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Arrow Hotel

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Photo gallery for Arrow Hotel

Reception
Family Suite
Reception
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Place, St. Theresia
    ‪3 min drive‬
  • Place, Marktplatz
    ‪7 min drive‬
  • Place, St. Jakobshalle
    ‪11 min drive‬
  • Airport, Mulhouse (MLH-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

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About this property

Arrow Hotel

Along with a microwave in a common area, this smoke-free hotel has express check-in and a lobby fireplace. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Arrow Hotel , you'll be within walking distance of St. Theresia. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include a gift shop, a car charging station, and an elevator
  • Just a 4-minute drive from St. Theresia and a few minutes from Kannenfeldpark
Arrow Hotel offers its guests a vending machine, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. Arrow Hotel also features express check-in, an elevator, and a microwave in a common area. Free self parking is available.

This 3-star Hégenheim hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 204 reviews
Rating 8 - Good. 53 out of 204 reviews
Rating 6 - Okay. 9 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 2 out of 204 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Room was very clean. Front desk clerk was friendly and helpful. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel était notre dernière nuit en Alsace avant notre retour au Canada. Surprise! L'hôtel semble flambant neuf, tout est beau, propre, de bon goût. Très confortable. Nous n'avons pas déjeuné car on partait avant 6h00AM. À 15 minutes de l'aéroport. Bonne chose à savoir, le GPS de notre voiture de location nous amenait du côté suisse de l'aéroport, mais nous devions remettre la voiture du côté français. On a galéré un peu mais on s'en est sortis en utilisant Maps.
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Stayed 1 night in Oct 2025

8/10 Good

Hamid

Stayed 17 nights in Sep 2025

8/10 Good

Hamid

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

michele

Stayed 2 nights in Aug 2025

6/10 Okay

Shannon

Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg
Stayed 1 night in Jul 2025

10/10 Excellent

Sarbast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing great rooms great facilities a short drive to the main centre and shopping, food, entertainment in the area was so nice. Wanted to stay another night but hotel was fully booked
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, great breakfast, very helpful staff. Road construction was slightly irritating (not noisy) just a hindrance
Stayed 1 night in Jun 2025

10/10 Excellent

Jelena

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Nic
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Very clean and comfortable rooms. Staff was very courteous. Breakfast was fantastic. Location was in a neighborhood but within walking distance to the little town with some good dining options. Definitely worth it!
Stayed 2 nights in Jun 2025

8/10 Good

Ramman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet girl close to the euro airport. Thanks!
Stayed 1 night in May 2025

6/10 Okay

John David

Liked: Cleanliness, property conditions & facilities
Rather an impersonal property with self check in if you arrive after 6pm. Check in quite difficult as the touch screen didn’t function properly. Paper thin walls between rooms, hard bed and hard pillows. Mediocre breakfast buffet definitely not worth 12euros! It’s a very new property and low budget so you get what you pay for which isn’t very much.
Stayed 1 night in May 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard Bernelot

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very pleasant stay in modern, well-kept hotel.
Stayed 1 night in May 2025

4/10 Poor

Trina

I found the hotel in a really weird area and we had to check ourselves in because it was after 9 PM. We had some problems with our room and no one to contact.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Easy self-checkin (arrived Sunday afternoon). Clean room with small private patio. Nice place to stay if you want to avoid Bâle hotel prices. Walking distance from Lidl. Would stay again.
Stayed 1 night in May 2025