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VOYA Boutique Hotel

5.0 star property
VIP Access

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Photo gallery for VOYA Boutique Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Step into the historic entrance of Voya Boutique Hotel, featuring a classic double door with a glass panel and a vintage lantern.
Terrace/patio
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service

Explore the area

Map
Juan Delgado 255, entre Santa Catalina y Milagros, Havana, La Habana, 10500
  • National Capitol Building
    ‪7 min drive‬
  • Malecón
    ‪7 min drive‬
  • Hotel Nacional de Cuba
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for VOYA Suite

VOYA Suite | Terrace/patio

VOYA Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | Terrace/patio

Garden Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About this property

VOYA Boutique Hotel

Colonial hotel with free breakfast and spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, spa services, and a microwave in a common area.
VOYA Boutique Hotel offers 10 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at VOYA Boutique Hotel. During your stay, you'll be close to Partagás Cigar Factory. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Brasserie 255, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • 6 minutes by car from Partagás Cigar Factory
  • Airport and beach shuttle service available for a fee
VOYA Boutique Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury VOYA Boutique Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. A complete renovation of VOYA Boutique Hotel was completed in July 2022.

This 5-star hotel is smoke free.

Guests are served free full breakfast daily from 8:00 AM to noon.
Brasserie 255 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Secret Garden Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brasserie 255
  • Secret Garden Bar

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Concerts/live shows
  • Free bicycle rentals
  • Outdoor pool
  • Video library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1925
  • Colonial architecture
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are available for USD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Late check-out fee: USD 60 (subject to availability)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
VOYA Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

VOYA Boutique Hotel Hotel
VOYA Boutique Hotel Havana
VOYA Boutique Hotel Hotel Havana

VOYA Boutique Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 100 out of 100 reviews
Rating 8 - Good. 0 out of 100 reviews
Rating 6 - Okay. 0 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick, PEARLAND

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect location having it been my first time in Havana. The location
Stayed 3 nights in Apr 2025

10/10 Excellent

Drena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most excellent stay. The staff was amazing , lots of little special extra touches, they really make you feel welcome and taken care of. Food snd drinks were excellent and it felt like a little oasis to come back to after exploring. Can’t wait to come back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is wow, wow, wow! I have traveled to many places across the world and I have never received better service than I received at VOYA boutique hotel. The staff and their attention to detail is what elevated this trip. Every single day that we were there, we entered to find handwritten notes, fresh flowers, and treats. It was my boyfriend‘s birthday while we were there. I only mentioned it once, but they remembered and actually had an artist with a mini saxophone play a special tribute to him. This is what I mean by top-notch customer service and attention to detail. I also want to acknowledge the extra touches like waiting until we entered our transportation before walking away from the door and being there when we arrived home…it made it feel like home. It felt like a caring mom waiting to make sure that you made it safely inside. On the night before we were scheduled to leave, the staff called us to inform us that they noticed that we didn’t need to leave the hotel until about 1 PM to catch our flight. They gave us a complimentary late check out without us even asking and a fresh set of red roses. VOYA was hands-down the best part of our trip. I will return to Cuba because of the service that I received from the staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ghoufrane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 3 nights at this hotel. Room was huge and airy with its own balcony, food was excellent and the public spaces both indoors and outdoors were tranquil and comfortable. The hotel is a short (15-20 mins) taxi ride from the old town and the staff were welcoming, friendly and super helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! They attended our every need and request. A special shout to Lyn and everyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dorcas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a Beautiful clean property, the staff was very attentive and friendly. It was 12 of us in my group and we had A Great time celebrating two of my friend’s birthday’s.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff, and everybody speaks English
Stayed 1 night in Feb 2025

10/10 Excellent

Omyra

Stayed 3 nights in Dec 2024

10/10 Excellent

Noelani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay here! We will be staying at VOYA for every Havana or Cuban getaway. This hotel is like no other. From the very moment we arrived, the check in experience was smooth and were greeted with the staple drink. (Allow VOYA to Arrange the airport pickup, very worth the extra fee and hassle free). The architecture was beautiful and our room had all the toiletries we could ask for. Even greeted with homemade chocolates upon arrival to the room. We stayed in the suite on the 1st floor which let us walk out from our patio to the pool and pool bar. Highly recommended. The breakfast was tasty, with local breads, and ham and cheese. Cute decor on the coffee, every time it was a different design. The staff and owner knew us by name and were so attentive and had attention to detail like I’ve never experienced before. We ate in the restaurant and were blown away at the presentation and flavor. To no surprise the owner enlightened us that the chef there was trained by an another Michelin star chef and shared that a lot of the inspiration for the hotel comes from the owners time in Dubai. Speaks for itself. During our stay they helped to arrange taxis to the city center and even to the beach which was ~2 hours away. Checking out, they let us all choose a Cuban themed magnet, which we placed on our fridge. Such a gem, tucked away and quiet. Loved it here and other hotels around the world could take note on the excellence VOYA brings. I would invest in any place this owner opens,

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful breakfast and excellent restaurant 10 out of 10
Stayed 2 nights in Jan 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff superb breakfast provided with room and outstanding restaurant and staff. 10 out of 10.
Stayed 1 night in Jan 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It's an amazing hotel. Great food, nice garden for rest and chill. Very friendly and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Clitheroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel convenient for Havana airport. Top quality hotel which was the best standard that we stayed in while visiting Cuba.
Stayed 1 night in Nov 2024

10/10 Excellent

Eydel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! They paid such close attention to every detail. The service was top-notch, and the food at their restaurant was absolutely delicious. I highly recommend it and would definitely stay again. It’s a bit of a drive from old Havana, but it’s worth it because it’s so quiet and peaceful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property truly made this stay unforgettable, and I cannot wait to return. They made me feel so cared for and they went above and beyond for my birthday trip. My only note is that I believe I got sick from the ceviche that they had in their restaurant. Other than that, everything was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never leave reviews, but we had such an amazing experience that I feel compelled to let everybody know. My husband and I stayed here for three nights and the staff is unlike any other hotel I have ever been to, and we travel often. Everyone was so helpful and really made us enjoy our stay. Also the food is very good and very reasonably priced. They really pay attention to detail when it comes to the presentation and complementary treats. I cannot say enough about this hotel and we really appreciated them so much. They arranged all of our taxis, reservations to restaurants and anything else we needed all with smiles. The hotel itself is also beautiful and the rooms very comfortable and clean. I highly recommend this hotel :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely attentive and kind. I was given a room upgrade, a bottle of rum along with a sweet welcoming letter and chocolates were awaiting for me and my partner in the room. The bed was extremely comfortable, the shower and tub was nice and clean. I loved it all! I think I’ll definitely be booking here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Aliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend VOYA for tourists in Cuba. The staff were excellent and extremely helpful. They made us all of our reservations and were always so quick to respond to any of my inquiries or requests. They made us feel taken care of for our entire stay. The hotel itself is stunning!
Stayed 4 nights in Aug 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say. Friendly staff. Accommodated with all my request. Clean room. 5 stars. Recommended to all first time travelers to Havana .
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Fantastic service at a beautiful venue

Voya is fantastic. The service is second to none, the hotel is in a beautiful mansion, and the pool is a luxury. Such a relaxing hotel where we were treated fantastically. Every single member of staff did everything and anything they could to help! Additionally, the mojitos were arguably the best in Cuba... And we had many.
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voya stay

All Voya staff that I came into contact with exhibited the highest level of professional service. Voya makes you feel special. I have traveled around the world and stayed at some of the finest hotels and I would rate Voya the best overall in service.
Stayed 9 nights in Aug 2024

10/10 Excellent

QIONG MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Second time staying at this location. Definitely staying there again for a 3rd time soon.
Stayed 1 night in Jul 2024