark Suite With Panorama View

Landmark Suite With Panorama View

Landmark Suite With Panorama View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Smart Deluxe King Room)

Room (Smart Deluxe King Room)

Room (Smart Deluxe King Room)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Smart Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Smart Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Outdoor pool, pool loungers
Centara Hotel Hat Yai
Downtown Hat Yai
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is €57
includes taxes & fees
28 Jun - 29 Jun
Centara Hotel Hat Yai

About this property

Crystal Hotel Hat Yai

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystal Hotel Hat Yai offers 164 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Crystal Hotel Hat Yai, you're just a quick walk from Central Hatyai. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Bottega
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Just a 3-minute walk from Central Hatyai and a 3-minute drive from Prince of Songkla University Hatyai Campus
  • Airport shuttle service available for a fee
Crystal Hotel Hat Yai offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Hotel Hat Yai. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hat Yai hotel.

Guests are served free breakfast daily from 7:00 AM to 10:00 AM.
Bottega - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Hotel Hat Yai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 169 reviews
Rating 8 - Good. 73 out of 169 reviews
Rating 6 - Okay. 25 out of 169 reviews
Rating 4 - Poor. 8 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Nice hotel and very kind and helpful staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Yoong Soo Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 12 nights in Feb 2026
Verified

8/10 Good

Eva

No warm water and were told that I lost a spoon which I didn’t even make coffee during the stay. The hotel made me sign a confirmation form that I didn’t lost the spoon.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hang Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024
Verified

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jirawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Central department store, very easy to access. The room is clean and comfy
Stayed 1 night in Dec 2022
Verified

8/10 Good

MUI HUANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
Stayed 2 nights in Jul 2025
Verified

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

SIEW LEE

Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jagannathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Mun Yee

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Kim Loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Kim Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otrevlig personal i receptionen väldigt dåligt internet ville ha ett extra täcke då skulle det kosta 300 bath per natt extra för ac gick inte att justera allt eller inget. Kall och tråkig frukost prövade olika tider 7.00/9.30 . Detta är inget hotell att rekommendera borde vara Max 2⭐️ 😡
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Jirawat

Liked: Cleanliness, property conditions & facilities
ระยะเวลาในการเช็คอินค่อนข้างนานไปหน่อย
Stayed 1 night in May 2023