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City Partner Hotel Holländer Hof

3.5 star property

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Photo gallery for City Partner Hotel Holländer Hof

Exterior
Business centre
Front of property
Bar (on property)
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Neckarstaden 66, Heidelberg, BW, 69117
  • Place, Church of the Holy Spirit
    ‪1 min walk‬
  • Place, Marktplatz
    ‪3 min walk‬
  • Place, Heidelberg Castle
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(47 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

City Partner Hotel Holländer Hof

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
City Partner Hotel Holländer Hof offers 39 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 22-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

City Partner Hotel Holländer Hof's great location gets high marks from our customers. During your stay, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Neckar Valley-Odenwald Nature Park and Brass Monkey
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
As a guest of City Partner Hotel Holländer Hof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly City Partner Hotel Holländer Hof also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.80 per person

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.0 per night.
  • Cribs (infant beds) are available for EUR 13.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 19.80 per person
  • Airport shuttle fee: EUR 179 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.00 per night
  • Rollaway bed fee: EUR 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
City Partner Hotel Holländer Hof offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

City Partner Holländer Hof
City Partner Holländer Hof Heidelberg
City Partner Hotel
City Partner Hotel Holländer Hof
City Partner Hotel Holländer Hof Heidelberg
Holländer Hof
Hotel City Partner
Hotel Holländer Hof
City Partner Hollander Hof
City Partner Hotel Holländer Hof Hotel
City Partner Hotel Holländer Hof Heidelberg
City Partner Hotel Holländer Hof Hotel Heidelberg

City Partner Hotel Holländer Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 676 out of 949 reviews
Rating 8 - Good. 226 out of 949 reviews
Rating 6 - Okay. 40 out of 949 reviews
Rating 4 - Poor. 5 out of 949 reviews
Rating 2 - Terrible. 2 out of 949 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Stayed 1 night in Dec 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here! They were hospitable, helpful & the hotel is centrally located. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Janis

Liked: Cleanliness, property conditions & facilities
Had a short but great stay. Property is perfectly located in Old Town with all the Christmas markets. Room was clean and inviting - not the usual “every room the same with terrible artwork and lighting. Nice staff as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great location with helpful staff. Room was very comfortable. The off site parking closest to the hotel is hard to get a space in during the Christmas markets but there is other parking options.
Stayed 1 night in Dec 2025

8/10 Good

SUSANNE

The room was very clean; the staff was a bit gruff at check in, but got much friendlier after a while.
Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Christmas markets. Wonderful views!
Stayed 1 night in Dec 2025

8/10 Good

Dale S

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Location, staff and cleanliness were great. It is an old building and has a step to get into the bathroom. This is a very serious trip hazard.
This is an eight inch drop to ground level which is not expected when existing the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, room very clean and bathroom too. The staff went above by being so pleasant and helpful.. I had a car to park and the directions given were very specific and helpful This is the place to stay in Heidelberg sepecially for access to the christmas markets
Stayed 2 nights in Dec 2025

10/10 Excellent

Molly

Stayed 4 nights in Dec 2025

10/10 Excellent

Margaret, Buckley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The ladies at the front desk were super helpful and accommodating!
Stayed 1 night in Dec 2025

10/10 Excellent

Constance, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location perfect, view from room amazing, quiet at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff who had great English. Nice room. Best location in Altstadt next to Monkey Bridge and gate. Loved our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great people, all very helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Moira

Liked: Cleanliness, property conditions & facilities
Fantastic location and old world guest house charm. Would have liked a kettle in the room but there was a machine on the ground floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Two week driving trip in Southern Germany and this was the best hotel. Staff was beyond friendly. Great location to our dinner and the city in general. Comfy bed. Only on floor 1 but they have an elevator. Can drop off bags in front then go park.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Hotel is so charming! Our room was spacious and we enjoyed the passion common areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel, a must if you are staying in Heidelberg. Excellent location and very friendly staff. Lovely clean rooms and a beautiful cozy atmosphere close to everything. Definitely recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic Hotel. Perfect location. Exactly what we thought a " typical" German hotel would be. The staff at the front desk were so very nice and accommodating. I will stay here again, next time I'm in Heidelberg.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Had a room with a balcony that looked over the river and the old town bridge. Very close walking to the Heidelberg castle, shopping and eating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

As other reviewers have stated, service was wonderful. Everyone was very friendly and very helpful. The front desk person came out and helped me when my suitcase kept getting stuck on cobblestones out front. We had two rooms, views from both were amazing.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025