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Holiday Inn Express Hotel & Suites Hays by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Hays by IHG

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4650 Roth Ave, Hays, KS, 67601
  • Place, Tebo Village
    ‪8 min walk‬
  • Place, Vineyard Park Nature Area
    ‪16 min walk‬
  • Place, Aubel Bickle Park
    ‪4 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Mobility Accessible, Non Smoking (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Butterfield Inn
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is €100
includes taxes & fees
3 Apr - 4 Apr
Best Western Plus Butterfield Inn

About this property

Holiday Inn Express Hotel & Suites Hays by IHG

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Hays by IHG offers 91 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Hays by IHG. During your stay, you'll be within walking distance of Tebo Village. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by foot from Tebo Village and a 3-minute drive from Daniel G. Rupp Park
Holiday Inn Express Hotel & Suites Hays by IHG offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Hays by IHG also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Hays hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (112 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to May 12 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hays
Holiday Inn Express Hotel And Suites Hays
Holiday Inn Express Hotel Hays
Holiday Inn Express Hotel Suites Hays

Holiday Inn Express Hotel & Suites Hays by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Johnathan

Travelled with family
Liked: Cleanliness, amenities
Had a long day of travelling on the road and wanted to get into our room as soon as possible. We tried our keycard several times, and it wasn't working until a half-naked man opened from the inside and told us the room was already taken. We had to go back to the front desk to say someone was in the room that we were just sent to, and sure enough, it was taken. They had to move us over to the room right next to it. It was a very awkward and embarrassing experience. The breakfast in the morning helped make up for it a bit. We thought the breakfast was better than most average hotel breakfasts.
Stayed 1 night in Dec 2025

4/10 Poor

Christina

Travelled with family
Liked: Staff & service
Night staff had trouble finding our reservation. Our hotel door did not lock and the bathroom in our bedroom had a weird blood spot on roof. The Wi-Fi was not operating. On the positive side, beds and pillows were very comfortable. The HBO channels were ample and the TV was a good size. In the morning heading to breakfast we were charged 50 dollars(for our family of 4), even though the Expedia app breakfast was listed as included(kids eat free Hilton). When I approached the staff, they said I was suppose to mark that I wanted breakfast for additional $29.00 even though I didn’t see that option on the app. The front desk lady showed me the website for Expedia and where I was “suppose to mark 29.00 for breakfast”which looked completely different from the app. Not to mention is price gouging because it’s more online than in person. It’s frustrating to deal with Hiltons tricky pricing. For example, if you book directly with Hilton, there is a 50 processing fee and 18.17 tax fee but on Expedia app there is no fee make the room 60 dollars cheaper. Adding the weird breakfast policy to squeeze more money out of your guests is so unnecessary and greedy.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Gabe

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Front desk was very helpful and polite.
Stayed 1 night in Dec 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very convenient
Stayed 1 night in Dec 2025

6/10 Okay

Gail

Business traveller
Liked: Cleanliness, staff & service
There were no usb ports to charge phones etc. the plug ins on the desk were very loose and difficult to get a plug to connect. Room was nice and clean. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful!
Stayed 1 night in Dec 2025

8/10 Good

Troy

Stayed 1 night in Dec 2025

2/10 Terrible

Tim

Business traveller
I didn’t get to use my reservation, I had a family emergency (wife had a stroke and I needed to change my reservation to the next day, and of coarse you wouldn’t help me out. I ended up eating the reservation, no thanks to your company. I guess you know I travel at least 14 times a monthly and put on schools another week every month. I had plenty of stress from my wife’s stroke and you only added to it by not helping him me at all. Guess what I will never use your company and if anyone asks I will be sure to tell them how helpful you weren’t. Thanks for nothing.
Stayed 1 night in Dec 2025

6/10 Okay

James

Travelled with family
Liked: Amenities, property conditions & facilities
Shower needs cleaning and shower head needs descaling.Room appeared clean and in good repair.
Stayed 1 night in Dec 2025

6/10 Okay

Rodney

Hey—did not stay there. They had a no pet policy. We always travel with our 2 Goldendoodles. So, found another hotel. I tried to cancel but was told it was too late. I did not see that they had a “no pet policy”. Would have never made the reservation. So, if you can reimburse us?? And maybe help make the hotel communicate clearer that don’t want pets. I’d appreciate if you would respond back. Thank you, Rod and Pat Bittel
Stayed 1 night in Nov 2025

10/10 Excellent

Mikael, Edmond

Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Brad, Highlands Ranch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was ready when we arrived, clean, comfortable room. Great breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

8/10 Good

Jolene

Stayed 1 night in Nov 2025

8/10 Good

Leslie

Stayed 1 night in Nov 2025

8/10 Good

Miles

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Room and facilities were clean. Coffee was good
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Tyler

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic super quick check in
Stayed 1 night in Nov 2025

10/10 Excellent

Kutler

Stayed 1 night in Nov 2025